Location: Fully Remote; we’re looking for candidates from Brazil, Argentina, and Venezuela
Position: Full-time, freelance
Working hours: 8 hours per day, 5–6 days per week
We’re looking for a reliable and detail-oriented Digital Operations Assistant to support our team with a variety of online and administrative activities.
The position involves working with digital information, online resources, internal systems, and recurring workflows. You’ll be given established procedures and clear priorities, while also being expected to manage your assigned work independently and communicate when something requires attention.
This role is a good fit for someone who enjoys structured computer-based work, pays close attention to details, and is comfortable learning new tools and processes.
What You'll Do
Your responsibilities may include:
Digital & Administrative Tasks
Working with spreadsheets, online platforms, internal tools, and shared resources
Organizing information and maintaining internal records when required
Preparing simple reports, lists, or summaries
Updating operational documentation when procedures change
Performing basic research to support specific assignments
Preparing or organizing digital materials when needed
Assisting team members with ad hoc administrative and online tasks
Operational Support
Carrying out recurring operational workflows based on established procedures
Managing assigned tasks from initial instruction through completion
Keeping track of outstanding work and ensuring deadlines are met
Reviewing task requirements before beginning an assignment
Following up on incomplete or unclear items when necessary
Maintaining internal operational resources and documentation
Supporting the implementation of updated procedures and workflows
Assisting with new projects and other operational priorities as they arise
Quality & Process Checks
Reviewing completed work to ensure it meets established requirements
Identifying errors, inconsistencies, or unusual cases
Making straightforward corrections when appropriate
Escalating issues that require additional information or a management decision
Performing recurring checks on assigned processes and resources
Helping identify recurring problems or areas where a workflow could be improved
Recording relevant issues and observations for supervisors
Project & Team Support
Taking responsibility for individual assignments or small projects
Providing progress updates on ongoing work
Communicating delays, questions, or potential problems in a timely manner
Helping test new workflows or tools before they are introduced more broadly
Supporting supervisors with additional tasks as business priorities develop
The exact combination of responsibilities will vary depending on current projects and operational needs.
What We're Looking For
We’re looking for someone who is organized, dependable, and comfortable taking ownership of assigned work.
You should:
Have good written and spoken English
Be able to prioritize tasks and manage your time effectively
Have strong attention to detail
Be comfortable following structured procedures
Be able to work independently without constant supervision
Take responsibility for completing assigned work
Communicate clearly when you encounter an issue or need clarification
Be comfortable learning unfamiliar software and online systems
Have a practical and solution-oriented approach to routine problems
Be reliable when working with deadlines and recurring responsibilities
Be comfortable with a full working day of computer-based work
Essential Setup
Reliable computer or laptop
Stable internet connection
Working knowledge of Google Workspace, including Google Docs, Sheets, and Drive
Ability to work comfortably with multiple online platforms and browser-based tools
Working Hours
Our team primarily operates within the CET time zone.
We ideally need someone who can work Monday through Saturday, although a Monday–Friday schedule may also be accommodated.
The standard working requirement is 8 hours per day. The 8-hour workday should be completed as one continuous working period, although regular breaks are permitted.
Your exact working hours will be agreed upon with management based on your availability and the team's requirements.
Compensation & Contract
The starting rate for this position is $4.63 per hour, with estimated monthly earnings of approximately $800–$1,100, depending on the agreed working schedule.
This is a full-time freelance position, so compensation is based on the hours worked rather than a fixed monthly salary.
Working hours are tracked using a productivity and time tracking tool. Payments are made monthly.
The freelance arrangement doesn’t include employee benefits or employer-provided contributions such as taxes, social security, or insurance.
Compensation is periodically reviewed based on performance, reliability, and overall contribution. Team members who consistently demonstrate strong performance may have opportunities for rate increases over time.
Time Off
Time away from work can be arranged in advance with management, subject to the team's workload and operational requirements.
Approved time off is unpaid.
Starting the Role
Selected candidates will begin with a one-month trial period.
During this period, you will receive detailed guidance on our systems, procedures, and expectations. As you become familiar with the work, you will gradually take greater responsibility for your assigned tasks.
Recruitment Process
The selection process includes:
A short initial questionnaire
Pre-test assignment questions
Two short practical assessments
Interview
The assessments are designed to evaluate skills relevant to the position and are used solely for recruitment purposes. They aren’t part of our regular business operations and are therefore unpaid. Successful candidates will be invited for an interview.
Only candidates who meet the initial requirements will be contacted regarding the first recruitment stage.
Interested?
If you are organized, dependable, detail-oriented, and comfortable working independently with digital information, we'd be happy to hear from you. Please complete the application form to apply: https://forms.gle/NM6a5AkAJ6nSKiCy6
