For travel advisors
You did not start an agency to spend your evenings uploading confirmations.
We place vetted back-office teammates with travel advisors — client-facing English, your own time zone, held to the standard you set. You keep every client relationship.
Book a discovery callThe bottleneck is your hours, not your pipeline
Itinerary data entry, supplier follow-up, uploading confirmations, the running list of small coordination tasks — you are probably very good at all of it. That is how the business got here. The problem is volume: there is more of it every month you grow, it lands on you by default, and none of it is the work that wins the next client.
You already know the answer is help. What has stopped you is not the cost — it is finding someone you can hand a client to and trust to hold the same white-glove standard you set. Get that right and you buy your time back for the work only you can do: selling, nurturing the relationships, designing the trip, growing the business.
This is where we step in.
What your teammate takes over
Itinerary assembly
Building and formatting the itinerary, entering the details, keeping documents current as things change.
Supplier back-and-forth
Chasing confirmations, room blocks and special requests — the email thread that eats an evening.
White-glove concierge requests
Transfers, tours, dining, VIP touches and the small personal asks that make a trip feel handled — chased down and confirmed to the standard you would do it yourself.
CRM and client follow-up
Keeping records straight, sending the follow-ups, making sure a referral never goes cold because you ran out of hours.
Most advisors start with one full-time Assistant Travel Coordinator — a single seat that absorbs all four, plus the detail underneath them: reservations and confirmations, trip and payment tracking in your CRM, client profiles kept current, and the passport, visa and document checks that have to be right the first time. Specialized seats can follow, part-time or full-time, as the work justifies them — social and marketing, or bookkeeping.
Why Latin America, and why it matters for travel
Your teammate works your hours, not the other side of the world's. A question at 10am is answered at 10am, not overnight — faster decisions, smoother collaboration, and real support at the moment your clients need it.
Latin America is one of the strongest talent pools there is for this industry. Many professionals have C1 or C2 English, strong educational backgrounds and years of experience working with US clients — which shows up as clear communication, polished writing, and the confidence to represent your brand with the professionalism your clients expect.
And detail is the part that does not forgive. A transfer time fifteen minutes out, a dietary note that never reached the hotel, a passport expiring inside the entry window — in this business those are not admin slips, they are the trip. We screen for that kind of care directly, because it is the whole difference between a teammate who gives you time back and one who invents a new kind of work.
The overlap also runs wider than it first looks. Latin America sits inside CST, EST and PST business hours while still covering European suppliers in the morning, and leaves the afternoon for client requests and itinerary planning.
And every candidate goes through VAProCheck, our vetting process — verified English proficiency, reference checks, connectivity, equipment and time-zone compatibility — before you ever meet them.
How it works
It starts with a conversation and moves at whatever pace suits you. You will have met the person, and decided you want to work with them, long before anything is settled.
A conversation, not a pitch
We start by listening. You walk us through a normal week — the parts you love, and the parts that have quietly taken over your evenings. Nothing to prepare, and no obligation at the end of it.
We go and find the right person
We look for two things above all: an obsessive eye for detail, and English good enough to sit in front of your clients (C1/C2). Then the rest of what luxury travel runs on — professionalism, organization, industry knowledge. Everyone clears VAProCheck, and every finalist works through a realistic scenario taken from the role’s actual day, so we see how they think and communicate before you meet anyone. The first person you meet is someone we would confidently recommend for your team.
You meet a shortlist, and you choose
A handful of real candidates, not a database to work through. The choice is entirely yours, and nobody on that list is your only option — if none of them feel right, we go back and look again.
We stay with you after the introduction
This is the part that usually gets skipped. We keep an eye on how the work is settling, arrange cover when it is needed, and step in early if something starts to slip — so this becomes one less thing on your plate, rather than one more.
Advisors already work this way
Travel advisors are not a side segment for us. It is the industry we know best and the one we most enjoy staffing for — and it is where most of what we have learned about placing someone well actually came from.
- team members placed with travel advisors
- Dozensteam members placed with travel advisors
- days from call to start
- <30days from call to start
- still placed after a year
- 90%still placed after a year
Client references are available on request — just ask on the call.