Oversee the renewal and expansion proposals across all Finalis customers to ensure ARR is retained or expanded
Understand and align customer’s business needs and goals to generate renewal quotes
Ensure that renewals are closed on a timely basis
Identify customer risk in partnership with our Customer Success team and lead the mitigation to prevent customer churn.
Maximize customer retention rates through effective sales techniques over the phone, video and email while also minimizing customer churn and contraction.
Collaborate with Customer Success Managers on renewals strategy and plans, leveraging customer analytics and metrics
💬 Who are we looking for
You have exceptional written and spoken English
You have a minimum of 3 years of sales experience
Experienced in driving renewals with predictability and delivering to targeted gross retention rates
Experienced in identifying when expansion opportunities exist and presenting the investment plan to your customer
You have excellent communication and organizational skills
You can handle confidential information
You have the ability to work swiftly with a high sense of urgency and be comfortable with shifting priorities and deadlines
You are a self-starter, quick learner and highly organized with attention to detail
You have the ability to follow up; know what's going on at all times and respond quickly
You are flexible, patient, persistent and have a team spirit attitude
Bonus Track!
You have experience in FinTech or Investment Banking
🌟 What do we offer?
100% Remote work (Work from wherever you want!)
Competitive USD salary
High-Speed Internet expenses allowance
Generous Paid time-off (Vacation Time!)
Additional 17 Flex Days (to use in national holidays or personal matters)
Professional Growth Benefits in our E-Learning Platform (Coursera) (take your skills to the next level!) 🚀
People Team Partner (to target your roadblocks and customize an action plan for your career path)
