Customer Relationship Management Specialist

Octotasker

Full Time
📈 Marketing
Social Media
Google
CRM
Campagins
Digital Marketing
Meta Business Suite
Canva
Adobe Pro.
Colombia 📍
Remoto 🌎
Sep 3
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📈 Marketing
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Key Responsibilities:

  • CRM Implementation & Management:Implement and manage GoHighLevel (GHL) CRM systems for clients.
  • Handle all technical aspects including Google Ads setup, integrations, DNS settings, and other standard GHL configurations.
  • Provide ongoing support and training to clients on CRM usage and best practices.
  • Digital Marketing Campaigns:Develop and manage digital marketing campaigns across Google and social media platforms.
  • Create, execute, and monitor ad campaigns, ensuring alignment with client goals.
  • Generate monthly reports on campaign performance and analytics.
  • Client Communication & Support:Serve as the primary point of contact for client inquiries related to CRM and digital marketing.
  • Manage client inboxes, resolve issues promptly, and provide exceptional customer service.
  • Collaborate with clients to understand their unique needs and tailor solutions accordingly.
  • Design & Content Management:Utilize design platforms like Canva or Adobe Pro to create visual content for campaigns.
  • Manage organic posting and content updates across social media platforms.
  • Stay updated on viral trends and implement them in campaigns to boost engagement.
  • Growth & Sales Development: Support business development efforts by identifying opportunities for client acquisition.
  • Participate in sales meetings and contribute to the growth of the client base.
  • Explore potential commission structures for successful client onboarding and campaign management.

Qualifications:

  • Proven experience with GoHighLevel (GHL) or similar CRM systems.
  • Strong technical skills in Google Ads, Meta Business Suite, and other digital marketing tools.
  • Experience in managing digital marketing campaigns and client onboarding processes.
  • Proficiency in design software such as Canva or Adobe Pro.
  • Excellent communication skills and the ability to work independently.
  • A proactive approach to problem-solving and client management.

Additional Information:.

  • The ideal candidate should be comfortable working in a fast-paced environment and managing multiple clients simultaneously.
  • Opportunities for growth include involvement in sales meetings and potential commission-based structures for client acquisition.


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