RESPONSIBILITIES

What can you expect?

• Reviewing fan activity on official US TV network social accounts, including Facebook, Instagram, Twitter, TikTok and more 
• Recommending any actions needed on user’s comments and messages, in accordance with our client’s moderation guidelines 
• Fully immersing yourself in all aspects of each TV show, e.g. show announcements, social accounts, fan culture 
• Analysing fan sentiment for client reports 
• Moderating fan-written movie reviews on a high traffic app 
• Providing email support to users of a high traffic app 
• Monitoring and replying to app store reviews for a high traffic app 
• Reviewing entries to various sweepstake competitions

QUALIFICATIONS

What's important to us: 

• High level of attention to detail
• Experience using various social media platforms
• Excellent understanding of grammar, punctuation and written English in general
• Resilience when faced with negativity online
• Experience with content management systems
• Strong work-ethic and self-motivation
• Ability to work well within a team and balance a shared task load
• A friendly and enthusiastic demeanour
• A love of TV shows