Bilingual Costumer Service Representative

TTEC

Full Time
👨‍💻 Otros
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Remoto
IT
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Dec 4
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Bilingual Customer Service Representative Spanish-English Breaking News : TTEC obtained the Best Workplaces2022 recognition from CompuTrabajo, the employment leader inMexico.

New $15000 MXN bonus if you are hired to our Premiumcampaign working on site.* Applies only for the new hires. $5000MXN at the 5 weeks mark, when the new hire graduates from training.

$5000 MXN upon graduation from nesting. $5000 MXN after 4continuous weeks of production. *Requires the highest written andspoken English level.

Quantity before taxes. Bringing smiles iswhat we do at TTEC for you and the customer. As a BilingualCustomer Service Representative English-Spanish working in MexicoCity, you’ll be a part of creating and delivering amazing customerexperiences while you also #ExperienceTTEC, an award-winningemployment experience and company culture.

What You’ll be Doing Doyou have a passion for helping others and giving them peace ofmind? Whether it’s getting answers for customers quickly,consulting on products with compassion or resolving their issueswith a smile, you’ll be the difference between their customerexperience being just average or an exceptional one. During aTypical Day, You’ll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolvetheir issues What You Bring to the Role
  • Advanced English andSpanish both written and spoken
  • Open availability to work anyshift, including evenings and weekends
  • Ability to navigatethrough several web applications simultaneously (multitask)
  • Competency using Microsoft Windows
  • Live in Mexico City or itssurroundings that’s perfect. What You Can Expect
  • Supportive ofyour career and professional development
  • An inclusive culture andcommunity minded organization where giving back is encouraged
  • Aglobal team of curious lifelong learners guided by our companyvalues
  • Base wage up to 17,000 MXN plus performance bonusopportunities and yes all benefits you'd expect and maybe a fewthat would pleasantly surprise you A Bit More About Your Role We’recommitted to ensuring you have the skills and support to besuccessful in your role throughout your career.

From your first dayin training, through individualized webcam-enabled, engagement andcoaching, on into 1000s of free courses to support your careergrowth wherever that may take you.

And we know that you bring withyou the one necessary ingredient that can’t be taught a caringand supportive nature that will shine through as you helpcustomers.

Our TTEC community is here for you as one dynamic,global family. You'll report to the Team Lead. You'll contribute tothe success of the customer experience and the overall success ofthe team.

About TTEC Our business is about making customers happy.That's all we do. Since 1982, we've helped companies build engaged,pleased, profitable customer experiences powered by our combinationof humanity and technology.

On behalf of many of the world'sleading iconic and hypergrowth brands, we talk, message, text, andvideo chat with millions of customers every day.

These exceptionalcustomer experiences start with you. TTEC is proud to be an equalopportunity employer where all qualified applicants will receiveconsideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability, or status as a protected veteran.

TTEC embracesand is committed to building a diverse and inclusive workforce thatrespects and empowers the cultures and perspectives within ourglobal teams.

We aim to reflect the communities we serve, by notonly delivering amazing service and technology, but also humanity.We make it a point to make sure all our employees feel valued,belonging, and comfortable being their authentic selves at work.

Asa global company, we know diversity is our strength because itenables us to view things from different vantage points and for youto bring value to the table in your own unique way.

ttecmexico .-Requerimientos- Educación mínima : Educación media superior-Bachillerato General Edad : A partir de 18 años Palabras clave : cliente, servicio, representante, demostrador, feriante, viajante,agent, agente, home, casa, remoto, teletrabajo

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