Regional Sourcing Team Lead

Job Title: Regional Sourcing Team Lead
Location: Remote, Latin America
Company Overview:
Sagan connects experienced international professionals with US-based businesses.
Compensation: 2000 USD/month
Work Schedule: Monday to Friday; 8:00 AM - 5:00 PM (EST)
NOTE: INDEPENDENT CONTRACTOR POSITION

Position Overview:
The Regional Sourcing Team Lead is responsible for managing their respective work queues, procuring new services, investigating service-related issues, billing issues and other escalations relating to the vendor. Reporting to the Regional Sourcing Manager, you will play a crucial role in supporting the Regional Sourcing Manager within an assigned territory to build in-depth relationships with vendor.

Essential Duties & Key Responsibilities:
- Assist the manager in leading the regional team’s efforts to maintain the work queues within the respective SLAs.
- Assist the manager in leading the regional team’s performance against KPIs.
- Address any service requests within the required service level agreements.
- Develop, maintain, and continuously seek to improve all vendor relations.
- Work with the Account Management and Vendor Relations teams to manage hauler performance according to contractual obligations.
- Provide problem-solving resources and solutions to complex vendor issues, e.g. Escalations.
- Support the gathering and maintenance of hauler intelligence (pricing, market condition, location and services).
- Partner with other departments to identify and to drive continuous improvement in the waste hauler network and processes.
- Performs other duties as assigned or apparent.

Supervisory Responsibilities:
- This job has supervisory responsibilities.

Experience & Qualifications:
- Bachelor’s Degree required.
- At least 2+ years of experience in a professional setting.
- Hauler relationship management experience preferred.
- Process management, project management, organizational and analytical skills.
- Enthusiasm, strong work ethic and a passion to assist others.
- Proficiency in Word, Excel, PowerPoint, Access and Outlook - and other web-based applications.
- Passionate interest in the environment, sustainability, making a difference, and the willingness to works in a team to achieve its vision, mission, and goals.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Exceptional interpersonal skills, with the ability to interface effectively with stakeholders at all levels of the organization.
- Strong customer service orientation with the ability to handle inquiries and requests efficiently and professionally.
- A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion.
- Ability to work independently while also being a team player who thrives in a collaborative environment.

Resume Submission Guidelines:
Submit your complete resume in English through the linked Sagan application form.

How to Apply:
Complete the linked Sagan application form. Describe your relevant experience, tools and expected monthly compensation in USD.