Community & Content Manager

Solo Female Travelers

Full Time
✍️ Redacción / Contenido
social media
WordPress
photoshop
SEO
Remoto 🌎
Jul 1

Solo Female Travelers is looking for a passionate female traveler who wants to join a fast growing, female-powered and female focused travel business and online community, to become part of our remote team.


We are offering one lucky candidate a full time remote position as a Community Manager in a fast-paced and dynamic environment where she can learn the ropes of an online start up in the digital, content and travel world, while contributing to the growth of the business.


THE IDEAL CANDIDATE


The ideal candidate has top-notch organizational skills, a passion for the travel industry and the world, a love for community and in-depth experience in content creation and social media.

In particular, she should be:

  • Passionate about female empowerment.
  • team player and interested in the team’s success beyond her own.
  • Female, as the community is only open to womxn*.
  • fast learner, resourceful and auto-didactic, she can find answers to most basic questions on her own and loves to learn about everything and anything. Curiosity is key.
  • Hands-on, practical and ready to roll-up sleeves and help on a range of tasks as required by a fast-changing business.
  • Flexible to change priorities based on business needs and able to cope with uncertainty.
  • Able to work independently without constant supervision or a physical team around.
  • Creative, able to think outside the box and come up with ideas.
  • Well-organised, with attention to detail but capable of knowing the 20% to leave out.
  • Well-traveled or with a deep love for traveling and discovering the world.
  • Passion for social media and experienced Facebook and Instagram user. Experience managing online communities is a plus.
  • Based in Africa, Europe or the Americas and able to commit to work during regular hours Monday to Friday. Due to geographical coverage, we are unable to consider candidates based in the Asia Pacific region.
  • Excellent written communication skills in English. Able to distill and structure information into a written piece for online consumption.
  • Formal education is not required but we will value those with degrees in journalism, marketing, social media, digital marketing, graphic design, videography, photography, English or writing.
  • Knowledge of WordPress, video or photo editing, SEO or digital marketing are a plus.


THE JOB


The successful candidate will spend half of her time managing our online communities (Facebook Groups) on Facebook and other associated social media networks, and the other half on various tasks related to content creation, website management, client relationship building and customer service.


Your Day to Day

  • Community management on Facebook: You will moderate a fast paced and highly engaged 100,000 member Facebook Group. You will vet new members, approve posts, moderate the discussions, uphold the community rules, and respond to member questions (experience as a Solo Female Traveler in this regard is preferred).
  • Social media scheduling: Schedule new posts on Facebook and Instagram in line with our brand identity.
  • Customer management: Respond to guest questions and queries over email, provide details of our tours, and go the extra mile with customer service. Manage invoicing and payment deadlines for our products and tour portfolio.
  • Content creation: Write new content pieces for the website on topics related to solo female travel. Optimise articles for SEO and upload them to the WordPress site. Keep the content updated.
  • Media relations: Write guests posts and interview responses to journalist queries, reach out to the press, contribute pieces for other websites, expand the reach and awareness of Solo Female Travelers with the press and across the world.


WHAT WE OFFER


  • Advanced training of key tools: WordPress, Canva, Facebook Groups and Pages, and collaboration tools such as Slack, MailerLite and G Suite.
  • Learn how to set up, grow and manage a large online community.
  • No-holds-barred approach to sharing everything we have learned after 12+ cumulative years as online entrepreneurs and 20+ in the corporate world.
  • In-depth understanding of Search Engine Optimisation (SEO) and how to use it to drive traffic, conversions and sales.
  • Experience creating engaging content which captivates an audience and sells.
  • Flexibility to live wherever you want as long as the working hours can be respected. This is a remote position.
  • Opportunities to travel by joining our small group trips. We offer trips for women to 10 countries, and occasional opportunities for travel will be offered from time to time.
  • Being a part of a fast-paced organization in its early stages of growth.
  • 4 weeks of paid leave per year.


What this opportunity is not

  • A short-term in between jobs way to stay occupied. We are looking for a full time team member with a long term commitment to joining a fast-growing company.
  • A way to travel the world. While the job may offer opportunities to travel and join some of our tours, these are not vacations but job assignments. This opportunity will become available after a candidate has established a long-term committment to the position, and proven to be an asset to the team.
  • An office job. This role is remote and management and supervision will happen via video call for the foreseeable future.


THE COMPANY


Led by Mar Pages and Meg Jerrard, Solo Female Travelers is an online platform and community for solo female travelers around the world to find tips, tricks and advice to travel safer, better and longer.


Our Facebook group is the core of the community and this website is the repository where we share resources on solo female travel. We also offer online courses and small group trips for women to come on their own. You can read more about us here and about our values here.

Your day-to-day job will be carried out alongside the founders, Mar and Meg, as well as Video and Content Manager Cal, and freelancers on occasion. We are a fully distributed company working from Tasmania, Singapore and Seoul and use a variety of tools to stay connected and efficient.


BEFORE APPLYING


Please familiarise yourself with the work that we do:

  • Read the resources available on this website so you know the type of content we produce.
  • Check out our Facebook group and join.
  • Look at our Facebook page.


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