Job Title: Appointment Setter — Home Services — Remote Talent Pool
Location: Remote — worldwide; candidates in Latin America and the Caribbean are encouraged to apply.
Salary Range: USD 1,800–2,300 per month. This is indicative compensation for opportunities in this talent pool; the specific match and experience determine the final offer.
Work Schedule: US business hours; exact hours are confirmed for each opportunity.
Contractor Note: Independent contractor opportunities.
Company Overview:
Sagan connects international talent with US-based businesses. We work with professionals across Latin America, the Philippines and other global markets.
About This Talent Pool:
We are inviting applications for current and future opportunities. This posting builds a specialist talent pool and does not guarantee an immediate vacancy, interview or placement.
Position Overview:
Convert home-service inquiries and follow-up calls into accurately booked appointments. We are building a pool for confident phone professionals who can keep the booking calendar moving and give dispatch teams clear customer information.
Key Responsibilities:
– Handle inbound inquiries and outbound follow-up calls.
– Use established scripts and service information to book appointments accurately.
– Capture complete customer notes and job details for dispatchers.
– Follow up with customers to improve booking opportunities and fill schedule openings.
– Track booking activity and route specialist questions to the right team.
Qualifications:
– 2+ years of relevant professional appointment-setting, inbound-sales or phone-based customer experience.
– Confidence making outbound calls and working toward booking goals.
– Clear spoken and written English for US homeowner conversations.
– Reliable follow-through and accuracy when using scripts, CRMs and scheduling systems.
– Availability to work US business hours as an independent contractor.
Nice-to-Haves:
– Home-services experience in plumbing, HVAC, restoration or similar services.
– Hands-on ServiceTitan experience.
– Prior high-volume booking or call-center work.
Resume Submission Guidelines:
Please submit your resume in English as a text-based PDF. Describe your experience in home-services appointment setting, the responsibilities you personally handled and the tools you used. If you have applied to Sagan before, use the same email and upload your latest resume.
Apply:
Complete the Sagan application form linked with this posting.