Job Title:
Client Account Coordinators — Software, E-commerce and Agency Experience — Remote
Location:
Remote — worldwide. Candidates in Paraguay are particularly encouraged to apply.
Salary Range:
USD 1,500–2,000 per month across separate tracks. See each track below; these are indicative ranges, with final terms confirmed for the client opportunity.
Work Schedule:
US business hours.
Contractor Note:
INDEPENDENT CONTRACTOR OPPORTUNITIES
Company Overview:
Sagan connects international talent with US-based businesses. We work with professionals across Latin America, the Philippines and other global markets.
About the Role:
We are matching experienced professionals with current and future US client opportunities. This is a focused set of separate tracks, not one person doing every job. Applying does not guarantee an immediate vacancy, interview or placement.
Position Overview:
Choose the industry you have supported in a customer success or account coordination role. Make your actual experience clear in your resume.
Key Responsibilities — Choose One Track:
Customer Success and Account Coordinator — Software and IT Services (USD 1,500–2,000 per month):
Own client follow-up, resolve escalations, coordinate service changes and keep customer records and communication organized.
Customer Success and Account Coordinator — E-commerce (USD 1,500–2,000 per month):
Own client follow-up, resolve escalations, coordinate service changes and keep customer records and communication organized.
Customer Success and Account Coordinator — Marketing and Advertising Agencies (USD 1,500–2,000 per month):
Own client follow-up, resolve escalations, coordinate service changes and keep customer records and communication organized.
Qualifications:
At least two years of relevant professional experience, clear written and spoken English, and availability for US business hours. Track-specific requirements:
- Customer Success and Account Coordinator / Software and IT Services: 2+ years of relevant professional experience. Customer success or account coordination, retention-focused communication and CRM tools. Clear written and spoken English and availability for US business hours.
- Customer Success and Account Coordinator / E-commerce: 2+ years of relevant professional experience. Customer success or account coordination, retention-focused communication and CRM tools. Clear written and spoken English and availability for US business hours.
- Customer Success and Account Coordinator / Marketing and Advertising Agencies: 2+ years of relevant professional experience. Customer success or account coordination, retention-focused communication and CRM tools. Clear written and spoken English and availability for US business hours.
Nice-to-Haves:
Experience supporting US-based clients in the industry shown for your chosen track. Related industry experience will be reviewed individually.
Resume Submission Guidelines:
Submit your resume in English as a text-based PDF. Show the responsibilities you personally owned, your industry experience and the tools you used. If you have already applied to Sagan, use the same email.
How to Apply:
Use the Apply link and choose your strongest track. Complete the matching existing Sagan application form. You do not need to perform all the roles listed, and the tracks do not represent one combined job. Please avoid submitting the same resume repeatedly.