SPANISH/ ENGLISH BILINGUAL VIRTUAL ASSISTANT
Spanish / English bilingual.
Excellent English writing and vocal skills, good punctuation, grammar, and spelling skills
It is essential to have complete command of English and Spanish spoken and written, if you do not meet this requirement, please DO NOT apply.
Daily Job Tasks:
* Process customer inquiries via phone, chat, or email
* Present potential tenants with housing opportunities via phone or email
* Answer all email correspondence to potential tenants and current tenants
* Keep smartsheet up-to-date with all property information
*Answer tenant maintenance calls and direct them to the correct landlord
*Send check-in and check-out instructions to existing tenants by email
*Send vacate notice and extension reminders to tenants 30 days prior to expiration of the lease agreement
*Send Paypal reservation deposit invoices or/and rental invoice to tenants
*Assist tenants through the reservation process (application, rental lease agreement, instructions)
*Organize files and keep all digital files up-to-date
*Set up showings, organize calendar, and set up reminders
*Complete marketing and internet research (Business & Personal)
*Online Marketing: Email marketing, Posting Ads
*Some basic accounting functifunctions, uploading receipts and assisting with expense reports
*Website & Social Media Updates
Knowledge in tools:
Office, Excel, Word, Outlook
Gmail, Google Voice, Google Drive, Google Docs, Google Spreadsheet, Skype, Trello, Whatsapp, PayPal
Quiet working environment (no noise from background)
Preferred quality headset with microphone for calls.
Must have a computer that runs Windows 7
Computer with fast processor
Internet hired at home, with speed above 5 mbps
Superb communication skills and willingness to ask for additional guidance and direction.
Warm personality/Self motivated / Proactive/ Dedicated/Devoted to learning
Attention to detail and problem-solving skills
Ability to multitask and prioritize daily workload
Communication and negotiation skills
Customer Service experience
Excellent working environment.
We are looking for long-term work relationships
Excellent employee training programs
Great promotional opportunities.
Part time position (20 hours a week)
Base salary of USD $150 per month.
+ 25% quarterly increase based on your job performance up to a maximum of $300 dollars per month.
+ Bonus Based on reservations ($20 per reservation)
Part time hours: 10:00am to 2:00pm (Monday to Friday)
2 days off (weekly on weekends)
If you meet these requirements apply now with your work schedule preference (please see above) and we will contact you to schedule your video online interview. Please send a voice recording that says the following:
“Hi my name is (your name) I'm calling about your property 124 Main Street and was wondering if you’re looking to sell?
Sounds good !Do you have a few moments to get some more information about your property?
I have an investor very interested in buying, but I would need to know more details to send to him.
How many rooms does the property have?
How many bathrooms?
Great! Thank you so much for you help!
I will be in touch shortly! Have a nice day!”