Key Responsibilities

• Handle inbound and outbound calls professionally, ensuring a positive and helpful experience for all callers.
• Schedule and manage appointments based on client and company requirements.
• Perform general administrative tasks, such as responding to emails, maintaining records, and providing updates as needed.
• Serve as a reliable point of contact for customer inquiries and concerns, escalating issues to the appropriate team when necessary.
• Maintain confidentiality and professionalism while managing sensitive client information.
• Support other administrative functions as required by the company.

Qualifications

• Strong verbal and written communication skills in English.
• Previous experience in customer service, reception, or administrative roles is preferred.
• Proficient in using phone systems, scheduling tools, and common office software (e.g., Microsoft Office, Google Workspace).
• Highly organized with strong multitasking abilities.
• Reliable internet connection and a quiet workspace for calls and virtual tasks.
• Ability to work independently and adapt to a remote team environment.

Why Join Us?

• Flexible work-from-home position.
• Opportunity to work with a dynamic and supportive team.
• Competitive compensation.