Job Title: Operations Coordinator — Home Services — Remote Talent Pool
Location: Remote — worldwide; candidates in Latin America and the Caribbean are encouraged to apply.
Salary Range: USD 1,500–2,000 per month. This is indicative compensation for opportunities in this talent pool; the specific match and experience determine the final offer.
Work Schedule: US business hours; exact hours are confirmed for each opportunity.
Contractor Note: Independent contractor opportunities.
Company Overview:
Sagan connects international talent with US-based businesses. We work with professionals across Latin America, the Philippines and other global markets.
About This Talent Pool:
We are inviting applications for current and future opportunities. This posting builds a specialist talent pool and does not guarantee an immediate vacancy, interview or placement.
Position Overview:
Help a home-services business keep customer communication, schedules and daily operations organized. This pool is for coordinators who can take ownership of follow-up, keep field crews informed and improve day-to-day workflows.
Key Responsibilities:
– Respond to customer inquiries by phone, email and text and maintain accurate CRM records.
– Coordinate estimates, service appointments and field-crew schedules.
– Follow up on estimates and open customer requests.
– Prepare complete job information and communicate schedule changes to crews and customers.
– Track routine purchasing or inventory needs and identify improvements to operational workflows.
Qualifications:
– 2+ years of relevant professional operations, scheduling or administrative-coordination experience.
– Experience coordinating multiple priorities and following work through to completion.
– Clear spoken and written English for US customer and team communication.
– Comfort learning CRM, scheduling and spreadsheet tools.
– Availability to work US business hours as an independent contractor.
Nice-to-Haves:
– Experience supporting residential home-services businesses.
– Housecall Pro, Jobber, ServiceTitan or a similar field-service platform.
– Estimate follow-up, route planning or inventory coordination experience.
Resume Submission Guidelines:
Please submit your resume in English as a text-based PDF. Describe your experience in home-services operations, the responsibilities you personally handled and the tools you used. If you have applied to Sagan before, use the same email and upload your latest resume.
Apply:
Complete the Sagan application form linked with this posting.