Job Title: UGC Program Manager Contractor Fee: $2,700

$3,000/month (USD) Work Arrangement: Remote Engagement Type:

Independent Contractor Commitment: Full-time (Approx. 40
hours/week) Company Overview: Tidal is a Direct Placement Agency
that helps job seekers find job opportunities for real growth. We
work with stable, responsible businesses that are experienced in
remote hiring and are excited to welcome international team
members. Tidal is owned and operated by consumer brand owners and
operators. We have experience in offshore team-building and aim to
help businesses leverage global talent. About This Role: We are
hiring a UGC Program Manager to manage creator seeding and UGC
programs across a small portfolio of consumer brands. You will own
the program end-to-end—from creator sourcing and outreach through
product seeding, deliverables, asset organization, client
communication, and reporting. You will manage multiple client
projects simultaneously while working closely with video editors to
maintain a consistent pipeline of high-quality, publishable
creative assets. Key Responsibilities: Own creator seeding and UGC
programs end-to-end, including creator sourcing, evaluation,
outreach, product seeding, briefs, timelines, usage rights,
follow-ups, and final content delivery. Build and maintain a
consistent pipeline of UGC creators, influencers, affiliates, and
micro-creators aligned with each brand’s audience, creative needs,
and campaign priorities. Manage creator relationships and maintain
organized tracking of outreach, shipments, deliverables, content
status, and opportunities for repeat collaboration. Review incoming
creator content for quality, completeness, and brand alignment,
then coordinate with video editors to turn raw content into
organized, publishable creative assets. Serve as the day-to-day
client-facing program owner for approximately 2–3 brands, providing
clear updates on progress, deliverables, blockers, reporting, and
next steps. Work with internal creative and marketing teams to
understand content needs, launches, and campaign priorities and
translate them into actionable creator briefs and sourcing plans.
Track creator activity, response rates, content delivery, asset
volume, and relevant program metrics while identifying gaps and
proactively keeping the creative pipeline full. Build scalable
workflows, trackers, templates, reporting, and documentation that
allow multiple creator programs to run efficiently with minimal
oversight. Software/Platforms/Tools: Creator and influencer
management platforms such as GRIN, Aspire, Modash, CreatorIQ, or
similar Shopify Meta Ads Library and social media platforms
Affiliate platforms such as Trybe, Superfiliate, Impact,
ShareASale, Refersion, or similar Google Sheets and Google Docs
Slack, Trello, Notion, Asana, or similar project management tools
Canva or Figma Claude, ChatGPT, or similar AI tools Qualifications:
At least 3 years of experience in UGC, influencer marketing,
creator partnerships, affiliate programs, product seeding, or a
similar role, preferably within eCommerce, DTC, consumer, beauty,
wellness, fashion, lifestyle, or CPG brands. Proven experience
managing creator programs from sourcing and outreach through
seeding, content delivery, reporting, and ongoing relationship
management. Strong understanding of product gifting, creator
briefs, deliverables, usage rights, paid collaborations, affiliate
partnerships, and creator program workflows. Experience managing
multiple brands, client accounts, or creator programs
simultaneously while maintaining strong organization and attention
to detail. Strong judgment in identifying creators who fit a
brand’s audience, creative direction, content needs, and commercial
objectives. Strong written and verbal English communication skills
with the confidence to communicate directly with clients, creators,
and external partners. Comfortable coordinating with creative teams
or video editors and understanding what makes UGC usable across
paid ads, organic social, landing pages, email, and other marketing
channels. Highly organized, proactive, client-facing, and
comfortable independently owning programs in a lean remote
environment. Shift Schedule : Monday to Friday, with approximately
4–5 hours of daily overlap with US business hours to support client
meetings, creator communication, internal coordination, and program
execution. The remaining working hours may be completed
asynchronously. Exact working hours will be agreed upon directly
between the contractor and Tidal. Additional Requirement: This is
an exclusive full-time contractor role. The selected contractor
must not maintain concurrent full-time client engagements during
the contract and should be comfortable managing approximately 2–3
brands at a time as the program grows.