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About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

Spanish-speaking Latin America is one of our fastest-growing markets, and we're looking for a highly motivated Events Marketer to lead planning and execution of impactful events across the region. Your work will deepen ElevenLabs' presence, drive brand awareness, and generate high-quality pipeline in partnership with our LATAM marketing and GTM teams.

You'll own the full lifecycle of in-person owned events, third-party tech conferences, executive dinners, workshops, webinars, sponsorships, and strategic partnerships. You'll adapt and localize successful playbooks from our global programs while identifying new, high-impact opportunities unique to the region.

In this role, you will:

• Develop and execute event plans aligned with business objectives across Mexico, Colombia, Argentina, Chile, and beyond

• Organise third-party conferences, owned branded events, and strategic dinners with key customers and prospects

• Collaborate cross-functionally with sales, marketing, and GTM teams for seamless execution

• Create compelling event messaging that resonates with local audiences

• Manage event budgets and timelines end to end

• Analyze event performance and provide recommendations for future improvements

• Build and maintain relationships with sponsors, partners, and vendors across the region

What you bring:

• 5+ years events experience, with at least three in tech event marketing

• Native or fluent Spanish speaker, English fluency required

• Deep knowledge of the LATAM tech ecosystem and key industry events

• Experience working with regional event agencies and production partners

• Based in Mexico or Argentina

#LI-Remote

Position Overview:

This is a full-time, fully remote role for a Customer Service Representative supporting a financial institution that uses cryptocurrency and stablecoins to power our operations. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing the overall customer experience. Daily tasks include responding to customer inquiries, resolving issues, moderating our community, and maintaining a high level of customer service.

About Us:

We're an innovative, rapidly growing crypto-native financial platform on a mission to put users in control of their wealth, making it easy to save, earn, and spend crypto. Positioned as a leading decentralized finance platform, we offer a fully integrated, non-custodial product suite spanning staking, automated yield, and payments that bridges crypto utility with real-world convenience.

With billions in assets under management and a lean, agile team, we're building sustainable, secure, and scalable financial infrastructure to onboard the next billion users to crypto. Our offerings include liquid staking, automated yield strategies, and crypto-native payment solutions like credit cards, enabling a comprehensive decentralized banking experience.

As we continue to scale, we're actively hiring talented, mission-driven individuals who want to shape the future of finance from the ground up.

Desired Qualifications:

• Excellent English language abilities. You should be a 99th Percentile candidate in written and verbal English skills
• Excellent problem-solving skills
• Able to balance multiple high-urgency tasks, and ruthlessly prioritize
• Personal experience with cryptocurrencies, and a strong understanding of how they work
• Bachelor's degree in a relevant field is preferred

You must be available to work 40 hours a week and have flexibility on shift timing.

To apply, please record a 1-2 minute loom video introducing yourself and letting us know why you fit the qualifications we have requested.

Inside Sales Rep, Remote from Latin America

US home cleaning company · $10 to $12 USD per hour plus bonuses · Full time, paid weekly

Read this part first

If you're on a call center floor right now, you already know the job. Adherence scores. A supervisor who learned your name last month. Selling to strangers who are irritated that you called them.

This isn't that.

Every person you call at Jubilee raised their hand first. They typed their address into our website or picked up the phone because their house has gotten away from them and they want it back. You're not interrupting anybody. You're the person who finally showed up.

Who we are

Jubilee Cleaning is a residential cleaning company in the United States. Real company, real houses, real crews who pull into the driveway on Tuesday morning. Most of our clients stay with us month after month, so the sale you make today doesn't disappear when you hang up, it becomes a client we keep for years.

We're small enough that you'll know the owner by name and she'll know yours.

What the job looks like, day to day

You take quote calls from homeowners. You ask about their house, find out why they're calling today, walk them through the price, work through their hesitation, and book the clean before you hang up.

Then you follow up. The ones who said "let me think about it." The one-time clients who belong on a recurring plan. That's where the outbound comes in, 70 or more dials a day, so you should like the phone.

Every call you make gets scored against our playbook. Not to punish you. To show you the exact sentence you missed, so tomorrow you close the one you lost today. You also get a coaching session every week with someone who has done this job.

Most sales reps never get that anywhere. We built it because we'd rather make you great than replace you.

What you need

• English that sounds natural on an American phone call. Neutral accent. This is most of the job and we will be listening closely.

• You've sold on the phone before. Call center and BPO backgrounds are welcome here, we know what that training is worth.

• The ability to hear "no" and dial again. You can handle rejection.

• Someone who asks for the sale. Plenty of reps have a lovely conversation and hang up without ever asking for the business. Not you.

• A quiet room, a solid computer, and internet that doesn't drop in the middle of a close.

You don't need cleaning experience. We'll teach you the business.

The offer

$10 to $12 USD an hour depending on what you bring, paid every week through Wise. Once you've mastered the process, bonuses on top for every clean you book, and the ceiling on that is up to you.

Monday to Friday, 8:00am to 5:00pm US Eastern. Once you know the process cold we'll ask you to cover the occasional Saturday running things on your own, which means we're trusting you with the whole weekend.

This is a long-term seat. We're not staffing a campaign that ends in March. We're looking for a long term team member.

How to apply

Send your resume and a 60 second voice recording. Audio only, no video needed.

Answer two things in the recording:

1. Tell me about a time a customer said your price was too high, and exactly what you said next.

2. Why you want this job.

We listen to every recording that comes in, and we don't read applications that arrive without one, because the sound of your voice on the phone is the job.

📌 Rol: Accounting Manager
🌎 Ubicación: Remoto – Colombia, México, Argentina, Costa Rica y Brasil
💼 Tipo de trabajo: Tiempo completo
⏰ Horario: Horario laboral de EE. UU.
🎓 Experiencia: 5+ años en Accounting o Finance
🌐 Idioma: Excelentes habilidades de comunicación oral y escrita en inglés

📋 Descripción General
Pavago busca un/a Accounting Manager para gestionar financial reporting, month-end close, payroll y operaciones contables para cuentas complejas. Es un rol hands-on que requiere sólidos conocimientos de accrual accounting y GAAP, así como experiencia gestionando estructuras multi-entity, multi-location o multi-segment.

📋 Responsabilidades Principales
• Ejecutar el month-end close y preparar estados financieros bajo GAAP.
• Gestionar payroll, employee setup y resolver discrepancias antes del procesamiento.
• Supervisar Accounts Payable, Accounts Receivable y General Ledger.
• Preparar journal entries, reconciliations y mantener registros audit-ready.
• Calcular y presentar U.S. state sales tax y controlar deadlines de compliance.
• Crear reportes financieros y apoyar budgeting y forecasting.
• Analizar datos financieros, tendencias y discrepancias para apoyar decisiones de liderazgo.
• Documentar y optimizar procesos, controles y workflows contables.
• Coordinar entregables y prioridades con liderazgo y clientes.

🎯 Requisitos
• 5+ años de experiencia en Accounting o Finance.
• Experiencia sólida en accrual accounting y GAAP financial reporting.
• Experiencia en contabilidad multi-entity, multi-location o multi-segment.
• Dominio de QuickBooks Online; experiencia con QuickBooks Desktop/Enterprise también es relevante.
• Microsoft Excel avanzado, incluyendo XLOOKUP, INDEX/MATCH, Pivot Tables y Data Tables.
• Experiencia práctica procesando payroll con Gusto o plataformas similares.
• Experiencia calculando y presentando U.S. state sales tax.
• Conocimiento sólido de General Ledger, AP, AR, reconciliations y financial reporting.
• Capacidad para trabajar de forma independiente durante horario de EE. UU.

⭐ Deseable
• Experiencia con NetSuite, Paylocity o ADP.
• Experiencia con Ramp o Bill.com.
• Familiaridad con Clockify.
• Experiencia en outsourced accounting firms o gestionando múltiples clientes.
• Experiencia mejorando accounting workflows, controles o procesos de reporting.

📌 Rol: Recruiting Manager (Solar & Construction)
🌎 Ubicación: Remoto – Latinoamérica (México, Brasil, El Salvador, Argentina, Colombia, Perú y Ecuador)
💼 Tipo de trabajo: Tiempo completo
⏰ Horario: 9:00 AM – 6:00 PM CST, con cierta flexibilidad para realizar entrevistas fuera del horario habitual
🎓 Experiencia: 3+ años en Recruiting, preferentemente en construcción, solar, skilled trades, manufactura, logística u otras industrias blue-collar
🌐 Idioma: Inglés avanzado, escrito y hablado
💰 Compensación: Competitiva en USD

📋 Descripción General
Empresa estadounidense de rápido crecimiento especializada en energía solar y roofing en Texas busca un/a Recruiting Manager para liderar el proceso de contratación de posiciones operativas y de campo. Será responsable del full-cycle recruiting de electricistas, instaladores solares, roofers y otros perfiles especializados, además de desarrollar y optimizar los procesos de contratación.

📋 Responsabilidades Principales
• Liderar el full-cycle recruiting para posiciones de campo en Texas.
• Buscar, evaluar, entrevistar y contratar electricistas, solar installers, roofers y otros perfiles operativos.
• Desarrollar estrategias de recruiting para atraer talento calificado.
• Crear y optimizar workflows, procesos y mejores prácticas de contratación.
• Gestionar candidate pipelines y coordinar entrevistas.
• Realizar recomendaciones y tomar decisiones de contratación para field recruiting.
• Monitorear métricas y mejorar continuamente la eficiencia del proceso.
• Desarrollar relaciones con trade schools, referral networks, job boards y otros canales de sourcing.
• Garantizar una buena candidate experience desde el primer contacto hasta el onboarding.

🎯 Requisitos
• 3+ años de experiencia en Recruiting, preferentemente en construcción, solar, skilled trades, manufactura, logística o industrias similares.
• Experiencia reclutando electricistas, roofers, installers, technicians u otros perfiles de campo.
• Experiencia gestionando procesos completos de recruiting en entornos dinámicos.
• Sólidas habilidades de entrevistas y evaluación de candidatos.
• Capacidad para gestionar múltiples vacantes simultáneamente.
• Excelentes habilidades de comunicación y organización.
• Capacidad para tomar decisiones de contratación de forma independiente.
• Inglés avanzado.

⭐ Deseable
• Experiencia contratando para empresas de solar o roofing.
• Familiaridad con recruiting CRM o plataformas ATS.
• Conocimiento de recruiting metrics y optimización de procesos.

🏖️ Beneficios
• 100% remoto.
• 15 días hábiles de PTO al año.
• Feriados de EE. UU.

📌 Rol: Project Coordinator
🌎 Ubicación: Buenos Aires, Argentina – 100% remoto
💼 Tipo de trabajo: Tiempo completo
⏰ Horario: 40 horas semanales, en horario laboral estándar de US Mountain Time, con cierta flexibilidad
🎓 Experiencia: Mínimo 3 años en Project Management, preferentemente en una agencia digital o de desarrollo web
💰 Compensación: USD $1,600–$2,000 por mes

📋 Descripción General
Empresa estadounidense especializada en desarrollo de sitios web con WordPress y Shopify busca un/a Project Coordinator para apoyar proyectos de desarrollo web, coordinar equipos internos y partners externos y garantizar una ejecución eficiente. La experiencia trabajando con EE. UU. es indispensable.

📋 Responsabilidades Principales
• Monitorear cronogramas, tareas y deadlines de los proyectos.
• Coordinar tareas entre miembros del equipo interno y agencias externas.
• Mantener actualizados los project boards utilizando Asana y metodologías Kanban.
• Realizar actualizaciones básicas de contenido en WordPress y Shopify, incluyendo copy, imágenes y layouts con Elementor.
• Navegar repositorios de GitHub para realizar pruebas básicas de QA, sin necesidad de programación.
• Monitorear cambios de alcance y alertar sobre posibles scope creep.
• Identificar bottlenecks y apoyar mejoras de procesos.
• Mantener una comunicación clara sobre tareas, entregables y próximos milestones.
• Apoyar iniciativas de mejora continua.

🎯 Requisitos
• Mínimo 3 años de experiencia en Project Management.
• Experiencia trabajando con EE. UU. – indispensable.
• Experiencia gestionando equipos y asegurando el cumplimiento de procesos.
• Experiencia con Asana, Kanban y otras herramientas de Project Management.
• Familiaridad con WordPress y Shopify, preferida.
• Fuertes habilidades de comunicación, organización y resolución de problemas.
• Capacidad para trabajar de manera independiente en un entorno remoto y dinámico.

🏖️ Beneficios
• 11 feriados pagos.
• 10 días de PTO al año.

📌 Rol: Email & SMS Marketing Manager
🌎 Ubicación: Remoto
💼 Tipo de trabajo: Tiempo completo
🎓 Experiencia: 5+ años en Email Marketing y SMS Marketing para marcas DTC e-commerce
💰 Compensación: USD $1,288/mes como tarifa inicial; tarifa final según experiencia

📋 Descripción General
Valatam busca un/a Email & SMS Marketing Manager para liderar y hacer crecer el programa de retention marketing de la empresa. Es un rol hands-on que combina planificación estratégica, ejecución creativa, análisis de performance y gestión operativa, con foco en generar crecimiento de ingresos mediante estrategias de customer retention y lifecycle marketing.

📋 Responsabilidades Principales
• Desarrollar y gestionar el calendario mensual de Email y SMS Marketing.
• Planificar y ejecutar campañas promocionales y estrategias de segmentación.
• Crear y optimizar automatizaciones de welcome, post-purchase, browse abandonment, win-back y retention.
• Redactar copy, diseñar emails y ejecutar campañas en Klaviyo.
• Gestionar campañas SMS mediante Postscript o plataformas similares.
• Monitorear revenue attribution, open rates, CTR, conversiones, subscriber growth y list health.
• Ejecutar A/B tests y optimizar campañas según los resultados.
• Gestionar deliverability, sender reputation, SPF, DKIM, DMARC y estrategias de domain/IP warming.
• Garantizar el cumplimiento de CAN-SPAM, TCPA, consent y opt-out requirements.
• Implementar estrategias de crecimiento de listas y documentar SOPs.

🎯 Requisitos
• 5+ años de experiencia práctica en Email y SMS Marketing para marcas DTC e-commerce.
• Nivel experto en Klaviyo, incluyendo campañas, automation flows, segmentación, reporting, analytics y deliverability.
• Experiencia gestionando SMS Marketing con Postscript o plataformas similares.
• Fuertes habilidades de copywriting.
• Capacidad para diseñar emails profesionales sin soporte dedicado de diseño.
• Experiencia gestionando retention performance, revenue generation y list health.
• Sólidas habilidades analíticas y de reporting.
• Experiencia desarrollando y optimizando customer lifecycle marketing.
• Capacidad para trabajar de manera independiente en entornos remotos y dinámicos.

🏖️ Beneficios
• Incrementos salariales anuales.
• Bonos discrecionales de clientes.
• 7 feriados federales de EE. UU. + 4 días de PTO pagos.
• Stipend mensual para seguro médico sujeto a elegibilidad.
• Bonos de cumpleaños y aniversario.
• Gym / Wellness allowance y clases de fitness online ilimitadas.
• Eventos de empresa y celebraciones navideñas.

📌 Rol: Product Designer (B2B)
🌎 Ubicación: 100% remoto
💼 Tipo de trabajo: Tiempo completo
⏰ Horario: Flexible, con al menos 4 horas de superposición con el horario del Reino Unido (entre 8:00 y 18:00)
🎓 Experiencia: 3+ años en Product Design, idealmente en productos B2B

📋 Descripción General
TryHackMe busca un/a Product Designer para liderar de punta a punta el diseño de su experiencia B2B, utilizada por organizaciones para capacitar a sus equipos de ciberseguridad. El rol estará enfocado en onboarding, el Management Dashboard y funcionalidades para clientes empresariales, buscando aumentar el engagement y la adopción del producto.

📋 Responsabilidades Principales
• Liderar el diseño del Management Dashboard utilizado por administradores para gestionar la capacitación de sus equipos.
• Mantener la calidad y consistencia del diseño B2B en todo el producto.
• Diseñar nuevas funcionalidades que resuelvan necesidades reales de los clientes.
• Participar en la estrategia de producto B2B junto a Product, Engineering, Data y Founders.
• Colaborar con Marketing, Customer Success y Sales para convertir feedback de clientes en decisiones de producto.
• Realizar user research y usability testing para identificar puntos de fricción.
• Comunicar claramente la visión y las decisiones de diseño a stakeholders.
• Utilizar IA y herramientas emergentes para acelerar discovery, validation y prototyping.

🎯 Requisitos
• 3+ años de experiencia en Product Design, idealmente B2B.
• Capacidad para impulsar proyectos de forma autónoma y con ownership.
• Fuerte enfoque en claridad, calidad y experiencia de usuario.
• Experiencia colaborando estrechamente con Product Managers, Engineering y Data.
• Experiencia práctica utilizando IA para acelerar y mejorar el proceso de diseño.
• Capacidad para trabajar con rapidez, iterar mediante feedback y enfocarse en resultados.

🏖️ Beneficios
• 100% remoto y horario flexible.
• Laptop de trabajo y accesorios necesarios.
• £2,500 de presupuesto para capacitación y certificaciones.
• Retiro anual de la empresa totalmente cubierto.
• Almuerzos durante encuentros virtuales recurrentes.
• Seguro de salud si el país no cuenta con atención médica pública.
• Beneficios mejorados de maternidad y paternidad.
• 401k / Pension.
• Swag Pack.

📌 Rol: Outbound Talent Specialist (Lead Gen & Outreach)
🌎 Ubicación: Remoto – Latinoamérica
💼 Tipo de trabajo: Part-time – aproximadamente 20–30 horas semanales para comenzar, con posibilidad de crecer
⏰ Horario: Con superposición con zonas horarias de EE. UU.
🌐 Idioma: Inglés escrito sólido
💰 Compensación: Según experiencia, pagada semanalmente en USD como contractor

📋 Descripción General
atomic✳HR busca un/a Outbound Talent Specialist entry-level para identificar y contactar candidatos para startups y agencias de marketing de EE. UU. y Canadá. El rol aplica estrategias de lead generation y marketing al recruiting, combinando research, outreach, experimentación, métricas y herramientas de IA. No se requiere experiencia previa en recruiting, y pueden aplicar recién graduados y personas que estén cambiando de carrera.

📋 Responsabilidades Principales
• Investigar cada posición para identificar al candidato ideal y dónde encontrarlo.
• Crear y personalizar mensajes de outreach, testeando subject lines y openers para mejorar response rates.
• Publicar y promocionar vacantes para atraer candidatos relevantes.
• Revisar applicants y seleccionar los perfiles que vale la pena entrevistar.
• Mantener organizado el pipeline y realizar follow-ups.
• Utilizar IA y herramientas de sourcing para trabajar a escala manteniendo un enfoque personalizado.
• Analizar métricas y ajustar las estrategias según los resultados.

🎯 Requisitos
• Curiosidad y disposición para aprender constantemente.
• Inglés escrito sólido y capacidad para crear mensajes naturales y personalizados.
• Perfil autónomo y capacidad para aprender nuevas herramientas.
• Excelentes habilidades de organización y seguimiento.
• Automotivación y orientación a objetivos.
• Comodidad trabajando con métricas básicas y realizando pruebas para optimizar resultados.
• Poder compartir un ejemplo concreto del uso de una herramienta, táctica o automatización para trabajar de forma más eficiente o alcanzar un objetivo.

⭐ Deseable
• Experiencia en lead generation, marketing, growth, sales, business development o customer success.
• Experiencia en agencias de marketing o creativas.
• Experiencia con CRM, outreach o prospecting tools.
• Uso habitual de herramientas de IA como ChatGPT, Gemini o Claude.
• Un idioma adicional a inglés y español.

📌 Rol: Sales Account Executive (SAE) – Pressable
🌎 Ubicación: Remoto – Latinoamérica y Norteamérica
🎓 Experiencia: 3+ años en ventas SaaS
💰 Compensación: USD $90,000–$125,000 OTE, con esquema de comisión 60/40. El pago se realiza en moneda local.

📋 Descripción General
Pressable, proveedor de managed WordPress hosting y subsidiaria de Automattic, busca un/a Sales Account Executive senior para convertir prospectos calificados en clientes mediante un enfoque consultivo y orientado a soluciones. Será responsable del ciclo completo de ventas para oportunidades de alto valor, trabajando tanto con leads inbound como con oportunidades generadas de forma propia.

📋 Responsabilidades Principales
• Gestionar el ciclo completo de ventas, desde el contacto inicial hasta el cierre, para oportunidades mid-market y agencias.
• Realizar discovery calls, presentaciones y conversaciones de soluciones según las necesidades técnicas y comerciales del cliente.
• Preparar propuestas, precios y cotizaciones y gestionar negociaciones comerciales.
• Generar nuevo negocio mediante oportunidades de la empresa, outbound prospecting y relationship-based selling.
• Gestionar pipeline, forecasting y documentación de deals en HubSpot.
• Identificar oportunidades de retención, upselling, cross-selling y expansión de cuentas.
• Utilizar herramientas de IA para research de cuentas, preparación de discovery, análisis de deals y follow-ups.
• Colaborar con Solutions, Support, Product, Marketing y otros equipos internos.

🎯 Requisitos
• 3+ años de experiencia en ventas SaaS; experiencia en hosting, infraestructura, WordPress o tecnologías relacionadas es altamente valorada.
• Experiencia gestionando ciclos completos de ventas y alcanzando o superando objetivos.
• Fuertes habilidades de comunicación, presentación y venta consultiva.
• Capacidad para comunicarse con compradores técnicos y no técnicos.
• Conocimientos técnicos suficientes para conversar sobre managed hosting y requerimientos relacionados.
• Experiencia con CRM y gestión disciplinada del pipeline.
• Comodidad utilizando herramientas de IA para apoyar procesos de venta.
• Capacidad para trabajar en ciclos de venta largos y entornos con múltiples stakeholders.

⭐ Deseable
• Experiencia vendiendo a agencias, developers o clientes con conocimientos de infraestructura.
• Experiencia en entornos comerciales que utilizan IA para mejorar eficiencia e insights.

🏖️ Beneficios
• Trabajo desde casa con home office setup y coworking allowances.
• Política de vacaciones abierta, sin cantidad fija de días al año.
• Hardware, software, libros o conferencias para aprendizaje continuo.
• Para personal basado en EE. UU.: beneficios de salud, 401(k), seguro de vida y discapacidad.

📌 Rol: Junior Consultant (Consultor/a de Selección) | 🌎 Ubicación: 100% Remoto - LATAM (Colombia, México, Argentina, Brasil, Chile, Perú y más) | 💼 Tipo de Contrato: Full-time, Lunes a Viernes (horario Costa Este de EE. UU.) | 💰 Salario: aprox. USD 1,270/mes, pago mensual

Gigstart es una firma de executive search con base en Londres que trabaja con empresas de tecnología de rápido crecimiento en EE. UU. y Reino Unido. Buscamos sumar a nuestro equipo a personas recién graduadas o al inicio de su carrera que quieran aprender el oficio de la búsqueda y selección de talento senior. No necesitás experiencia previa: te damos formación completa desde cero.

📋 Responsabilidades
• Investigar empresas, industrias y estructuras de equipos objetivo.
• Identificar y mapear perfiles de profesionales senior en el mercado.
• Contactar candidatos/as por LinkedIn de manera profesional y personalizada.
• Mantener organizada la información de búsquedas y contactos.
• Colaborar con el equipo para avanzar en los procesos de selección.

🎯 Requisitos
• Inglés fluido (escrito y hablado); es tu herramienta de trabajo diaria.
• Computadora propia y conexión a internet estable.
• Recién graduado/a o al inicio de tu carrera profesional.
• Disponibilidad para trabajar en horario de la Costa Este de EE. UU. (Lunes a Viernes).

🏖️ Beneficios
• Trabajo 100% remoto desde tu país.
• Formación completa a cargo de la empresa, no se requiere experiencia.
• Exposición a empresas de tecnología líderes en EE. UU. y Reino Unido.
• Posibilidad de algún viaje internacional (Londres y EE. UU.).
• Ingreso en USD con pago mensual.

Este puesto está abierto a candidatos/as de toda Latinoamérica, así como de Filipinas, Ucrania, Europa del Este y otros mercados con buen nivel de inglés.

📩 Cómo aplicar: subí tu CV en gig-start.com/careers

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

See yourself at Twilio

Join the team as Twilio’s next Onboarding Operations Specialist (L1)

About the job

Twilio is seeking an RCS (Rich Communication Services) Onboarding Operations Specialist (L1) to join our global Onboarding and Compliance team. This is an entry-level position dedicated to offering white glove service to our customers as they navigate the RCS landscape. Beyond simply processing applications, you will provide high-touch, proactive guidance, acting as a trusted partner to lead customers through complex carrier requirements and technical hurdles. Your primary focus is to ensure industry compliance and operational excellence, providing a seamless and secure experience that maintains the reliability of Twilio’s communications ecosystem.

The Onboarding and Compliance team plays a critical role in maintaining trust and reliability within Twilio’s ecosystem by safeguarding against fraudulent activity and streamlining the user journey. Your work will directly impact businesses by helping them navigate the sophisticated technical and regulatory landscape of RCS onboarding, ensuring they can connect with their customers efficiently and safely across our global communications network.

Responsibilities

In this role, you’ll:

• Review RCS applications and assess use cases to ensure they meet North American and international carrier regulations and prevent fraud.
• Monitor regulatory changes and provide proactive guidance, assisting teams and customers with onboarding and compliance best practices.
• Handle escalations, working cross-functionally across teams to resolve issues efficiently.
• Perform quality assurance (QA) checks on AI-generated and agent-reviewed decisions to ensure accuracy and compliance.
• Maintain and update documentation, ensuring accuracy and alignment with industry standards.
• Wear the Customer’s Shoes – Offer white glove service to provide a seamless onboarding experience for customers, delivering high-quality support via Zendesk, ServiceNow, and Slack.
• Draw the Owl – Identify inefficiencies, propose solutions, and enhance workflows and compliance processes.
• Ruthlessly Prioritize – Manage high-volume inquiries, balance multiple priorities, and ensure SLAs are consistently met.
• Be an Owner – Take full responsibility for troubleshooting, compliance enforcement, and operational improvements

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Availability to work Monday-Friday, 8:00 AM – 5:00 PM CT or 9:00 AM – 6:00 PM CT.
• Ability to work remotely, demonstrating strong time management, self-discipline, and reliability.
• Strong verbal and written communication skills, with the ability to convey information clearly and professionally.
• 1-2 years of experience in operations and support, with the ability to apply codes of conduct and best practices to daily work to ensure industry compliance.
• A customer-first mindset, with a focus on providing high-quality support and ensuring a smooth experience.
• Must be highly collaborative and a team player, comfortable working cross-functionally, independently, and within a team in a fast-paced environment.
• Ability to prioritize tasks, manage workloads efficiently, and meet deadlines.
• Attention to detail, especially in reviewing documents, assessing risks, and following procedures.
• Quick adaptability to new systems, workflows, and evolving business needs.
• Self-motivated, open to feedback, and eager to learn and grow.
• Willingness to take on new challenges and responsibilities as business needs change.

Desired:

• Familiarity with Google Workspace and Microsoft 365.
• Experience using ServiceNow, Zendesk, Slack, or similar tools for communication and workflow management.
• Exposure to compliance-related tasks.
• Basic knowledge of quality assurance or experience following process documentation.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Experience in project coordination or assisting with administrative tasks.
• Familiarity with RCS Industry Guidelines and Best Practices in North America.

Location

This role will be remote, and based in Colombia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

People Strategy & Enablement (PS&E) bridges the gap between strategy and impact. We create clarity and momentum for People initiatives, partnering cross-functionally to design and run scalable programs and products that improve decisions, reduce friction, and support sustainable growth. By enabling operational excellence and alignment, we ensure the People team can move faster and with confidence.

Our work spans five core areas: strategic planning and roadmap prioritization to ensure the People team focuses on the highest-value initiatives; pillar management to track health, risks, and progress of strategic initiatives with transparency and accountability; project management to provide the discipline and structure required to move initiatives across the finish line — from inception through delivery; design readiness and change management to prepare the organization to adopt and sustain new programs; and People operating rhythms to organize and facilitate planning cadences and forums that keep the organization aligned and moving.

The role

This is not a typical project management role. As Project Manager for People Operations Intake & Portfolio, you will own the systems, processes, and judgment layer that determines what the Partners, Operations & Insights (POI) organization works on — and in what order. You will be the connective tissue between the People team's ambitions and POI's capacity, serving as the first point of contact for all work requests flowing into POI's four core teams: People Solutions, People Data Analytics & Research (PDAR), People Partners, and Employee Relations & HR Compliance.

You will build and run Stripe's POI intake and prioritization process end-to-end — from designing the intake experience for requestors, to triaging and evaluating incoming Jira tickets, to facilitating prioritization conversations with POI and People team leaders. As this function matures, you will expand into a broader portfolio intelligence role: the key strategic partner to all People team requestors, ensuring that the organization's most limited resource — team capacity — is always directed at the highest-priority work.

Critically, you will also build an AI agent to power and scale this work. You will design, iterate on, and deploy an intelligent intake assistant that helps with automated scoping, duplicate request detection, time commitment estimation, resourcing recommendations, and prioritization guidance — upleveling the quality of every intake interaction across the org.

What you'll do

• Own and operate the POI intake process end-to-end. Manage the Jira-based intake system, ensuring all incoming requests are triaged promptly, routed correctly, and tracked through their full lifecycle from submission to delivery.
• Serve as the primary intake partner for People team requestors. Act as a knowledgeable, approachable first point of contact who helps teams scope and frame requests well, setting clear expectations on timelines, effort, and likelihood of prioritization.
• Facilitate regular intake and portfolio cadences. Set cadence for POI Intake reviews, backlog grooming, and full roadmap reviews.
• Identify systemic patterns and surface insights to leadership. Synthesize trends across intake submissions to proactively flag capacity constraints, recurring themes, capability gaps, and emerging risks before they become blockers..
• Apply strategic judgment to prioritize the POI portfolio. Evaluate incoming tickets against People team SOKRs, the 3-Year Plan (3YP), and establish prioritization frameworks.
• Build and maintain portfolio visibility and capacity reporting. Develop dashboards and reporting that give POI leadership and People team stakeholders real-time insight into resource allocation, queue depth, and roadmap health. Participate in quarterly business reviews and annual planning cycles.
• Design, build, and continuously improve an AI agent for intake. Create an intelligent agent that automates and enhances the intake experience, that ultimately can be deployed to reduce time-to-decision and improve requestor experience at scale.
• Continuously improve the intake experience. Build and maintain requestor-facing documentation, submission guides, communication templates, and onboarding materials that reduce friction and improve ticket quality at submission.
• Partner with POI leaders and People team leaders on resourcing and prioritization conversations. Prepare and present portfolio data and recommendations to senior stakeholders, facilitating trade-off discussions with rigor, objectivity, and a clear point of view.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, we encourage you to apply. Preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in project management, business operations, strategy, or consulting with experience navigating complex, matrixed organizations and managing competing priorities.
• Demonstrated experience designing, building, or significantly improving an intake, triage, or portfolio management process for a delivery team or operations function.
• Strong analytical and systems-thinking skills. Able to evaluate competing requests against strategic frameworks, make well-reasoned prioritization recommendations, and communicate trade-offs clearly to senior stakeholders.
• Proficiency in Jira or equivalent ticketing/project management tools. Comfortable with workflow configuration, ticket lifecycle management, capacity planning, and reporting.
• Proven experience using AI tools (LLMs, AI agents, or automation platforms) to streamline workflows, build lightweight productivity solutions, or automate repetitive operational tasks.
• Excellent written and verbal communication skills. Able to translate ambiguous, incomplete requests into clear, actionable project briefs and present complex portfolio data accessibly to both technical and non-technical stakeholders.
• Proven ability to manage relationships with senior stakeholders (directors, VPs), including setting expectations, navigating pushback, and facilitating alignment conversations with confidence.
• Comfort operating in ambiguous environments where the work is not always well-defined. Able to independently identify the right approach and establish meaningful success metrics.
• Collaborative, low-ego working style. Able to operate as a strategic partner and trusted advisor rather than a decision-maker, earning credibility through rigor and good judgment.
• At least 2 years of experience working within or closely alongside an HR, People, or equivalent internal operations team.

Preferred qualifications

• Hands-on experience building AI agents or automation workflows using no-code/low-code tooling.
• Experience with prompt engineering, RAG (retrieval-augmented generation) concepts, or designing human-in-the-loop workflows for AI-assisted processes.
• Background in portfolio management, demand management, or capacity planning, including experience with prioritization frameworks (RICE, WSJF, OKR-alignment scoring, or similar).
• Experience with change management frameworks (e.g., Prosci ADKAR® Model) and designing adoption strategies for new processes or tooling.
• Familiarity with HR systems (e.g., Workday, Greenhouse, Retool) and People team workflows.
• Experience building portfolio dashboards or capacity reports using tools like Tableau, Looker, Google Sheets, or similar.
• Experience building and deploying process documentation, requestor-facing guides, or enablement materials that improve submission quality and reduce intake friction.
• Familiarity with data privacy and compliance considerations relevant to employee data, particularly in the context of AI tools and automated workflows.
• Experience using AI tools to increase personal and team productivity.
• Advanced proficiency in Google Workspace (Sheets, Docs, Slides) and Mac OS.

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver clear business outcomes in production environments.

You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.

In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Customer Success to convert technical success into durable revenue growth and long-term customer commitment.

What you bring

• 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the Spanish LATAM region

• Fluent in Spanish and English

• Familiarity and experience with building and deploying AI agents

• Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs

• Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities

• Excellent problem-solving, technical, and analytical skills to address customer needs and concerns

• Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization

• Strong understanding of the LATAM market landscape and cultural nuances

• Self-motivated and able to work independently in a remote or distributed team environment

#LI-Remote

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Defense Unicorns gets mission-critical software to the warfighter faster and more securely. Revenue Operations is what keeps the go-to-market team moving at that speed without losing track of the details.

As Director of Revenue Operations, you own the systems, data, and processes our sales, solutions architecture, and customer success teams rely on every day. This is a hands-on role, not a reporting desk. You will sit close to revenue leadership and the deals themselves, from first pipeline through close, renewal, and expansion, and you will bring order to a fast-growing environment without getting in its way.

CRM and Revenue Systems

• Own HubSpot as primary administrator: data integrity, pipeline hygiene, and adoption across the go-to-market team.
• Maintain the deal pipelines (Direct Opportunities, Competitive Solicitations, Renewals) with consistent stages, required fields, and automation.
• Manage integrations between HubSpot and the tools around it (Slack, Google Workspace, Notion, LinkedIn Sales Navigator, and others).
• Keep deal data clean and usable: naming conventions, MEDDPICC qualification fields (Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, Competition), D&F dates, DRB data, product feature tags, and ARR calculations.

Pipeline Analytics and Forecasting

• Run the quarterly forecast process between sellers and revenue leadership, and surface where coverage is thin and where the upside is.
• Maintain forecast models built on pipeline stage, PWIN, deal velocity, and past conversion rates.
• Give leadership the analytics they need at the deal and portfolio level: coverage ratios, pipeline aging, and win/loss patterns.
• Flag pipeline and deal risk early, before it shows up in the number.

Go-to-Market Process

• Work with sales and solutions architecture leadership to document and sharpen the sales process, from qualified opportunity through Focused Discovery, Deal Review Board (DRB), scoping, proposal, and close.
• Set up lead routing, territory and account assignment, and clean handoffs between sales and marketing.
• Run the cadence for pipeline reviews, QBRs, and annual planning.
• Support competitive solicitations: opportunity tracking, bid/no-bid analysis, and capture management.

Quoting, Pricing, and Revenue Tracking

• Run deal desk operations covering pricing, discounting, contract structure, and approvals.
• Maintain SKU-level pricing across UDS Premium, Application Licenses, Edge Node Licenses, Software Factory, SRE Operations, PaaS, and training and services.
• Work with Finance on bookings recognition, ARR tracking, and revenue reporting.

Enablement and Adoption

• Improve CRM adoption and data quality through training, clear documentation, and follow-through.
• Build the playbooks, templates, and automation that take busywork off sellers and solution architects.
• Get new revenue team members up to speed on the systems and the process.

• Leadership trusts the pipeline and forecast numbers in weekly Huddles and QBRs because there is one place to find them.
• The sales team follows one documented process, and so does solutions architecture.
• The forecast lands within an agreed tolerance quarter after quarter, with risk flagged early.
• Deals move from quote to close faster, without cutting corners on approvals.

• 7+ years in revenue operations, sales operations, or business operations, ideally in GovTech.
• Hands-on HubSpot experience (Sales Hub, Operations Hub), including workflow automation, custom objects, and reporting.
• Track record of standing up sales processes in high-growth companies with long, multi-stakeholder deal cycles.
• Comfortable building pipeline models, forecasts, and the dashboards leadership actually reads.
• Deal desk or CPQ experience, including pricing and approval workflows.
• Familiarity with a structured qualification methodology like MEDDPICC, and the discipline to make it stick in the CRM.
• Strong cross-functional communicator who works well with sales, finance, legal, and product.
• Self-directed, and at home in a remote-first company with little hierarchy.
• Background in defense technology, GovTech, or selling to the U.S. Department of Defense.
• Working knowledge of government procurement (competitive solicitations, contract vehicles, FAR/DFARS).
• Exposure to product-led and open-source go-to-market models.
• Experience across both direct and channel/partner sales.
• Some exposure to solutions architecture or technical pre-sales.
• A consulting or advisory background (management consulting, GTM/RevOps advisory, Big 4, or a boutique strategy firm) is a real plus. We like operators who can take an ambiguous problem, give it structure, and get it done across a lot of stakeholders.

We offer competitive pay, meaningful equity, and full benefits. [Insert salary range; required for postings in several states.]

Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The listed responsibilities are not exhaustive; additional responsibilities may be assigned based on the evolving needs of the organization.

Travel Expectations: 4 to 12 times per year (sales training and participation activities)

📌 Rol: Medical Billing Account Manager
🌎 Ubicación: Remoto – Argentina y Jamaica
💼 Tipo de trabajo: Tiempo completo
⏰ Horario: Horario laboral estándar de EE. UU.
🌐 Idioma: Excelentes habilidades de comunicación oral y escrita en inglés

📋 Descripción General
Se busca un/a Medical Billing Account Manager con experiencia para formar parte del equipo de Revenue Cycle Management (RCM). El rol está enfocado en gestionar de manera independiente las operaciones diarias de facturación médica, procesamiento de claims, resolución de denials, collections y gestión de cuentas.

📋 Responsabilidades Principales
• Revisar EOBs y ERAs para identificar discrepancias, denials y motivos de falta de pago.
• Investigar y resolver claims rechazados o denegados.
• Revisar códigos de diagnóstico y procedimientos, modifiers y realizar claims scrubbing.
• Enviar claims iniciales, corregidos y secundarios según las pautas de los pagadores.
• Gestionar claim queues y realizar seguimiento de claims impagos, rechazados o pagados parcialmente.
• Investigar payer portals y coordinar con compañías de seguros sobre estados y pagos.
• Gestionar cuentas de clientes, aging accounts y apoyar actividades de collections.
• Mantener registros y documentación de billing actualizados.
• Garantizar el cumplimiento de regulaciones, estándares de calidad y tiempos establecidos.
• Identificar tendencias y oportunidades de mejora en los procesos.

🎯 Requisitos
• Experiencia profesional previa en Revenue Cycle Management (RCM).
• Experiencia práctica en medical billing en un entorno de producción.
• Conocimiento sólido de claim submission, denial management, claims follow-up y collections.
• Capacidad para interpretar EOBs y ERAs.
• Experiencia con códigos de diagnóstico/procedimientos, billing modifiers y claims scrubbing.
• Experiencia utilizando insurance payer portals y billing systems.
• Excelentes habilidades organizativas, analíticas y de resolución de problemas.
• Capacidad para trabajar de manera independiente con mínima supervisión.
• Experiencia previa trabajando remotamente, preferida.

⭐ Deseable
• Experiencia en entornos de medical billing de alto volumen.
• Experiencia con prácticas médicas de Texas.
• Experiencia en insurance verification y account management.

📌 Rol: Operations Analyst
🌎 Ubicación: Latinoamérica – Córdoba (Argentina), Ciudad de México (México), Brasilia (Brasil), Ciudad de Panamá (Panamá), Antioquia (Colombia) y San José (Costa Rica)
💼 Tipo de trabajo: Tiempo completo
🎓 Formación: Licenciatura en Contabilidad, Finanzas, Economía, Data Science, Ingeniería o campo relacionado. También pueden aplicar estudiantes próximos a graduarse.
🌐 Idioma de aplicación: CV obligatoriamente en inglés

📋 Descripción General
South busca un/a Operations Analyst para apoyar las operaciones diarias de trading, conciliación de transacciones, reporting y procesos operativos dentro de un entorno de activos digitales. El rol se enfoca en garantizar la precisión de las operaciones, conciliaciones, informes y controles, trabajando junto a los equipos de Trading, Compliance y Management.

📋 Responsabilidades Principales
• Ejecutar y apoyar operaciones de OTC trading y mantener registros precisos.
• Revisar solicitudes de clientes (RFQs), preparar precios y comunicar cotizaciones.
• Ejecutar hedge transactions y registrar operaciones de clientes y cobertura.
• Verificar precios, cantidades, counterparties, fees e instrucciones de settlement.
• Realizar conciliaciones diarias de trades, balances y transacciones.
• Monitorear wallets de activos digitales y balances de cuentas.
• Procesar withdrawals y settlements según procedimientos internos.
• Crear reportes operativos y de trading diarios, semanales y mensuales.
• Analizar actividad de trading, liquidez y datos operativos.
• Colaborar con Compliance y escalar incidencias cuando sea necesario.
• Apoyar la mejora continua de procesos y controles operativos.

🎯 Requisitos
• Fuertes habilidades analíticas y de resolución de problemas.
• Excelente atención al detalle y precisión.
• Dominio avanzado de Microsoft Excel y/o Google Sheets.
• Experiencia con análisis de datos, conciliaciones y financial reporting.
• Excelentes habilidades de organización y comunicación.
• Capacidad para trabajar de forma independiente en un entorno dinámico.
• Alto nivel de ownership y responsabilidad.

⭐ Deseable
• Experiencia en servicios financieros, trading operations, fintech o capital markets.
• Conocimientos de activos digitales, criptomonedas o blockchain.
• Familiaridad con back-office operations, settlements o liquidity management.
• Experiencia con plataformas propietarias de trading o sistemas financieros.

📝 Proceso de aplicación
El video de Loom es opcional, pero quienes lo incluyan tendrán prioridad. El uso de herramientas de IA durante las entrevistas está estrictamente prohibido y, en las etapas finales, pueden solicitar referencias profesionales.

📌 Rol: Growth Marketer Retention – Apparel
🌎 Ubicación: 100% remoto
🏢 Área: Marketing
🎓 Experiencia: 1–3 años en CRM, Lifecycle Marketing, Retention Marketing o Email Marketing
🌐 Idioma: Inglés para colaborar en un entorno global

📋 Descripción General
Trafilea busca un/a Growth Marketer enfocado/a en Retention para ejecutar iniciativas de lifecycle marketing en Email, SMS, Push Notifications y WhatsApp. El rol combina creatividad, análisis de datos, experimentación y automatización para mejorar la experiencia del cliente y aumentar el engagement y lifetime value de sus marcas D2C.

📋 Responsabilidades Principales
• Ejecutar campañas de lifecycle marketing y customer journeys automatizados en Email, SMS, Push Notifications y WhatsApp.
• Crear, lanzar y optimizar campañas directamente en plataformas CRM y de marketing automation.
• Ejecutar A/B tests para mejorar open rates, CTR, conversiones e ingresos.
• Segmentar audiencias y personalizar comunicaciones con contenido dinámico y recomendaciones de productos.
• Redactar copy para campañas y colaborar con equipos de diseño y contenido.
• Ejecutar programas de onboarding, engagement, reactivation y win-back.
• Analizar resultados y detectar oportunidades de optimización.
• Garantizar el cumplimiento de regulaciones y buenas prácticas de Email/SMS.
• Colaborar con Product, CX, Data, Design y Content.

🎯 Requisitos
• 1–3 años de experiencia en CRM, Lifecycle, Retention o Email Marketing.
• Al menos 1 año gestionando canales propios como Email, SMS, Push Notifications o WhatsApp.
• Experiencia práctica creando campañas y automatizaciones en plataformas CRM.
• Experiencia en copywriting y colaboración en piezas creativas.
• Perfil analítico y capacidad para convertir datos de campañas en oportunidades de optimización.
• Comodidad trabajando en entornos de alto crecimiento como e-commerce, marketplaces, consumer apps o marcas D2C.
• Buenas habilidades de comunicación y mentalidad de ownership.

🏖️ Beneficios
• 100% remoto.
• Salario competitivo en USD.
• Paid time off.

📌 Rol: AI-Powered Marketing Coordinator
🌎 Ubicación: Remoto – Argentina, Colombia, México, Brasil y Costa Rica
💼 Tipo de trabajo: Tiempo completo
⏰ Horario: Horario laboral de EE. UU.
🌐 Idioma: Excelente inglés escrito
🤖 Experiencia clave: Uso diario y práctico de herramientas de IA y experiencia desarrollando workflows, prompts y automatizaciones

📋 Descripción General
Pavago busca un/a AI-Powered Marketing Coordinator para trabajar en la intersección entre inteligencia artificial, marketing, contenido, outreach, eventos y ejecución creativa. El rol está orientado a una persona realmente AI-native, capaz de utilizar IA como punto de partida, automatizar procesos y aprender nuevas plataformas de manera independiente.

📋 Responsabilidades Principales
• Crear y optimizar workflows, sistemas de prompts, agentes y automatizaciones con IA.
• Gestionar redes sociales, calendarios de contenido y publicaciones para LinkedIn.
• Convertir podcasts y contenido extenso en posts, clips, resúmenes y otros materiales.
• Coordinar la producción y publicación de podcasts.
• Crear y optimizar campañas de cold email, LinkedIn outreach y generación de leads.
• Crear landing pages, presentaciones, pitch decks y materiales de marketing.
• Gestionar newsletters, nurture campaigns y comunicaciones de marketing.
• Coordinar conferencias, webinars, registros, proveedores y logística.
• Realizar tareas técnicas básicas en plataformas como GitHub, Supabase y Cloudflare.

🎯 Requisitos
• Experiencia diaria con Claude, ChatGPT, Codex, OpenClaw o plataformas similares.
• Capacidad demostrable para crear workflows de IA, sistemas de prompts, automatizaciones y procesos repetibles.
• Experiencia en marketing, contenido, outreach, comunicaciones o growth operations.
• Experiencia creando contenido para redes, newsletters, campañas de outreach o materiales de marketing.
• Dominio de Canva, Google Workspace y herramientas de presentaciones.
• Excelentes habilidades de organización y gestión de proyectos.
• Capacidad para gestionar múltiples proyectos y aprender herramientas técnicas de forma independiente.
• Setup confiable para trabajo remoto e internet estable.

⭐ Deseable
Experiencia en producción de podcasts, edición de audio/video, Clay, Instantly, Smartlead, LinkedIn automation, email marketing, webinars/eventos, GitHub, Supabase, Cloudflare, Amazon KDP, AI agents, startups o empresas de alto crecimiento. También se valora experiencia en healthcare electivo, aesthetics, ophthalmology, medspa o plastic surgery.

📌 Rol: Project Coordinator
🌎 Ubicación: Colombia – 100% remoto
💼 Tipo de trabajo: Tiempo completo
⏰ Horario: 40 horas semanales, horario laboral estándar de US Mountain Time, con cierta flexibilidad
🎓 Experiencia: Mínimo 3 años en Project Management, preferentemente en agencias digitales o de desarrollo web
💰 Compensación: USD $1,600–$2,000 por mes

📋 Descripción General
Empresa estadounidense especializada en desarrollo de sitios web con WordPress y Shopify busca un/a Project Coordinator para apoyar proyectos de desarrollo web, coordinar equipos internos y partners externos y garantizar que los proyectos avancen según los plazos establecidos. La experiencia trabajando con EE. UU. es indispensable.

📋 Responsabilidades Principales
• Monitorear cronogramas, tareas y deadlines de los proyectos.
• Coordinar asignaciones entre el equipo interno y agencias externas.
• Mantener y actualizar project boards en Asana utilizando metodologías Kanban.
• Realizar actualizaciones básicas de contenido en WordPress o Shopify.
• Navegar repositorios de GitHub para realizar pruebas básicas de QA, sin necesidad de programación.
• Detectar posibles cambios de alcance, bottlenecks y oportunidades de mejora.
• Mantener comunicación constante sobre tareas, entregables y próximos milestones.
• Apoyar iniciativas de mejora continua y cumplimiento de procesos internos.

🎯 Requisitos
• Mínimo 3 años de experiencia en Project Management.
• Experiencia trabajando con EE. UU. – indispensable.
• Experiencia gestionando equipos y asegurando el cumplimiento de procesos.
• Experiencia con Asana, Kanban y otras herramientas de Project Management.
• Familiaridad con WordPress y Shopify, preferida.
• Excelentes habilidades de comunicación, organización y resolución de problemas.
• Capacidad para trabajar de forma independiente en un entorno remoto y dinámico.

🏖️ Beneficios
• 11 feriados pagos.
• 10 días de PTO al año.

📌 Rol: Account Manager & Customer Success
🌎 Ubicación: Remoto – Venezuela, Colombia, Perú, Ecuador, Nicaragua y Guatemala
💼 Tipo de trabajo: Tiempo completo
🎓 Experiencia: 1–3 años en B2B Account Management, Customer Success, Client Services o roles similares
🌐 Idioma: Inglés fluido C1/C2
💰 Compensación: Tarifa por hora equivalente a aproximadamente USD $1,044/mes + comisiones ilimitadas por upselling

📋 Descripción General
Valatam busca un/a Account Manager para gestionar y fortalecer las relaciones con clientes, garantizar su satisfacción y retención, y contribuir al crecimiento del negocio mediante oportunidades de upselling y una gestión efectiva de las cuentas.

📋 Responsabilidades Principales
• Gestionar cuentas de clientes y realizar seguimientos para evaluar satisfacción, productividad y posibles riesgos.
• Identificar y cerrar oportunidades de upselling y alcanzar objetivos mensuales de placements.
• Coordinar nuevos placements y mantener actualizados los registros de cuentas, pipeline e interacciones.
• Gestionar reclamos y escalaciones, coordinando soluciones con equipos internos.
• Recopilar testimonios, referidos, feedback y casos de éxito.
• Colaborar con Recruitment, HR, Trial y management para mejorar el servicio.
• Gestionar inboxes, calendarios, reuniones, reportes y procesos administrativos.
• Apoyar capacitaciones, documentación y cumplimiento de procesos del departamento.

🎯 Requisitos
• Inglés C1/C2.
• 1–3 años de experiencia en gestión de cuentas B2B, Customer Success o servicios al cliente.
• Experiencia gestionando múltiples cuentas, seguimientos y satisfacción de clientes.
• Capacidad para resolver reclamos y gestionar escalaciones.
• Dominio de CRM, Google Workspace, email, calendarios, bases de datos y herramientas de reporting.
• Experiencia en staffing, recruitment, outsourcing, BPO o servicios de workforce remoto, altamente valorada.
• Fuertes habilidades de comunicación, análisis y resolución de problemas.
• Home office silencioso, internet estable y conexión de respaldo.

🏖️ Beneficios
• Paid time off y bonos por desempeño.
• Stipend mensual para seguro médico sujeto a elegibilidad.
• Bonos de cumpleaños y aniversario laboral.
• Gym y wellness allowance.
• Clases de fitness online ilimitadas.
• Eventos de empresa y celebraciones navideñas.

📌 Rol: Research & Strategy Analyst – Performance Marketing Agency
🌎 Ubicación: Remoto – LATAM
💼 Tipo de trabajo: Tiempo completo – Contractor
⏰ Horario: 40 horas semanales, con flexibilidad dentro de las zonas horarias de EE. UU.
🎓 Experiencia: 3–5 años en marketing, investigación o entorno de agencia
🌐 Idioma: Inglés escrito avanzado
💰 Compensación: Competitiva según experiencia y alcance del rol, pagada semanalmente en USD

📋 Descripción General
Agencia de marketing especializada en educación superior busca un/a Research & Strategy Analyst para liderar la investigación, análisis de datos y elaboración de primeros borradores que servirán como base para estrategias y recomendaciones de clientes.

📋 Responsabilidades Principales
• Realizar investigaciones de mercado y competencia para distintos clientes.
• Auditar sitios web, emails y flujos de consultas de clientes y competidores.
• Extraer y analizar datos de plataformas de investigación para segmentación de audiencias y dimensionamiento de mercados.
• Crear primeros borradores de informes y documentos estratégicos.
• Gestionar cronogramas y múltiples proyectos simultáneos.
• Revisar entregables para garantizar precisión, formato y contenido antes de enviarlos a liderazgo.

🎯 Requisitos
• 3–5 años de experiencia en marketing, investigación o agencias.
• Inglés escrito sólido para crear informes y presentaciones profesionales.
• Experiencia trabajando con plataformas o bases de datos de investigación de terceros.
• Experiencia en investigación de mercado, análisis competitivo y segmentación de audiencias.
• Capacidad para sintetizar información de múltiples fuentes en conclusiones claras y accionables.
• Perfil organizado, autónomo y capaz de gestionar múltiples proyectos y deadlines.
• Dominio de Google Slides, PowerPoint o herramientas equivalentes.

⭐ Deseable
• Experiencia en agencias de marketing o servicios para clientes.
• Experiencia creando informes, auditorías o presentaciones estratégicas para clientes.
• Familiaridad con marketing para educación superior.

🏖️ Beneficios
• 20 días de PTO al año, incluyendo feriados, enfermedad y tiempo libre.
• Computadora y equipo inicial proporcionados.
• Trabajo 100% remoto.

📌 Role: Social Media Strategist
🌎 Location: Worldwide – Fully Remote
🏢 Department: Marketing – Branding
🎓 Experience: 3+ years in social media strategy
🌐 Language: Fluent English; Portuguese or Spanish is a strong plus

📋 General Description
Worldpackers is looking for a Social Media Strategist to own the strategic layer of its social presence, defining content pillars, the master calendar framework, channel roadmap, and reporting systems. The role focuses on connecting social media strategy to business outcomes such as sign-ups, waitlist adds, deposits, and purchases, and is expected to evolve into a Team Lead position over time.

📋 Key Responsibilities
• Own the social strategy across brands, markets, and languages.
• Define content pillars and the master content calendar framework.
• Develop the channel roadmap across Instagram, TikTok, YouTube, and other platforms.
• Design reporting frameworks and analyze performance to guide strategy.
• Define meaningful engagement metrics by pillar and platform.
• Design and manage the creator program for roughly 20 rotating creators per month.
• Streamline creator contracts with Legal and Finance.
• Own the social listening framework and social/CRM playbook.
• Establish planning, approval, and publishing workflows and coordinate with creative, legal, and reporting teams.

🎯 Requirements
• 3+ years of social media strategy experience, ideally within a marketplace, subscription, or two-sided platform.
• Experience building content-pillar frameworks and calendar systems for teams to execute.
• Strong data fluency across engagement, reach, and conversion metrics.
• Experience designing or managing creator/influencer programs with 10+ concurrent creators.
• Fluent English.

⭐ Nice to Have
• Experience with Sprout Social, ManyChat, or comparable social/CRM tools.
• Background in travel, marketplace, or community-driven consumer brands.
• Previous people-management experience or readiness to grow into a Team Lead role.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

See yourself at Twilio

Join the team as our next Deal Desk Senior Analyst.

About the job

Twilio is looking for a curious, action-oriented, strong financial analyst for the Deal Desk Team who lives the Twilio Magic to support our LATAM Go-to-Market motion. This is an exciting role for an individual to gain and expand a broad spectrum of cross-functional interactions and contribute to non-standard commercial agreements by providing rigorous financial governance and structuring. This role partners closely with Finance leadership, Sales, Legal, and Operations to evaluate, structure, and execute deals in a way that is a “win-win” for both customers and Twilio while optimizing corporate margin goals. The ideal candidate is a proactive, driven professional, able to build complex financial models and analyze pricing structures, while providing data-driven, financially sound, and clearly communicated explanations and solutions.

Responsibilities

In this role, you’ll:

• Build and analyze financial models and pricing scenarios for standard and non-standard agreements, evaluating critical variables including pricing, discounting, term length, usage commitments, and gross margin impact.
• Partner with Sales to structure commercially sound deals by analyzing tradeoffs across price, volume, and risk, ensuring all structures align with Twilio’s financial guardrails.
• Act as a guardrail and educator for Sales and GTM teams, ensuring adherence to internal contracting policies, approval matrices, and discount governance.
• Own the end-to-end Deal Desk operational workflow in Salesforce/CPQ (from quote building and pricing approvals to Order Form creation, DocuSign execution, and opportunity closure), ensuring 100% data integrity and policy compliance.
• Establish trusted working relationships across Commercial Legal, Billing Operations, Corporate Finance, and Sales to streamline deal velocity.
• Collaborate with Sales and Legal to review and structure non-standard contract language within Order Forms, ensuring alignment with corporate risk and revenue recognition policies.
• Conduct ad-hoc financial analysis and modeling to support broader business decisions and strategic initiatives.
• Drive and participate in cross-functional project improvement initiatives to scale Deal Desk operations, enhance systems, and optimize internal workflows.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Business proficiency or fluency in English, with solid written and verbal communication skills.
• A Bachelor’s or Associate’s Degree plus a minimum of 3 years of experience in Corporate Finance, Financial Planning & Analysis (FP&A), Commercial Finance, Deal Desk or an analytical Go To Market role. If no degree, a minimum of 5 years of relevant analytical experience is required.
• Demonstrated analytical and financial skills, with a firm understanding of core financial concepts and the ability to explain financial tradeoffs clearly.
• Advanced Excel/Google Sheets skills, with proven experience building financial models, logic formulas, and scenario analyses.
• A diligent, detail-oriented skillset, with the ability to manage multiple high-velocity requests simultaneously while remaining extremely organized under tight deadlines.
• A self-starter with a “can-do” attitude who is comfortable asking clarifying questions and operating with high integrity that aligns with the Twilio Magic.

Desired:

• Knowledge and/or experience using online sales and/or document management tools such as Salesforce, Tableau, Looker, CLM, and JIRA.

Location

This role will be remote, and based in Colombia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

Dandy is hiring a Senior Manager, Revenue Operations, Training to join our rapidly growing venture-backed company. The Revenue Operations team owns operationalizing our Revenue organization and driving efficiencies to help scale our Revenue. In this role, you’ll support and scale our Training Team, the group responsible for customer onboarding (“Activation”) and guiding customers through their first 30 days. This role will be critical in operationalizing all aspects of revenue operations for the training function, such as ensuring our teams have the processes, systems, insights, and incentives needed to drive customer success and revenue impact.

You will act as the RevOps partner to Training leadership, owning the operational backbone that enables consistent activations, faster time-to-value, and repeat customer ordering.

What You'll Do

• Own end-to-end Revenue Operations support for the Training team, from contract signed through a customer’s first 30 days

• Translate company-level revenue strategy into clear, executable operating plans for the Training team

• Partner with Sales, Marketing, Training, and central RevOps to ensure alignment across the customer lifecycle

• Design, refine, and automate workflows to drive efficiencies within the Training function

• Build reporting and dashboards to provide clear visibility into customer lifecycle health and identify opportunities for improvement

• Support a team that will be expanding internationally into a number of countries in the next 12 months

• Partner closely with the Training team leadership to drive conversion improvements across the post sales funnel (Contract Signed to Customer Graduation)

What We're Looking For

• 6–8+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or related fields

• Proven experience supporting customer onboarding, activation, or early lifecycle revenue motions

• Strong understanding of CRM systems (Salesforce) and analytics tools (Looker, Hex)

• Demonstrated ability to translate strategy into scalable processes

• Exceptional analytical, communication, and stakeholder management skills

• Experience in high-growth, fast-paced environments preferred

• Operates with urgency and ownership and is comfortable in ambiguous situations

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.

Job Opportunity: Customer Service Representative

Location: Remote

Job Type: Full-Time Contractor (40 Hours Per Week) 

Pay Range: $20/hour (Base) + $20/per successful long-term class conversion (Bonus)

About Think Academy:

TAL is a world-leading education and technology enterprise, serving 4.5 million students across the globe. Established in Beijing in 2003, it made history by becoming the first Chinese education institution catering to primary and middle school students to be listed on the New York Stock Exchange (NYSE: TAL) in 2010. https://en.100tal.com/

Think Academy, the international brand of TAL, has established campuses in many countries, including China, the U.K., the U.S.A., Canada, Australia, Singapore, Malaysia and so on.

In addition to the core teaching services, Think Academy is committed to organizing educational events, charity activities, and promoting educational Sustainable Development Goals (SDGs) with UNESCO (TAL has established an strategic partnership with UNESCO since 2019). https://www.thinkacademy.ca/

About the Role:

The Student Advisor, functioning as a Customer Service Representative, is a remote, contract role that requires fluency in both English and Mandarin.

This position involves providing course consultations to potential customers, proactive outreach to user leads, and offering excellent customer service to our existing clientele. The Student Advisor will be an essential part of our team, helping us continue to provide high-quality educational services and support to our community of learners.

Job Responsibilities:

• Responsible for enrolling trial courses for clients, setting up new classes in the system, managing student transfers between classes, processing student refunds, and handling the mailing of course materials.
• Recommend suitable classes based on students' learning progress to ensure the smooth delivery of educational services.
• Assist teaching staff with additional tasks as needed, such as gathering student feedback, coordinating teacher schedules, and participating in course quality assessments.

Job Qualifications:

• Bachelor's degree or above, has strong interest in Education-related fields.
• Quick to learn and master the basic knowledge required for work, with a strong sense of customer service.
• Strong sense of responsibility, meticulous in work, with good communication and problem-solving skills.
• 1–3 years of experience in the education-related customer service field is a plus, but not required.
• Bilingual proficiency in both English and Mandarin is Required. 

Working hours reference:

• Eastern Time‌: Wednesday to Sunday 2PM-10PM

The successful candidate will be a proactive, customer-focused individual who can comfortably interact with diverse users and deliver exceptional customer service.

Think Academy's Commitment to DEI

Think Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Diversity, Equity, and Inclusion (DEI) are fundamental values at Think Academy. We believe that a diverse workforce brings different perspectives and ideas, fostering creativity and innovation. Our commitment to DEI extends to all aspects of employment, including hiring, advancement, and development opportunities

At Think Academy, we strive to create a workplace where everyone feels valued and included. We are dedicated to providing equal opportunities for employment and advancement, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected status.

If you require accommodations to participate in the job application process, please let us know once you have received an update about your application moving forward with the company. We are committed to providing reasonable accommodations to individuals with disabilities throughout the recruitment process.

📌 Rol: Tax Specialist
🌎 Ubicación: Remoto – Colombia, Argentina, Brasil y México
💼 Tipo de Contrato: Tiempo Completo
🕒 Horario: Horario laboral de clientes en EE. UU., con flexibilidad durante temporada fiscal y fechas límite
💼 Experiencia: 3+ años

📋 Descripción General
Se busca un/a Tax Specialist con experiencia en preparación y cumplimiento fiscal de EE. UU. para gestionar declaraciones, presentaciones, planificación fiscal y soporte para individuos y empresas. El rol requiere conocimientos sólidos de impuestos federales y estatales, regulaciones del IRS y manejo de múltiples presentaciones y fechas límite.

📋 Responsabilidades Principales
• Preparar y revisar declaraciones fiscales federales y estatales, incluyendo Forms 1040, 1120 y 1065.
• Preparar pagos de impuestos estimados trimestrales y extensiones.
• Gestionar cumplimiento fiscal federal, estatal y local, incluyendo impuestos sobre ventas, nómina y propiedad.
• Identificar deducciones, créditos y oportunidades legítimas de ahorro fiscal.
• Responder a notificaciones del IRS y autoridades estatales y brindar soporte en auditorías.
• Mantener documentación, schedules y workpapers organizados y listos para auditoría.
• Colaborar con equipos de contabilidad y finanzas, CPAs, auditores y asesores fiscales.
• Apoyar asuntos fiscales internacionales como FBAR, FATCA y transfer pricing cuando corresponda.

🎯 Requisitos
• 3+ años de experiencia profesional en preparación y cumplimiento fiscal de EE. UU.
• Experiencia preparando declaraciones individuales y empresariales.
• Experiencia práctica con Forms 1040, 1120 y 1065.
• Conocimiento de impuestos federales y estatales de EE. UU.
• Experiencia con sistemas de e-filing del IRS y portales fiscales estatales.
• Inglés escrito y verbal sólido.
• Dominio de Excel o Google Sheets para reconciliaciones, análisis, schedules y workpapers.
• Deseable CPA, Enrolled Agent (EA), experiencia multi-state, impuestos internacionales o clientes high-net-worth.

🏖️ Beneficios
• Trabajo 100% remoto.
• Exposición a impuestos individuales y empresariales.
• Oportunidades de crecimiento hacia Senior Tax Specialist, Tax Manager, Tax Advisor o Tax Operations Lead.

📌 Rol: Commerce Designer / Motion Designer
🌎 Ubicación: 100% Remoto – LATAM
💼 Tipo de Contrato: Tiempo Completo | Independent Contractor
🕒 Horario: Lunes a Viernes – CST
💰 Salario: USD $2,500–$2,800 mensuales
💼 Experiencia: 3+ años

📋 Descripción General
Se busca un/a Motion Designer con experiencia en Amazon y e-commerce para crear piezas visuales orientadas a conversión. El rol se enfoca principalmente en assets para Amazon, combinando diseño estático, motion graphics y edición de video para campañas de e-commerce y retail media.

📋 Responsabilidades Principales
• Diseñar PDPs, A+ Content, Premium A+, Brand Storefronts y creatividades para Amazon DSP.
• Crear diseños estáticos siguiendo lineamientos de marca y mejores prácticas de cada plataforma.
• Editar videos y desarrollar motion graphics para e-commerce y retail media.
• Colaborar con Creative Strategists, SEO Specialists y Account Managers.
• Gestionar múltiples cuentas y proyectos simultáneamente.
• Optimizar piezas según performance y resultados de creative testing.
• Participar en reuniones con clientes y presentar conceptos cuando sea necesario.
• Mantener consistencia visual entre marcas y canales.

🎯 Requisitos
• 3+ años de experiencia profesional en diseño.
• Portfolio sólido de motion design y video.
• Experiencia comprobable diseñando assets de e-commerce para Amazon.
• Experiencia con PDPs, A+ Content, Premium A+ y Brand Stores o similares.
• Capacidad para crear diseños estáticos y editar videos.
• Conocimientos sólidos de tipografía, layout, teoría del color y jerarquía visual.
• Inglés avanzado.
• Deseable experiencia con Walmart, Target, Kroger, paid social, CRM, web y herramientas de diseño con IA.

🏖️ Beneficios
• Trabajo 100% remoto.
• Unlimited PTO.
• Contrato full-time.

📌 Rol: Executive Assistant & Marketing/Sales Coordinator
🌎 Ubicación: 100% Remoto – LATAM
💼 Tipo de Contrato: Tiempo Completo
💼 Experiencia: 3+ años

📋 Descripción General
Se busca un/a Executive Assistant & Marketing/Sales Coordinator para apoyar al equipo ejecutivo y colaborar en operaciones, CRM, ventas y marketing. El rol combina asistencia ejecutiva con coordinación de proyectos, seguimiento comercial y soporte a iniciativas de marketing.

📋 Responsabilidades Principales
• Gestionar calendarios, reuniones, agendas, deadlines y follow-ups.
• Redactar emails, presentaciones y documentos ejecutivos.
• Coordinar proyectos internos y externos y realizar seguimiento de entregables.
• Mantener actualizada la información y el pipeline de ventas en HubSpot.
• Generar reportes de CRM y dar seguimiento a métricas comerciales y de marketing.
• Apoyar actividades de LinkedIn, campañas y outreach.
• Organizar materiales de marketing y activos digitales.
• Coordinar con proveedores y distintos stakeholders.

🎯 Requisitos
• 3+ años apoyando ejecutivos, equipos de liderazgo u operaciones con clientes.
• Experiencia comprobable con HubSpot CRM.
• Excelente inglés escrito y hablado.
• Fuertes habilidades de organización, multitasking y gestión del tiempo.
• Dominio de Microsoft Office.
• Capacidad para gestionar múltiples prioridades y trabajar de forma independiente.
• Deseable experiencia con equipos de Sales/Marketing, LinkedIn y herramientas de Project Management.

🏖️ Beneficios
• Trabajo 100% remoto.
• Trabajo directo con executive leadership.
• Oportunidades de crecimiento a largo plazo.
• Exposición a operaciones ejecutivas, ventas, marketing y estrategia de negocio.

📌 Rol: Open Source Enterprise Sales / Alliances
🌎 Ubicación: 100% Remoto – Worldwide
💼 Tipo de Contrato: No especificado
🎓 Seniority: Oportunidades en múltiples niveles de experiencia
💰 Compensación: Salario base según ubicación, experiencia y desempeño + bonus anual o comisión

📋 Descripción General
Canonical busca profesionales de Enterprise Sales y Alliances Sales para impulsar el crecimiento de ingresos en el sector tecnológico. Los roles se enfocan en desarrollar relaciones estratégicas con clientes, partners, proveedores de hardware y software, integradores, distribuidores y canales dentro del ecosistema open source.

📋 Responsabilidades Principales
• Desarrollar relaciones estratégicas con clientes y/o partners.
• Crear y gestionar estrategias y oportunidades comerciales.
• Negociar contratos y términos comerciales.
• Impulsar el conocimiento y adopción de las soluciones open source de Canonical y Ubuntu.
• Cumplir objetivos comerciales y de revenue.
• Colaborar con Sales, Marketing, Sales Engineering y Product Management.
• Trabajar con leadership y stakeholders ejecutivos.
• Viajar nacional e internacionalmente para reuniones con clientes, partners y eventos.

🎯 Requisitos
• Experiencia comprobable generando ingresos dentro de la industria tecnológica.
• Experiencia con Linux y open source.
• Formación universitaria en un área técnica o trayectoria alternativa convincente.
• Inglés profesional escrito y hablado y excelentes habilidades de presentación.
• Experiencia construyendo relaciones comerciales y negociando contratos.
• Orientación a resultados, autonomía y excelentes habilidades interpersonales.
• Disponibilidad para viajes internacionales dos veces al año y viajes adicionales para reunirse con clientes y partners.

🏖️ Beneficios
• Trabajo remoto y distribuido.
• USD $2,000 anuales para aprendizaje y desarrollo.
• Revisión anual de compensación.
• Bonus anual o comisión según desempeño.
• Vacaciones anuales y licencias de maternidad/paternidad.
• Employee Assistance Program y plataforma de Health & Wellness.
• Viajes para encuentros presenciales con el equipo.
• Priority Pass y upgrades para viajes de larga distancia en eventos de la empresa.