Job Title: Customer Engagement and Sales Associate
Location: Remote. Eligible countries: South Africa, Nigeria, Pakistan, India, Kenya, Ghana, Egypt, Mexico, Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela.
Compensation: Confirmed during the hiring process.
Work Schedule: Monday-Friday, approximately 8:00 AM-5:00 PM US Eastern time.
Contractor Note: Independent contractor position.
Company Overview:
Sagan connects experienced international professionals with US-based businesses.
About the Role:
We are recruiting professionals for Customer Engagement and Sales Associate opportunities based on current sourcing requirements. Final engagement terms are confirmed during hiring.
Position Overview:
Handle customer conversations, explain options and respond to objections in clear spoken English.
Key Responsibilities:
- Handle customer conversations, explain options and respond to objections in clear spoken English.
- Close phone sales or book appointments and confirm next steps.
- Record follow-ups and handoffs in CRM and calling systems.
Qualifications:
- 3+ years combined customer service and phone sales experience, with a proven track record closing deals or setting appointments over the phone.
- Strong, clear spoken English suitable for live US customer calls, including explaining options, handling objections, and confirming next steps.
- Clear English communication for US business collaboration.
Additional Relevant Experience:
- Experience supporting US-based customers or companies (home services / roofing / similar a plus).
- Comfortable with VoIP and CRM workflows (Dialpad, Acculynx, Podium or similar) for logging follow-ups and handoffs.
- Available full-time Mon–Fri roughly 8:00 AM – 5:00 PM US Eastern for inbound + outbound closer / A/R work.
Resume Submission Guidelines:
Paste your complete English resume into the Sagan application form, with at least 1,000 characters. PDF upload is optional. Native board applications may require a board account and resume upload.
How to Apply:
Complete the linked role application and highlight the experience listed above. Use the same email if you have applied to Sagan previously.