💼 About The Role

We are looking to expand our support team and hiring Customer Support Representatives who love to delight our landline users. An advanced command of the English language is required for this role.

🚀 You will...

• Track customer concerns, identifying trends, and driving calls
• Work Cross-Functionally to remove customer obstacles
• Ensure every customer has an extraordinary experience
• Understand why customers wish to cancel and working on solutions to keep customers satisfied
• Listen for opportunities to Upsell our customers on additional products and services that will save them money and solve their issues

🏆 You are...

• Calm Under Pressure, excellent at establishing rapport, and comfortable chatting with a variety of people
• Kind to your core
• Able to Adapt quickly to change
• Excellent in both Verbal and Written English Communication skills
• A Skilled Multitasker and Organizational by nature
• Experience with Zendesk, Hubspot or similar technology

💰Compensation:

We are hiring globally and paying $6/hour as a base salary with additional commission potential

📆 Shifts:

Our shifts are US timezone based, we are open every day from 9 am EST to 9 pm EST, you can expect to work on weekends on a rotating basis