Overview
We are hiring a highly capable Executive Assistant to support leadership who leads a creative agency and multiple initiatives. This is a robust, high-trust role that combines executive support, travel and logistics, sales enablement, and personal administration.
You will operate as a true right hand. You anticipate needs, protect time, keep systems organized, and ensure follow-through across priorities. The ideal candidate is calm under pressure, exceptionally organized, comfortable drafting high-quality communication, and able to manage both business and personal logistics with discretion.
Core Responsibilities
1) Executive Support and Time Protection
- Own complex calendar management across multiple workstreams and time zones
- Create a weekly schedule that reflects priorities, focus time, and recovery time
- Gatekeep meetings: assess purpose, ensure agenda and attendees are right, reduce low-value meetings
- Build and maintain recurring rhythms (weekly priorities, client reviews, internal check-ins)
- Prepare daily and weekly briefing packets: schedule, call notes, background, goals, and decision points
- Capture action items after key meetings and drive follow-through with stakeholders
- Maintain a “waiting on” list and ensure nothing goes stale
2) Inbox, Communication, and Executive Presence
- Manage inbox triage: prioritize, draft replies, and escalate what matters
- Draft high-quality emails in the executive’s voice across clients, partners, and internal team
- Maintain templates and message libraries for common scenarios
- Track responses, follow-ups, and deadlines tied to communications
- Proof and polish outbound communication for clarity, tone, and accuracy
- Coordinate sensitive communication with professionalism and discretion
3) Sales, Outreach, and Pipeline Support
- Maintain lead and relationship trackers, pipeline status, and follow-up schedules
- Prepare outbound outreach emails tailored to each prospect (light research included)
- Coordinate introductions and nurture threads with timely follow-ups
- Support proposal and pitch workflow: gather inputs, schedule internal reviews, and ensure on-time sends
- Prepare meeting briefs for sales calls: background, relationship context, goals, next steps
- Ensure CRM or tracking systems stay clean and current (even if lightweight)
- Track referrals and create a system for consistent relationship maintenance
4) Travel Planning and Itinerary Management
- Own end-to-end travel planning across business and personal travel
- Build travel options that optimize for time, rest, budget, and time zone recovery
- Manage flights, hotels, ground transport, car services, and reservations
- Create detailed itineraries (including buffers, confirmation numbers, maps, check-in info)
- Proactively handle disruptions: delays, cancellations, rebooking, backups
- Coordinate packing lists, travel documents, and pre-travel preparation
- Track points, memberships, known traveler numbers, and preferences
- Plan trips with family logistics in mind when relevant
5) Household and Personal Administration
- Coordinate personal appointments, family scheduling, and key home logistics
- Manage vendor scheduling (home services, maintenance, repairs) and track follow-ups
- Keep a running list of personal tasks and ensure they are completed
- Support gifting, special occasions, and event coordination when needed
- Maintain important documents and records in an organized system
- Handle confidential matters with high discretion and professional judgment
6) Operations, Systems, and Process Improvement
- Build and maintain simple systems that reduce friction
- Organize files, documents, contact databases, and shared drives
- Maintain a master “admin dashboard” for priorities, deadlines, and recurring tasks
- Identify inefficiencies and propose improvements to workflows and tooling
- Coordinate with internal team members to keep operations aligned
7) Meeting Support and Logistics
- Schedule meetings across multiple stakeholders and time zones
- Ensure every key meeting has: agenda, pre-reads, decisions needed, and clear next steps
- Take notes for specific meetings and distribute recaps when required
- Coordinate workshop or offsite logistics: travel, materials, schedules, and vendors
- Manage event attendance, RSVPs, calendars, and prep where needed
8) Research
- Research support for activities that involve special projects as needed.
Qualifications
- 4+ years experience supporting an executive, founder, or senior leader in a high-velocity environment
- Exceptional written English, with confidence preparing executive-level emails
- Strong judgment, discretion, and ability to handle sensitive information
- Proven ability to manage complex travel and logistics
- Highly organized, detail-oriented, and proactive
- Calm under pressure, with strong problem-solving instincts
- Comfortable running systems and coordinating across stakeholders
- Proficient with Google Workspace; comfortable learning tools quickly
Working Style and Expectations
- Remote role with consistent overlap with US Pacific Time- Must work on PST
- High responsiveness during business hours
- Able to manage shifting priorities without losing track of commitments