Inside Sales Rep, Remote from Latin America
US home cleaning company · $10 to $12 USD per hour plus bonuses · Full time, paid weekly
Read this part first
If you're on a call center floor right now, you already know the job. Adherence scores. A supervisor who learned your name last month. Selling to strangers who are irritated that you called them.
This isn't that.
Every person you call at Jubilee raised their hand first. They typed their address into our website or picked up the phone because their house has gotten away from them and they want it back. You're not interrupting anybody. You're the person who finally showed up.
Who we are
Jubilee Cleaning is a residential cleaning company in the United States. Real company, real houses, real crews who pull into the driveway on Tuesday morning. Most of our clients stay with us month after month, so the sale you make today doesn't disappear when you hang up, it becomes a client we keep for years.
We're small enough that you'll know the owner by name and she'll know yours.
What the job looks like, day to day
You take quote calls from homeowners. You ask about their house, find out why they're calling today, walk them through the price, work through their hesitation, and book the clean before you hang up.
Then you follow up. The ones who said "let me think about it." The one-time clients who belong on a recurring plan. That's where the outbound comes in, 70 or more dials a day, so you should like the phone.
Every call you make gets scored against our playbook. Not to punish you. To show you the exact sentence you missed, so tomorrow you close the one you lost today. You also get a coaching session every week with someone who has done this job.
Most sales reps never get that anywhere. We built it because we'd rather make you great than replace you.
What you need
English that sounds natural on an American phone call. Neutral accent. This is most of the job and we will be listening closely.
You've sold on the phone before. Call center and BPO backgrounds are welcome here, we know what that training is worth.
The ability to hear "no" and dial again. You can handle rejection.
Someone who asks for the sale. Plenty of reps have a lovely conversation and hang up without ever asking for the business. Not you.
A quiet room, a solid computer, and internet that doesn't drop in the middle of a close.
You don't need cleaning experience. We'll teach you the business.
The offer
$10 to $12 USD an hour depending on what you bring, paid every week through Wise. Once you've mastered the process, bonuses on top for every clean you book, and the ceiling on that is up to you.
Monday to Friday, 8:00am to 5:00pm US Eastern. Once you know the process cold we'll ask you to cover the occasional Saturday running things on your own, which means we're trusting you with the whole weekend.
This is a long-term seat. We're not staffing a campaign that ends in March. We're looking for a long term team member.
How to apply
Send your resume and a 60 second voice recording. Audio only, no video needed.
Answer two things in the recording:
Tell me about a time a customer said your price was too high, and exactly what you said next.
Why you want this job.
We listen to every recording that comes in, and we don't read applications that arrive without one, because the sound of your voice on the phone is the job.