Location: Fully Remote; we’re looking for candidates from Brazil, Argentina, and Venezuela
Position: Full-time, freelance
Working hours: 8 hours per day, 5–6 days per week

We’re looking for a reliable and detail-oriented Digital Operations Assistant to support our team with a variety of online and administrative activities.

The position involves working with digital information, online resources, internal systems, and recurring workflows. You’ll be given established procedures and clear priorities, while also being expected to manage your assigned work independently and communicate when something requires attention.

This role is a good fit for someone who enjoys structured computer-based work, pays close attention to details, and is comfortable learning new tools and processes.

What You'll Do

Your responsibilities may include:

Digital & Administrative Tasks

  • Working with spreadsheets, online platforms, internal tools, and shared resources

  • Organizing information and maintaining internal records when required

  • Preparing simple reports, lists, or summaries

  • Updating operational documentation when procedures change

  • Performing basic research to support specific assignments

  • Preparing or organizing digital materials when needed

  • Assisting team members with ad hoc administrative and online tasks

Operational Support

  • Carrying out recurring operational workflows based on established procedures

  • Managing assigned tasks from initial instruction through completion

  • Keeping track of outstanding work and ensuring deadlines are met

  • Reviewing task requirements before beginning an assignment

  • Following up on incomplete or unclear items when necessary

  • Maintaining internal operational resources and documentation

  • Supporting the implementation of updated procedures and workflows

  • Assisting with new projects and other operational priorities as they arise

Quality & Process Checks

  • Reviewing completed work to ensure it meets established requirements

  • Identifying errors, inconsistencies, or unusual cases

  • Making straightforward corrections when appropriate

  • Escalating issues that require additional information or a management decision

  • Performing recurring checks on assigned processes and resources

  • Helping identify recurring problems or areas where a workflow could be improved

  • Recording relevant issues and observations for supervisors

Project & Team Support

  • Taking responsibility for individual assignments or small projects

  • Providing progress updates on ongoing work

  • Communicating delays, questions, or potential problems in a timely manner

  • Helping test new workflows or tools before they are introduced more broadly

  • Supporting supervisors with additional tasks as business priorities develop

The exact combination of responsibilities will vary depending on current projects and operational needs.

What We're Looking For

We’re looking for someone who is organized, dependable, and comfortable taking ownership of assigned work.

You should:

  • Have good written and spoken English

  • Be able to prioritize tasks and manage your time effectively

  • Have strong attention to detail

  • Be comfortable following structured procedures

  • Be able to work independently without constant supervision

  • Take responsibility for completing assigned work

  • Communicate clearly when you encounter an issue or need clarification

  • Be comfortable learning unfamiliar software and online systems

  • Have a practical and solution-oriented approach to routine problems

  • Be reliable when working with deadlines and recurring responsibilities

  • Be comfortable with a full working day of computer-based work

Essential Setup

  • Reliable computer or laptop

  • Stable internet connection

  • Working knowledge of Google Workspace, including Google Docs, Sheets, and Drive

  • Ability to work comfortably with multiple online platforms and browser-based tools

Working Hours

Our team primarily operates within the CET time zone.

We ideally need someone who can work Monday through Saturday, although a Monday–Friday schedule may also be accommodated.

The standard working requirement is 8 hours per day. The 8-hour workday should be completed as one continuous working period, although regular breaks are permitted.

Your exact working hours will be agreed upon with management based on your availability and the team's requirements.

Compensation & Contract

The starting rate for this position is $4.63 per hour, with estimated monthly earnings of approximately $800–$1,100, depending on the agreed working schedule.

This is a full-time freelance position, so compensation is based on the hours worked rather than a fixed monthly salary.

Working hours are tracked using a productivity and time tracking tool. Payments are made monthly.

The freelance arrangement doesn’t include employee benefits or employer-provided contributions such as taxes, social security, or insurance.

Compensation is periodically reviewed based on performance, reliability, and overall contribution. Team members who consistently demonstrate strong performance may have opportunities for rate increases over time.

Time Off

Time away from work can be arranged in advance with management, subject to the team's workload and operational requirements.

Approved time off is unpaid.

Starting the Role

Selected candidates will begin with a one-month trial period.

During this period, you will receive detailed guidance on our systems, procedures, and expectations. As you become familiar with the work, you will gradually take greater responsibility for your assigned tasks.

Recruitment Process

The selection process includes:

  1. A short initial questionnaire

  2. Pre-test assignment questions

  3. Two short practical assessments

  4. Interview

The assessments are designed to evaluate skills relevant to the position and are used solely for recruitment purposes. They aren’t part of our regular business operations and are therefore unpaid. Successful candidates will be invited for an interview.

Only candidates who meet the initial requirements will be contacted regarding the first recruitment stage.

Interested?

If you are organized, dependable, detail-oriented, and comfortable working independently with digital information, we'd be happy to hear from you. Please complete the application form to apply: https://forms.gle/NM6a5AkAJ6nSKiCy6