RESPONSIBILITIES AND DUTIES:

Key responsibilities and duties include, but are not limited to the following:

• On-boarding Support – Ensure Members have the best possible Day 1 experience by making sure all folders, files, and systems are prepared for new Members, and meticulously manage and QA delivery of all on-boarding materials for new Members
• Member Growth Planning and Execution – Provide project management expertise to execute personalized Growth plans, ensuring successful outcomes for each assigned Member.
• Coordinate and manage execution of daily content engagement for Members – Oversee and implement daily content strategies to drive consistent engagement and growth for all Members.
• Updating Member Dashboards (daily) - content statuses, performance metrics, and other key details that Members should have real-time access to need to be updated daily
• Provide Engagement Support (daily) for Members – you will respond to comments on behalf of our Members to maximize content engagement and amplification
• Content Development Support – support Creative team alignment between Creative Leads and Graphic Designers (i.e. maximizing value to Members with graphical elements)

Member Communications and Coordination:

• Member Content Review Emails – our Writers and Editors are constantly producing Member content, and you will be the primary contact for sharing any updates and reminders with Members on new and outstanding content
• Member Weekly and Monthly Update Reports – we provide our Members with weekly and monthly reports, and the MOA/CSA will be responsible for facilitating
• Coordinate Member Calls – you will be responsible for coordinating kickoff, go-live, content development, and monthly check-in calls with Members

REQUIREMENTS:

• 2-3 years experience working at a Marketing or Advertising Agency in an Account Coordination, Client Success, or other similar roles
• Client-service experience working in an agency environment preferred
• Brand strategy knowledge and experience preferred
• Effective communication skills (verbal and written), and comfortable asking questions
• Ability to thrive in a fast-paced environment on a diverse range of projects
• Ability to learn quickly and be a team player
• Skilled in producing quick output without compromising quality
• Experience managing social media strategy for professionals.

POSITION DETAILS:

Education Background: A college education is not required

Compensation: We are committed to offering a competitive market-based salary commensurate with experience

Hours: The typical work schedule is 9am - 5pm EST, Monday - Friday, with some schedule flexibility. In general, coverage during business hours is required.

Location: This position is fully remote

HOW TO APPLY:

• Application Submission: Email us at marlen@altostudios.com to initiate your application process. Skip the traditional cover letter – we value authenticity. Instead, please provide us with a concise email containing a few paragraphs explaining why you believe you are a suitable candidate for the position.
• Share Your Story: Kindly attach your up-to-date resume to the email.
• Proposed Full-Time Monthly Rate: In your application email, please propose your desired full-time monthly rate in USD$. This information will aid us in understanding your compensation expectations.
• Email-Only Applications: At Alto Studios, we prioritize direct connections. Therefore, we kindly request that you submit your application exclusively via email. Regrettably, applications received through LinkedIn will not be considered.