In this role, you'll have the responsibility for key accounts from day one, a steep learning curve and an exciting growth path toward team leadership.
What You'll Do
- Manage 20+ concurrently ongoing high-paced creative projects—from strategy to concept to production— collaborating with numerous customers and creatives, including scoping, budgeting, planning, coordination, and execution
- Understand, discuss, and clarify customers’ objectives and needs and turn them into creative recommendations and concise, creative briefs, present output and discuss feedback
- Build and empower high-performing accounts teams collaborating seamlessly with the Creative team to deliver impactful solutions to our customers
- Partner with our customers to support them in finding the best way to leverage our creative teams' capabilities to achieve their business objectives
- Identify upgrade, expansion opportunities, and churn risk, and take measures to ensure retention
- Work hand-in-hand with customers to uncover opportunities to leverage AI
- Motivate the creative team to deliver a 10/10 customer experience on every single project
- Continuously learn, develop, and grow yourself and others
What You'll Need To Succeed
- 3+ years of experience as a Project/Account/Campaign manager or Creative producer within a brand or advertising function
- Proven experience in managing multiple accounts simultaneously
- Excellent understanding of creative communication and how creative content can drive business outcomes
- Understanding of creative craft with a solid ability to scope, budget, and manage strict timelines and milestones
- Experience with project management & collaboration software (e.g., Slack, Notion, Asana, Trello).
- High-level understanding of Digital advertising and social media platforms or Branding and communications
- Familiarity with the Adobe Suite (Ps, Ai, Ae, Id) and Figma
- Interest in AI and some knowledge of the leading creative AI tools (especially Midjourney and ChatGPT)
- An organized, customer-centric, and detail-oriented approach with an account management mindset
- Excellent verbal and written English skills with the ability to present ideas and coordinate work in large international groups
- Autonomy, decisiveness, and accountability
Why Join Us
- A global community of talented people working from more than 60 different countries
- Flexible working hours and fully remote setup. We've been remote from day one. No weird office legacy
- A high-pace, high-energy, and high-performance environment
- Trusting, ego-free and truth-seeking team members
- Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one
- A career path towards increased responsibility, mentorship and leadership. We grow, you grow
- Join us at the right time: impact the product as you would do in a startup with the resources of a profitable scaleup
- See something you want to improve? Awesome. We’re a flexible and collaborative team that is always learning and growing
- Disrupting a massive global industry with a huge market opportunity
