Job Title:
Dispatch Coordinator - Scheduling and Field-Service Operations (Remote Talent Pool)
Location:
Remote worldwide; Colombia sourcing focus; US business hours
Salary Range:
Compensation is confirmed for each matched client opportunity.
Work Schedule:
US business hours
Contractor Note:
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.
About This Talent Pool:
We welcome experienced Colombia applicants and applicants worldwide. This post builds a pool for current and future client opportunities. Applying does not guarantee an immediate vacancy, interview or placement. Your jurisdiction, tools and specialty will be matched to the requirements of each opportunity.
About the Role:
Sagan connects experienced dispatch and field-service coordinators with US-based businesses. Your experience will be matched to relevant client opportunities, with specific responsibilities confirmed during the selection process.
Position Overview:
Coordinate schedules, dispatch updates and work orders so field teams and customers know what happens next.
You do not need to cover every specialty. Tell us which responsibilities you have owned and where you are strongest.
Key Responsibilities:
• Schedule and update service appointments or dispatch assignments.
• Track work orders and communicate changes to field teams and customers.
• Record job details accurately and follow up on missing information.
• Escalate scheduling conflicts, service delays and unresolved requests.
Qualifications:
• 2+ years of relevant professional experience.
• Clear written and spoken English and careful attention to detail.
• Practical experience with dispatch, scheduling, work-order and customer communication systems.
• Examples of work you have personally handled in your selected specialty.
• Availability for US business hours and an independent contractor engagement.
Nice-to-Haves:
Experience supporting US-based clients or teams and familiarity with the industry you would support. These are preferences, not requirements for every opportunity.
Resume Submission Guidelines:
Paste your complete resume in English into the required application field, with at least 1,000 characters. PDF upload is optional. Highlight the work you personally handled, your tools and your relevant experience.
How to Apply:
Complete the Sagan application form linked with this posting.