Job Title: Tier 2 IT Systems Engineer
Location: Remote - Worldwide
Compensation: USD 3,250–4,000 per month
Work type: Full-time
Independent contractor position
Company Overview
Sagan connects experienced international professionals with U.S.-based businesses.
About the Role
Support multiple business customers in a Managed Service Provider environment. Provide backend technical support and help bridge the operational gap between an IT director and a senior engineer.
Position Overview
Bring hands-on MSP and multi-tenant experience together with a proven Microsoft 365 administration and migration track record.
Key Responsibilities
• Support multiple business customers in multi-tenant IT environments.
• Administer Exchange Online, Entra ID (Azure AD), Teams, SharePoint and OneDrive.
• Manage MFA and user permissions.
• Handle customer onboardings, DNS and domain changes, and Microsoft 365 email migrations.
Qualifications
• 3–5+ years of hands-on MSP experience supporting multiple business customers in multi-tenant environments.
• Proven administration of Exchange Online, Entra ID, Teams, SharePoint, OneDrive, MFA and user permissions.
• Demonstrated customer onboarding, DNS/domain changes and Microsoft 365 email migration experience.
• C1 English.
Resume Submission Guidelines
Provide your full resume in English. You may upload an English PDF and must also complete the required resume text.
How to Apply
Complete the Sagan application with your experience and required supporting information.