About New Car Superstore
New Car Superstore is a US-based online auto broker. We help customers buy or lease a brand-new car at a payment we have already negotiated, 100% online, delivered to their door - no dealership visit, no haggling. We are hiring directly for this role: no agency and no intermediary, you would work with our team.
The Role
You are the first voice our customers hear. You will work inbound and outbound leads by phone, text and email, qualify them, and book appointments for our sales team. This is a real conversation, not a script - our customers are making a major purchase and expect to speak with a real person.
What You Will Do
Call, text and email new and existing leads
Qualify budget, timeline and vehicle preference
Book and confirm appointments for the sales team
Follow up consistently on leads that do not close on first contact
Keep notes and lead records accurate and up to date
What We Are Looking For
Fluent, clear, confident English - you will be speaking with US customers all day
Full-time availability, 10:00 AM to 7:00 PM Pacific Time
Your own computer with fast, reliable internet
A quality headset with a noise-cancelling microphone
A quiet, dedicated home workspace
Comfortable spending the day on the phone and handling a high volume of calls
Experience in appointment setting, inside sales, or customer service is preferred
Automotive experience is a plus, but not required
Compensation
Hourly base pay plus commission, paid every month. This is a long-term, full-time position with real room to grow your earnings as you get good at it.
How to Apply
Send your resume in English along with a short voice note or video introducing yourself, so we can hear your spoken English.