Key Responsibilities

• Collaborate with clients to understand their business goals and craft customized digital marketing strategies.
• Familiarize yourself with the company's additional services and suggest relevant add-ons to enhance clients' campaigns.
• Ensure the timely and accurate onboarding of new clients by gathering requirements, tracking campaign progress, and overseeing quality assurance.
• Monitor and optimize digital marketing campaigns, ensuring top-tier performance and delivery.
• Provide campaign performance reports, analyzing data, trends, and client feedback.
• Serve as a liaison between clients and internal teams, ensuring smooth communication and delivery of client requests.
• Maintain relationships with vendors, ensuring consistent product quality and timely updates on client account changes.
• Continuously seek ways to improve client success, suggesting additional services and products when beneficial.
• Train clients in various aspects of lead management to help them grow and manage their businesses effectively.

Skills And Requirements

• Experience in account management within a digital marketing or advertising agency.
• Strong organizational and multitasking skills, with the ability to prioritize work efficiently.
• Excellent communication and relationship-building skills in English.
• Analytical mindset with the ability to solve problems and think critically.
• Proficient in Microsoft Office Suite.
• Experience in analyzing data, identifying trends, and adjusting campaigns accordingly.
• Bachelor’s Degree in Marketing, Business, or a related field.

Bonus Skills

• Experience with Google AdWords, Microsoft AdCenter/Bing Ads, or any other PPC system.
• Experience managing Facebook Ad campaigns.
• Experience with social media campaigns on platforms such as Instagram, Twitter, YouTube, and LinkedIn.