Headquarters: Malta
URL: https://careers.hotjar.com/

• Help us redesign our existing internal knowledge base
  
  
• Create templates, requirements, and best practices for all internal teams to maintain the internal knowledge base
  
  
• Consult with internal teams to improve our knowledge base
  
  
• Ensure the internal knowledge base is kept up to date by all teams
  
  
• Identify missing pieces of historical knowledge
  
  
• Create processes for documentation
  
  
• Leverage analytics to evaluate create and track metrics for the efficacy of the internal knowledge base
  
  
• Improve the accessibility of our internal knowledge base
  
  

• You have 3+ years of experience in knowledge management
  
  
• Experience maintaining an internal knowledge base
  
  
• Excellent written communication skills
  
  
• Initiative and willingness to experiment and iterate with different solutions
  
  
• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture, and ways of working.
  
  
• Must submit to a background check confidentially processed by our third party.
  
  

Headquarters: USA
URL: https://www.crazyegg.com

• 2+ years of experience in a fast pace Customer Support/Success role at a SaaS company.
• Native-level written & spoken English
• Excellent proactive written communication skills with a great tone.
• Ability to explain technical concepts to non-technical customers
• Natural at problem-solving, excellent problem-solving skills
• Self-disciplined
• You understand how websites work. You have experience with troubleshooting HTML and CSS issues using web browser-based developer tools
• Continuous improvement mindset where you strive to better yourself and the customer experience.
• Empathy
• You are a quick study (fast learner) who will ask questions when you do not understand something

• Experience with tools like Zendesk/HelpScout
• 1+ years experience at an analytics SaaS company
• 1+ year experience with subscription sales
• 2+ years working in a remote environment
    

1. In one paragraph, share with us your customer service vision?  What does customer service mean to you?
     
2. List and describe your top 3 strengths and 1 weakness that make you a stand out Customer Service rep.
   
   
3. Share with us why you are applying for this job?
   
   

Headquarters: Remote
URL: https://clipboardhealth.com/

• We care, a lot. Our CEO spends substantial time regularly doing customer service, and many of our healthcare professionals and healthcare facility clients have her personal cell phone number.
• We are globally distributed. Just on the engineering team, we have folks from the United States, Chile, Mongolia, Turkey, India, Ukraine, Indonesia, Brazil, Columbia… and that’s just from folks who’ve joined us so far this year.
• We take our values seriously: our COO literally has a handmade Curiosity Initiative and Ownership sign on his wall (you’ll see it if you video call him).
• We have more engineers than we “need” on purpose. It makes us fast (many features go from idea to production in 2-4 weeks). It also allows small teams to see a problem, and just go fix it. A team went off and created a new SaaS product, another team rewrote a core service under a new architecture.
• One thing we value is that we have no “toes” here to be stepped on. See a problem? Go ahead and fix it, you don’t need permission.
  
  

• Scalable/high-performance code on both the frontend and backend, understanding complex technical areas along the way.
• Efficient and reusable systems that drive complex web and mobile applications.
• Creating software features that are robust, reliable, and user-friendly for both internal teams and our customer base.
• Running the full software development lifecycle - problem definition, design, development, testing, demoing, and supporting production use of the features you own.
• Balancing immediate business objectives against the long-term architectural vision.

• A fan of the speed of startups, having worked at one or more (including maybe your own) before.
• Familiar with modern open source technologies like: Next.js (Express.js/React), Tailwind UI, Flutter,
• PostgreSQL, MongoDB, Docker.
• Experienced in developing REST APIs, mobile & web apps that interface with said APIs, on AWS (or similar).

• Do great work that matters, in healthcare, for customers who could really use your help.
• Zero commute. Work wherever you are, globally (but on or around US Pacific Time hours).

Headquarters: Remote
URL: https://clipboardhealth.com/

• We care, a lot. Our CEO spends substantial time regularly doing customer service, and many of our healthcare professionals and healthcare facility clients have her personal cell phone number. 
• We are globally distributed. Just on the engineering team, we have folks from the United States, Chile, Mongolia, Turkey, India, Ukraine, Indonesia, Brazil, Columbia… and that’s just from folks who’ve joined us so far this year. 
• We take our values seriously: our COO literally has a handmade Curiosity Initiative and Ownership sign on his wall (you’ll see it if you video call him). 
• We have more engineers than we “need” on purpose. It makes us fast (many features go from idea to production in 2-4 weeks). It also allows small teams to see a problem, and just go fix it. A team went off and created a new SaaS product, another team rewrote a core service under a new architecture. 
• One thing we value is that we have no “toes” here to be stepped on. See a problem? Go ahead and fix it, you don’t need permission.
  
  You’re good at:
• Scalable/high-performance code on both the frontend and backend, understanding complex technical areas along the way.
• Efficient and reusable systems that drive complex web and mobile applications.
• Creating software features that are robust, reliable, and user-friendly for both internal teams and our customer base.
• Running the full software development lifecycle - problem definition, design, development, testing, demoing, and supporting production use of the features you own.
• Balancing immediate business objectives against long-term architectural vision.
• Working as a Software Engineer or a similar role for 5+ years.

• A fan of the speed of startups, having worked at one or more (including maybe your own) before.
• Familiar with modern open source technologies like: Next.js (Express.js/React), Tailwind UI, Flutter, PostgreSQL, MongoDB, Docker.
• Experienced in developing REST APIs, mobile & web apps that interface with said APIs, on AWS (or similar).

• Do great work that matters, in healthcare, for customers who could really use your help.
• Zero commutes. Work wherever you are, globally (but on or around US Pacific Time hours).

Headquarters: Philadelphia, PA USA
URL: https://thecosa.org/

1. Experience with software development including writing code in one or more object-oriented programming languages and working within web frameworks.
2. Management of software development and applications including low-code platforms.
3. Familiarity with data ETL processes and programming including stored procedures, database triggers, and tools like Apache NiFi/Kafka or Dataprep.
4. Work completed interfacing with APIs using common programming languages.
5. Understanding and hands-on knowledge of cloud infrastructure (e.g. AWS, GCP) and virtualization.
6. Experience in relational database administration (MSSQL, Oracle, Postgres).
7. Working knowledge of version control and documentation of application processes, code, and data scripting.

1. Advanced experience and/or certifications with AWS.
2. Experience with Business Intelligence tools such as Tableau, PowerBI, Apache Superset or comparable tools.
3. No less than 5 years of experience working with data at a professional level and leading some of the above efforts. If you only have a few years of experience, you must have extraordinary skills and professional recommendations to be considered.
4. Excellent English skills are mandatory (writing and speaking). There is a preference for having multi-lingual skills.

1. Apply here, and 
2. Send resume/CV to: Careers@thecosa.org.

Headquarters: Virginia, US
URL: http://bonfire.com

1. Setup and build/maintain our DWH (Data Warehouse), most likely on AWS
2. Play significant role in choosing and implementing data-access tools for our analysts, in collaboration with Devops and BI team
3. Undertake Data Architecture, using a systematic approach to plan, create, and maintain data architectures while keeping aligned with business requirements
4. Perform data collection, obtaining data from the appropriate sources, being familiar with ETL and ELT. 

• High school diploma or equivalent
• 2+ years of experience in role of Data Engineer
• Consistent access to a reasonably distraction free home work space, with reliable access to high-speed internet and use of a smart phone/mobile device
• Technologically savvy, with strong computer skills and the ability to embrace and adapt to changes to technology that is critical to how we work
• Good working knowledge of the primary Google business, productivity and collaboration tools/software 

• Competitive compensation
• Remote work environment (We are a fully distributed team!)
• Flexible scheduling  
• Year-round swag giveaways
• A positive culture and dynamic team environment
• The ability to help create a kinder planet
• An environment to grow your skills, learn new technologies, and to challenge yourself 

Headquarters: Malta
URL: https://careers.hotjar.com/

• Support our customers through Zendesk
  
  
• Help respond and support crucial company updates through multiple channels
  
  
• Help shape internal processes that directly impact engagement and improve our response times
  
  
• Update our internal knowledge base on Guru and contribute to department initiatives around knowledge sharing
  
  
• Collaborate with other departments including Product, Legal, Marketing and Customer Success
  
  
• Collaborate with a cross-departmental team to plan and execute projects including, but not limited to:
  • Writing articles on our Help Center
    
    
  • Assisting with Zendesk macros and general maintenance of our instance
    
    
  • Creating and supporting our existing workflows in Slack, Zapier, and other tools
    
    

• You have a great tone of voice and the ability to explain concepts clearly
  
  
• Experience in a customer-facing role or a troubleshooting environment
  
  
• Because of the technical nature of our product, you understand how websites work. This includes being able to troubleshoot HTML and CSS issues in web browser-based developer tools
  
  
• Natural at problem-solving - with a huge range of customers using a complex product, it’s a crucial part of the job
  
  
• Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture, and ways of working.
  
  
• Must submit to a background check confidentially processed by our third-party.
  
  

Headquarters: Foster City, California
URL: https://getmyboat.com

• Fully remote environment: Flexibility and trust that our team will do and deliver their best work
• Globally distributed team: International learnings and collaboration within an inclusive and diverse culture and time for focus work
• Transparency: Open communication is key to our culture. You can feel free to chat with anyone, are empowered to share ideas, ask questions and challenge the status quo in a way that moves the company and team forward
• High-quality product: No rushing to push out poorly developed or designed features
• Consumer-Facing Brand: Your work will be seen and used by millions of people in order to book their most memorable vacation experiences
• Well funded: Revenue generating, 10x revenue growth over the last 3 years, Recently raised Series B

• Lead collaboration to design significant new features and product enhancements.
• Identify challenges and user frictions, explore approaches and propose solutions.
• Structure, breakdown, and organize user-experiences to communicate scope and requirements with the development team.
• Assess different approaches and aspects of user experiences to prioritize the delivery of essential value.
• Gather information through research, review, and investigation to inform design and planning decision-making and project prioritization.
• Execute world-class visual design, usability, UI writing, interaction design and have a passion for building great software product experiences.

• Minimum of 4 years working in-house or agency as a UX/Interaction/Product designer
• Experienced in UI design, usability, software product development, and user research
• Excellent at visual design, usability, UI writing, interaction design and have a passion for building great software product experiences
• Understand enough about code and technology to be able to collaborate with developers to solve UX problems, and provide thoughtful UX reviews of work in progress.
• Familiarity with Scrum, Kanban, Agile, Sketch, Adobe CS, Figma, Abstract, Zeplin, React, iOS, Android.
• An exceptional visual and design portfolio of successful UX projects will be reviewed as part of the application process.

• Confirmation when your application is submitted
• Email request for scheduling an introduction screening conversation
• Email request for scheduling an interview with the hiring manager
• Additional interview(s) and/or Technical, Portfolio or Case Study assignment or presentation
• References & Reverse Interview(s): This gives candidates the opportunity to speak to and ask questions of anyone on our team they have remaining questions for
• If at any point, you aren’t moved to the next stage, you will be notified

Headquarters: Foster City, California
URL: https://getmyboat.com

• Fully remote environment: Flexibility and trust that our team will do and deliver their best work
• Globally distributed team: International learnings and collaboration within an inclusive and diverse culture and time for focus work
• Transparency: Open communication is key to our culture. You can feel free to chat with anyone, are empowered to share ideas, ask questions and challenge the status quo in a way that moves the company and team forward
• High-quality product: No rushing to push out poorly developed or designed features
• Consumer-Facing Brand: Your work will be seen and used by millions of people in order to book their most memorable vacation experiences
• Well funded: Revenue generating, 10x revenue growth over the last 3 years, Recently raised Series B

• Create a Design System for a complex product for both app and web.
• Lead the integration of the Design System into the product in a way that stands for long-term design and create UI design guidelines.
• Lead collaboration to design significant new features and product enhancements.
• UI expert advising and reviewing work from a team of designers and product managers to ensure consistency.
• Challenge the status quo with attention to detail on visual design and micro-interactions.
• Lead the design of UI elements that clearly communicate function.
• Working closely with brand designers to make sure product and brand are visually aligned (USP, attributes…)

• 5+ years of experience working in-house or agency as a UI Designer.
• Deep expertise in visual, design systems and a good eye for fantastic design.
• Proven experience with well-designed complex web and mobile applications across the entire product development cycle.
• Consideration for long-term sustainability in all design decisions, with a focus on engineering feasibility and business impact.
• Experienced in UI design, usability, software product development, and user research
• Work closely with developers with enough understanding of code and technology to be able to collaboratively solve problems, and provide thoughtful UX reviews of work in progress.
• Familiarity with Scrum, Kanban, Agile, Sketch, Adobe CS, Figma, Abstract, Zeplin, React, iOS, Android.
• An exceptional visual and design portfolio of successful UX projects showcasing knowledge of creating a design system for a complex product will be reviewed as part of the application process.
• Have a passion for building great software product experiences.
• Bonus points: Have one or two secret talents in your back pocket like; research methods, copywriting, illustration, graphic design, or animation.

• Confirmation when your application is submitted
• Email request for scheduling an introduction screening conversation
• Email request for scheduling an interview with the hiring manager
• Additional interview(s) and/or Technical, Portfolio or Case Study assignment or presentation
• References & Reverse Interview(s): This gives candidates the opportunity to speak to and ask questions of anyone on our team they have remaining questions for
• If at any point, you aren’t moved to the next stage, you will be notified

Headquarters: New York
URL: https://circle.so

• Manage the infrastructure and communicate updates with the Dev team
• Ensure the safety and security of all our infrastructure and data
• Maintain production cloud infrastructure
• Support the product team with the relevant knowledge about the infrastructure evolution
• Maintain, evaluate, and improve the developer experience, including the local developer environment, continuous integration, and deployment workflows

• A strong understanding of GNU/Linux and operating system basics
• Hands-on experience on using IaaS cloud solutions, specifically AWS - knowledge of AWS services (EC2, EKS, RDS, S3, Cloudfront, VPC, Security groups, and Cloudwatch) required
• Experience with CI/CD tools and automating them using tools like Jenkins / CircleCI
• Experience working with declarative Infrastructure-as-Code frameworks (Terraform) and knowledge of configuration management frameworks (Ansible)
• Experience running docker workloads in production and at scale using Kubernetes
• Strong experience with databases such as MySQL, Elasticsearch, and Redis
• Experience with automation skills in bash scripting, Ruby on Rails, and / or other languages.
• Solid understanding of network fundamentals and protocols such as HTTP/S, DNS, TCP/IP, load balancing, and reverse proxy
• Knowledge of security practices / related tools like firewalls and VPNs on cloud and servers
• Experience doing logs aggregation and analysis using tools like EFK
• Nice to have: Experience in managing / deploying Ruby on Rails applications on the cloud
• Nice to have: Understanding of Redshift, AWS Glue, and other data warehouse tools
• Nice to have: Knowledge of Prometheus, Grafana, Helm, Kustomize, and Ingress Controllers

Headquarters: Tallin
URL: https://toggl.com/jobs/

• Reach out to prospects by email and phone
• Qualify inbound or outbound leads
• Create a positive first impression with our prospects and customers by providing a world-class experience
• Learn more about prospects, understand their goals and decide if they are a good fit
• Create opportunities and next steps for Account Executives
• Use our tech stack to log your sales activity and monitor your performance
• Sell the value of Toggl Track and assist small teams with purchasing.
• Build and maintain a pre-sales pipeline
• Identify key decision-makers, work together with an AE to close the deal
• Meet Key Performance Indicators (KPI's) for sales-based activities
• Use your natural curiosity, communication skills, and ambition to improve the performance of yourself and the team.
• Share learnings around customer needs and challenges with the broader team to drive product and business decisions

• Excellent communication skills, both verbal and written
• A strong desire to start a sales career
• Enthusiasm for the new technologies and a desire to learn and continuously improve
• High energy, self starter and a positive attitude
• Ability to prioritize, multitask, and manage time productively
• Patience, empathy and persistence in a customer-facing context
• Diligence and enthusiasm; you appreciate quality and deliver it on a daily basis
• Team spirit; you seriously care about what you do and appreciate collaborating with your colleagues
• Bachelor's degree or higher

• Understanding of the SaaS, technology or recruiting industry
• Interest in solving challenges and having an impact in new team campaigns and initiatives

• Freedom to choose where you work (must overlap with your target market)
• 24 days of paid time off a year, plus your local holidays
• In-person meetups for team-building (expenses covered) when it’s safe to travel again
• Laptop and a €2,000 budget to set up your home office
• Reimbursement for co-working space membership or internet service at home
• Opportunities to attend trainings, workshops, and conferences
• Monthly reimbursement for gym membership, massage, and other wellness services
• Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)

Headquarters: San Francisco
URL: https://clipboardhealth.com/

Engineering Manager

• We care, a lot. Our CEO spends substantial time regularly doing customer service, and many of our healthcare professionals and healthcare facility clients have her personal cell phone number. 
• We are globally distributed. Just on the engineering team we have folks from: the United States, Chile, Mongolia, Turkey, India, Ukraine, Indonesia, Brazil, Colombia… and that’s just from folks who’ve joined us so far this year. 
• We take our values seriously: our COO literally has a handmade Curiosity Initiative and Ownership sign on his wall (you’ll see it if you videocall him). 
• We have more engineers than we “need” on purpose. It makes us fast (many features go from idea to production in 2-4 weeks). It also allows small teams to see a problem, and just go fix it. A team went off and created a new SaaS product, another team rewrote a core service under a new architecture. 
• One thing we value is that we have no “toes” here to be stepped on. See a problem? Go ahead and fix it, you don’t need permission.

• Leading one or more engineering teams at a time
• Mentoring engineers of all experience levels and managing your teams’ performance to increase the output of the people you lead and others around them
• Writing code as a part of your team to build scalable/high-performance systems, and understanding complex technical areas along the way
• Guiding and making architectural decisions to enable the building of efficient and reusable services, APIs, and complex web and mobile applications
• Being accountable for your team creating software features that are robust, reliable, and user-friendly for both internal teams and our customer base
• Continuously improving the full software development lifecycle - problem definition, design, development, testing, demoing, and supporting production use of the features you own
• Supporting live-site operations, on-call engineering, and leading incident response
• Balancing immediate business objectives against long-term architectural vision

• A fan of the speed of startups, having worked at one or more (including maybe your own) before
• Familiar with modern open source technologies like: Next.js (Express.js/React), Tailwind UI, Flutter, PostgreSQL, MongoDB, Docker
• Experienced in developing, monitoring, and maintaining web/microservices, REST APIs, and supporting the mobile & web apps that interface with said APIs, on AWS (or similar)

• Do great work that matters, in healthcare, for customers who could really use your help
• Zero commutes. Work wherever you are, globally (but on or around US Pacific Time hours)

Headquarters: New York
URL: https://circle.so

• Own and oversee performance across the entire customer lifecycle and funnel — from website traffic all the way through to a new lead becoming a paying customer.
• Create relevant, personalized and cohesive experiences for new leads across all of our channels, including email, in-app messaging, in-product onboarding (and other channels.)
• Build, manage, test, and optimize multi-channel campaigns that help deliver outcomes tied to engagement and revenue using intelligent and highly personalized communications.
• Own and manage the day-to-day operations of our marketing automation platform and in-app messaging platform.
• Develop dashboards and report on KPIs related to performance of the full funnel and individual campaigns you’re overseeing. You will make recommendations for how to continuously build upon the program.
• Run the weekly Lifecycle Marketing meeting and report on progress regularly with the sales and marketing leadership team.
• Develop a deep understanding of Circle’s customer journey, user-personas, and the levers for moving these leads and customers through the entire funnel.
• Bring a deep understanding of growth & optimization best practices, such as A/B testing, to conduct experiments, evaluate results, and build new campaigns to improve the conversion funnel.
• Own all deliverability, email and in-app message best practices, automation best practices, data privacy policies. Take corrective action when necessary.
• Collaborate with our product marketing team and design team to ensure that our campaigns are beautiful and that we tell our story the right way, to the right people.
• Collaborate with our Sales team to ensure that we’re creating a tight feedback loop between our Lifecycle function and our Sales function.

• 5+ years of experience in Lifecycle Marketing, CRM, Growth Marketing or Engagement Marketing at SaaS companies.
• An outcome-oriented mindset with a track record of driving actual business results (like customer acquisition, overall revenue and revenue per lead).
• Comfortable with tools commonly found in the modern marketing stack like marketing automation tools, Looker, Hubspot (or any CRM), Google Analytics, etc.
• Track record of being able to quickly build and optimize complex workflows and automations.
• You’re obsessive about data and metrics. You have a strong ability to look at email data, but also data across the other channels (like in-app messaging, website conversions, purchase conversion rates) and you know how to look at the holistic picture that’s being painted. Acronyms like CTR, CTOR, CAC, CPA, LTV, CR are not foreign to you.
• Ability to create new email templates in a pinch - knowledge of HTML, CSS is a plus. Ability to give feedback to the design team to help.
• Deep knowledge in customer segmentation, list management, deliverability and CAN-SPAM.
• You’re an excellent community. You write in a clear, concise way. You’re comfortable sharing ideas and making recommendations to your teammates.

Headquarters: Remote
URL: http://close.com

• Experience implementing real-time (e.g. websockets, polling, etc.) web apps
• Experience working with GraphQL endpoints
• An eye for design and experience with Figma, Sketch, Abstract, Photoshop, or similar
• Led small project teams building and launching features
• Contributed open source code (core or plugins) for a popular frontend framework such as React, Vue, or Angular
• Built B2B SaaS products
• Experience with sales or sales tools

• Conceiving, designing, building, and launching new user-facing features
• Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
• Building user-facing analytics features that provide actionable insights based on sales activity data
• Improving real-time collaboration user experience
• Expanding our frontend GraphQL usage
• Extending our React component library

• Culture video 💚
• 100% remote company (we believe in trust and autonomy)
• Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
• Annual team retreats ✈️
• Quarterly virtual summits
• 5 weeks PTO + Winter Holiday Break
• 2 additional PTO days every year with the company
• 1 month paid sabbatical every 5 years
• Co-working stipend
• Revenue Share (after 1 year)
• Paid parental leave
• Medical, Dental, Vision with HSA option (US residents)
• 401k matching at 6% (US residents)
• Dependent care FSA (US residents)
• Contributor to Stripe's climate initiative 🌍❤️ 
• Our story and team 🚀

Headquarters: Remote
URL: https://zapier.com

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

• Develop and maintain tools, apps, and systems that empower our team to provide an excellent support experience to our customers
• Help develop code standards and best practices within the Support Systems Engineering team through frequent code reviews, sharing knowledge, and documenting how we work best
• Monitor our tools and services for reliability and respond to bugs and feature requests from our Support colleagues
• Serve as a technical expert within the Support Operations team to help determine team-wide priorities and levels of effort
• Refine and optimize how we work by participating in sprint planning, backlog grooming, and retrospective sessions
• Mentor aspiring engineers and first-time developers from throughout the company on technical and collaborative skills
• As a part of our All Hands Support initiative, help customers have the best possible experience with Zapier

• Competitive salary and profit-sharing program
  
  
• Equity for All: Stock options (or equivalent) for every Zapien
  
  
• Healthcare + dental + vision coverage*
  
  
• Retirement plan with 4% company match*
  
  
• $2,000 annual learning stipend for use on courses, conferences, and more—your choice
  
  
• Two annual all-company retreats
  
  
• 14 weeks paid leave for new parents of biological or adopted children
  
  
• Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries
  
  
• Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.
  
  
• Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.
  
  
• Opportunity to work with Zapier’s amazing partners network
  
  

Headquarters: Remote
URL: https://zapier.com

• Zap Management & Organization / Often, multiple zaps are used to solve an automation problem. Currently, though, Zapier’s interface for organizing zaps is fairly limited and causes a number of our high-use customers to perform work arounds in order to group zaps in the ways they need. This year, Team Manage will be looking at Zap Organization to see what patterns and architecture we could incorporate into our interface to give more powerful organizational options to our users. The designer in this role will help to conceptualize, validate, and ultimately deliver design solutions to the know opportunities we have. This will require coordination with our Zap Creation and Monitoring teams while we consider how updates here impact the wider experience.
  
  
• Zap Creation / This team has been around Zapier for a long time. It focuses the core tool that enables uses to connect apps and create Zaps. It is the first of two teams focused on the creation experience: Zap Creation - Infinity (this team) and Zap Creation - Beyond. This year, the designer on Team Zap Creation will assist in the addition of features that allow our customers to more easily edit their zaps. The designer will work with the rest of the team to integrate drafts into the zap creation process as well as adding version control. The designer in this role will need to evaluate existing patterns, conceptualize divergent ideas around features for our unique use cases, validate and narrow down on single concepts, and coordinate with other engineering teams to consider how introducing features will affect their areas of the experience.
  
  

• Lead the creation of delightful user-centered experiences leveraging a solid design process.
  
  
• Conduct user research and communicate findings to your product squad.
  
  
• Champion UX best practices to ensure we’re all making informed design decisions together.
  
  
• Work with product squads to craft design solutions that solve user problems and impact business objectives.
  
  
• Lead design discussions and present alternative solutions based on your understanding of user and business needs.
  
  
• Request feedback from Design Team members, and other teammates around Zapier through asynchronous or synchronous communication.
  
  
• Collaborate and share work early and often. Create interactive prototypes or provide links to assets with your teams for feedback.
  
  
• Deliver high quality, complete designs, and specifications for projects alongside PMs and engineers.
  
  
• Adhere to established design patterns, or help to build upon and deliver improvements to existing patterns.
  
  

• Competitive salary and bonus program
  
  
• Equity for All: Stock options (or equivalent) for every Zapien
  
  
• Healthcare + dental + vision coverage*
  
  
• Retirement plan with 4% company match*
  
  
• $2,000 annual learning stipend for use on courses, conferences, and more—your choice
  
  
• Two annual all-company retreats
  
  
• 14 weeks paid leave for new parents of biological or adopted children
  
  
• Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries
  
  
• Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.
  
  
• Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.
  
  
• Opportunity to work with Zapier’s amazing partners network

Headquarters: Remote
URL: https://zapier.com

• Identifying and implementing strategies to improve performance and resilience. Our application is continually growing and we need your help to keep scaling.
• Working with development teams to make architectural decisions about new services and new technologies.
• Designing solutions for storing our customers’ data across multiple systems, including RDS (MySQL & PostgreSQL), Elasticsearch, RabbitMQ, Memcache, Redis, and more.
• Optimizing AWS resources as code using Terraform to ensure high performance and resiliency.
• Monitoring use of our data layer and advising teams on how to use storage in a healthy and scalable way.
• Acting as a point of escalation for data-layer problems during production incidents.
• And more!

• Performed large-scale migrations of ElasticSearch and Redis clusters
• Deploying ProxySQL for pooling connections against MySQL databases
• Rebuilt each of our RDS databases and RabbitMQ instances to provide greater security

• Competitive salary and profit-sharing program
• Equity for All: Stock options (or equivalent) for every Zapien
• Healthcare + dental + vision coverage*
• Retirement plan with 4% company match*
• $2,000 annual learning stipend for use on courses, conferences, and more—your choice
• Two annual all-company retreats
• 14 weeks paid leave for new parents of biological or adopted children
• Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries
• Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.
• Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.
• Opportunity to work with Zapier’s amazing partners network

Headquarters: Remote
URL: https://zapier.com

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier
  
  

• You are a skilled written communicator. Zapier is a 100% remote team and writing is our primary means of communication. You communicate complex technical topics clearly and in an approachable way.
• You have hands-on experience in defining and analyzing large, complex datasets, finding actionable business solutions to loosely defined revenue and operations problems. 
• You have proven stakeholder management expertise. As a collaborative thought partner, you're gifted at explaining your findings clearly to a non-technical audience. You’re also excited by helping your team and stakeholders develop KPIs and self-serve dashboards. We believe in empowering our stakeholders to build their own dashboards and own their own first-order analysis.
• You’re technically competent with relevant analytics tools (e.g. Python or R), including at least one SQL dialect - they’re all about the same; we happen to use Redshift.
• You have deep expertise in designing and analyzing rigorous experiments of varying degrees of complexity. This includes mastery of at least one data visualization tool. We primarily use Looker.
• You combine your strong business acumen with statistical expertise (e.g. confidence intervals, regression modeling, significance testing). This includes demonstrated experience with common machine learning techniques for deep data mining and exploration (e.g. predictive modeling, time series modeling, classification, and clustering techniques).
• You care about the details and understand that without high-quality instrumentation, we cannot drive high-quality, impactful insights.
• You enjoy collaboration and knowledge sharing. You appreciate our team’s values of eagerness to collaborate with teammates with any level of statistical knowledge, iterating over your deliverables, and being curious. 
• You understand that perfect is the enemy of good. You will default to action by initially shipping solutions that simply work and work simply while iterating as needed.

• Analyze user behavior to find and explain novel drivers of key outcomes, such as activation, engagement, upgrades, and churn. Work with business teams to design, analyze and interpret experiments that help them to improve these metrics.
• Drive proactive analysis/research into high-potential green fields.
• Use a variety of statistical methods to explore, discover and present user and market insights in order to proactively guide a range of business decisions, such as how Zapier strategically positions itself in the automation market.
• Ensure all teams have insight to data and can answer their own first-order questions.
• Develop data literacy programs and provide easy-to-use tools with clear documentation, examples, and tutorials.
• Perform basic ETL tasks to model new dimensions and facts in our data warehouse’s dimensional model. For the heavier lifts, you’ll be supported by Data Warehouse Engineering colleagues.
• Tools you’ll probably use include AWS Redshift, SQL, Looker, Amplitude, DBT, Matillion ETL, and Python or R.
• As a part of Zapier's all-hands philosophy, help customers via support to ensure they have the best experience possible.
• Travel - we come together 2-3 times per year for our employee retreats, typically in North America. You should expect to travel between 5 percent.

• Competitive salary and profit-sharing program
• Equity for All: Stock options (or equivalent) for every Zapien
• Healthcare + dental + vision coverage*
• Retirement plan with 4% company match*
• $2,000 annual learning stipend for use on courses, conferences, and more—your choice
• Two annual all-company retreats
• 14 weeks paid leave for new parents of biological or adopted children
• Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries
• Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.
• Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays
• Opportunity to work with Zapier’s amazing partners network

Desde Dental Lab, buscamos incorporar a nuestro equipo una persona para el departamento Ventas . El candidato/a deber ser una persona responsable, dinámica con capacidad de trabajo en equipo , resolutivo y trato amable con el cliente.

Dominio idioma inglés y Italiano.

Requerimos experiencia previa en puesto similar.

Tus principales tareas consistirán en gestionar telefónicamente tu cartera de clientes para tramitar sus pedidos y lograr la captación de nuevos clientes. Además, te encargarás de proporcionar a tus clientes la atención y el apoyo que necesiten para resolver sus dudas o gestionar las incidencias que tengan.

Eres nuestra persona si te gusta las relaciones humanas, tienes perfil comercial y experiencia en televenta y sabes cómo asesorar y fidelizar a tus clientes. Buscamos una persona a la que le motive trabajar en equipo, relacionarse con otras personas y asumir nuevos retos.

USD $320 Base + Comisión . Horario de jornada en zona horaria Española.

Tareas:

·        Emisión de llamadas para la captación de nuevos clientes.

·        Asesoramiento personalizado a cada uno de los clientes.

·        Buenas habilidades comerciales.

·        Acompañamiento al cliente en todo el proceso 

Requisitos:

·  Experiencia previa en sector Dental-Protésico.

·  Español, Ingles e Italiano

Interesados enviar CV al email indicado, haciendo constar numero de teléfono para videollamada.

Headquarters: Amsterdam, The Netherlands
URL: https://www.testgorilla.com/

The proposition

• Helping shape a fast-growing HR tech startup as an early employee
• Fully remote position with bright, motivated, and friendly colleagues around the world 
• Competitive salary incl. bonus and stock options
• Flexible hours and vacation
• Paid parental leave 
• €1000 remote working budget per year
• Learning & development budget of 4% of base salary

The role in context

You’ll spend time on the following

• Take full ownership of the frontend; from low-level optimizations to improving user experience
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs and propose features and functionalities to the product team
• Optimize the application for maximum speed and scalability
• Lead the entire software development and delivery cycle from ideation to deployment and everything in between
• Efficiently utilize DevOps tools and practices to deliver high-quality software as well as value to end customers as early as possible
• Work in a collaborative, talented distributed team across Europe, United States, South America, and Asia
• You will act as a mentor for less-experienced team members through both your technical knowledge and leadership skills

Here’s what we’re looking for

• You have 4-6 years of experience designing, implementing, running, and maintaining production front-end code using modern client-side development frameworks based on JS/TS such as Angular
• You strive for excellence: pixel-perfect, high-quality code, and lightning-fast load times
• You care deeply about building a world-class engineering team
• You have a solid understanding of UX/UI design, usability, and accessibility
• You are passionate about improving skills and learning new technologies
• You enjoy influencing others and always advocate for technical excellence while being open to change
• You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
• You have strong written and verbal communication skills. You can validate your decisions and communicate them clearly

Bonus points if ...

• you have experience in a SaaS product based company
• you are comfortable with Agile methods, such as Extreme Programming (XP), Scrum, and/or Kanban
• you have a working knowledge of cloud technology such as AWS, Azure, Kubernetes, and Docker 

Interested?

Headquarters: Austin, TX
URL: https://alphamap.com

• JavaScript (TypeScript)
• HTML and CSS
• One or more modern JavaScript Framework (React, Vue.js, etc.)
• Consuming services/APIs (RESTful, GraphQL, etc.)

Headquarters: NYC
URL: https://www.vaangroup.com/

• Building custom applications for eCommerce stores doing $3M-$100M per year
• Working with and building REST and GraphQL APIs 
• Building custom admin panels and apps that integrate with eCommerce platforms like Shopify, ReCharge, Stripe, and others

Headquarters: Foster City, California
URL: https://getmyboat.com

• Fully remote environment: Flexibility and trust that our team will do and deliver their best work
• Globally distributed team: International learnings and collaboration within an inclusive and diverse culture and time for focus work
• Transparency: Open communication is key to our culture. You can feel free to chat with anyone, are empowered to share ideas, ask questions and challenge the status quo in a way that moves the company and team forward
• High-quality product: No rushing to push out poorly developed or designed features
• Consumer-Facing Brand: Your work will be seen and used by millions of people in order to book their most memorable vacation experiences
• Well funded: Revenue generating, 10x revenue growth over the last 3 years, Recently raised Series B

• Lead collaboration to define, scope, and deliver significant new features and product enhancements.
• Identify challenges and user frictions, explore approaches and propose solutions.
• Structure, breakdown, and organize user-experiences to communicate scope and requirements with the development team.
• Assess different approaches and aspects of user experiences to prioritize the delivery of essential value.
• Gather information through research, review, and investigation to inform design and planning decision-making and project prioritization.
• Support the Customer Experience team to troubleshoot and resolve user issues.
• Support operations, design, and development with root-cause analysis, QA testing, organization, communication, and report actionable issues, bugs, and feedback in a clearly communicated way.
• Groom, prioritize, and organize the product roadmap and backlog.
• Develop a deep understanding of key user roles, their context, and work.

• 4+ years experience in software as a product manager, product owner, UX Designer, QA Manager, business analyst, or software engineer.
• UX / QA / PM or related roles obtaining skills in product management, technical aptitude, and knowledge of UX and usability.
• Expertise in mobile & web application ecosystem and user experiences. (iOS, Android, Mac, Windows).
• Education/training in product experience, design, engineering, business, or software development. (Bachelor+ degree preferred)
• Experience working with software development teams in an Agile/Scrum environment.
• Experience in managing all aspects of a successful product throughout its lifecycle.
• Data, reporting techniques, technology skills.

• Confirmation when your application is submitted
• Email request for scheduling an introduction screening conversation
• Email request for scheduling an interview with the hiring manager
• Additional interview(s) and/or Technical, Portfolio or Case Study assignment or presentation
• References & Reverse Interview(s): This gives candidates the opportunity to speak to and ask questions of anyone on our team they have remaining questions for
• If at any point, you aren’t moved to the next stage, you will be notified

Headquarters: Poland
URL: https://careers.tidio.com/?2e8f0b6e_page=2