Director of Operations

WeRemoto

Full Time
🏢 Administrativo
Travel
Operations
Remoto 🌎
Jul 7
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WeRemoto is hiring for one of our premier travel partner companies. The company is a premier travel management company specializing in exclusive trips for high-profile clients, and they are seeking a full-time Director of Operations. They are seeking a strategic-minded Director of Operations to join their team.


As the Director of Operations, you will be responsible for overseeing a team of Program Managers who plan and execute our trips. Your primary focus will be managing the operational aspects of the business, ensuring efficient processes, and reporting to the CEO and COO on the status of each trip.


The company plans some of the most exciting, rewarding and fun trips that people ever to get to go on in their life and you can be a part of helping to create the magic that people experience while going on the trip of their dreams!


Responsibilities

  • Oversee the planning and execution of trips by Program Managers, including negotiations with vendors and suppliers like hotels, tour guides, etc.
  • Oversee the operational aspects of the business, ensuring seamless coordination and execution of all trips.
  • Collaborate closely with the CEO and COO to align operational goals with the company's overall vision and objectives.
  • Develop and implement operational strategies to enhance efficiency, productivity, and customer satisfaction.
  • Track and analyze key performance indicators (KPIs) to assess the success of operational initiatives and make data-driven decisions.
  • Monitor the progress and timelines of each trip, ensuring adherence to schedules and budgets.
  • Serve as a point of contact for high-profile clients, addressing any operational concerns or requests.
  • Ensure effective communication and collaboration among team members, fostering a positive and productive work environment.
  • Lead and advise the Program Managers, providing guidance and support to help them achieve their goals and deliver exceptional experiences.
  • Regularly report to the CEO and COO on the status of each trip, highlighting achievements, challenges, and areas for improvement.


Requirements

  • Minimum of 5 years of operational experience, with at least 1-2 years in the travel or event planning industry.
  • Level of English: Advanced.
  • Desire for a long-term career opportunity and ability to commit for the long-term.
  • Proven experience as an operator or integrator, managing complex projects or programs.
  • Strong expertise in managing spreadsheets and data analysis to track trip information and operational metrics.
  • Excellent organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
  • Experience managing people and leading teams, with a focus on coaching, mentoring, and performance management.
  • Exceptional communication and interpersonal skills, with the ability to effectively collaborate with internal teams and high-profile clients.
  • Strategic mindset with the ability to identify areas for improvement and implement operational enhancements.
  • Strong problem-solving skills and the ability to make sound decisions under pressure.
  • Proficiency in project management tools and software.
  • Strong, reliable internet connection.
  • This position is full-time and requires flexibility to travel and flexibility of schedule based on the needs of our clients.
  • Preferred to travel for 1-2 trips per year.


Preferred

  • Bachelor's degree in business administration, operations management, or a related field.
  • Previous experience in a leadership role within the travel industry.
  • Knowledge of travel regulations and compliance requirements.
  • Understanding of financial management principles and budgeting.
  • Certification in project management or operations management.


Location: Aside from the occasional travel for a specific trip, this position is 100% remote.


Compensation: Negotiable depending on experience. Advancement opportunities are available over the long-term with the company.


Are you ready to steer the course of an industry-leading travel company? We would be thrilled to receive your application! We eagerly await the opportunity to collaborate with a professional who shares our passion for curating unique, unforgettable experiences. Don't wait—apply today!

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