Marketing y más. Enfocados en Latinoamérica.
OFERTAS DE TRABAJO SEMANALMENTE
Hello! Our growing Public Relations & Communications agency is seeking a talented analyst to support our team.
Joining Intelligent Relations means:
What We’re Looking For:
We’ll be even happier to see that you:
Let us guide you through your main responsibilities:
Perks & benefits:
Expected work is 10-20 hours per week. Please Note: This is a part-time 'contractor' position, and all hires are responsible for their own tax or benefit obligations.
A Little About Us
We're on a mission to unlock global talent by making cross border hiring easy. We want to spread great employment rights and benefits and help make them the norm for remote workers across the world.
We are a new 100% distributed startup building out our product offering in 2021. We have recently raised our latest funding and we're putting together an excellent team to support our growing customer base. We're a global company with team members in the UK, India, Germany, the USA, Finland, Latvia, Lebanon, Mexico and more!
Hiring and employing people internationally is complicated – with interacting legal, financial, operations, and HR processes. We'd like to find people who think this is as interesting a challenge as we do.
We're an inclusive and diverse workplace, and welcome applicants from marginalized groups – the world over.
The Role 👩💻
Location: Anywhere in the world within timezone GMT +/-8h or PDT +/-8h.
Oyster is growing fast, and we are looking for Customer Support Specialists to help us deliver a fantastic support experience to our growing number of customers. You will be part of the frontline team of our business and someone who our customers interact with day to day.
You will be working in our Customer Success Team who are responsible for the overall customer operations of Oyster and working with our fabulous Customer Success Lead, Karita Kasurinen.
What you'll be doing...
What's it like to work at Oyster ❤️
Check out our public notion and see for yourself: Welcome to Oyster!
Here are some pages you might be interested in:
Mission, Vision, Values at Oyster
Why Oyster is a Distributed Company
How We Work Together at Oyster
What we're looking for 📜
Essential skillsets & experience:
Skillsets that are less important (but are a bonus)
You'll also need...
Benefits & Compensation 💸
Salary & Benefits:
Buscamos un profesional que cuenten con experiencia de al menos 2 años en funciones de servicio al cliente o inteligencia comercial, idealmente en empresas de servicios o B2B (preferentemente). Será considerado un plus haber trabajado como soporte para grandes clientes. La persona ideal para esta posición es ordenada, prolija y ágil en la gestión operativa diaria.
Sus principales responsabilidades serán:
Requisitos para la posición:
Contrato a Plazo Fijo: 6 meses
Horario cortado: lunes a viernes de 9 a 12hs. y 17 a 20hs. (trabajo remoto)
Si estás interesado por favor enviá tu CV actualizado, indicando Remuneración pretendida (Bruto) a firstname.lastname@example.org
¡Hola gente de Latam! 👋 👋
¡Estamos buscando a un apasionado de el talento humano y el emprendimiento! 👇 👇
*PRÁCTICA UNIVERSITARIA PAGA*
En Soy Startup Latam estamos en camino a impactar la vida de 1 millón de latinoamericanos a través del poder de los insights, la inspiración y la educación.
Por eso, hemos creado una plataforma de educación que permite a los usuarios acceder a contenido especializado en emprendimiento y tecnología, que les permite tomar el control de su aprendizaje para avanzar en su camino de emprendimiento y carrera en startups de alto impacto.
Actualmente operamos en Colombia y México, pero estamos creando productos que nos permitirán impactar la vida de emprendedores en todo LATAM muy pronto.
En tan sólo 5 meses hemos crecido nuestra comunidad a +20,000 personas y creciendo mes a mes.
En Soy Startup Latam buscamos un apasionado por el talento humano para unirse a nuestro equipo de HR y que nos ayude a encontrar y desarrollar talento apasionado y con propósito.
Este emprendedor será responsable del ciclo completo del reclutamiento, desde la búsqueda de talento y la atracción de candidatos hasta la realización de entrevistas y la contratación de empleados.
En última instancia, este tech recruiter nos ayudará a encontrar y desarrollar el talento que nos permitirá impactar la vida de 1 millón de emprendedores latinoamericanos, la próxima generación del cambio.
¿Qué se necesita para tener éxito en el rol de tech recruiter?
Para tener éxito como tech recruiter en Soy Startup Latam, debe poseer excelentes habilidades de comunicación y relacionamiento, mantener los valores fundamentales de nuestra empresa y, sobre todo, AMAR APASIONADAMENTE el mundo del emprendimiento y las startups.
Responsabilidades del tech recruiter:
Requisitos del tech recruiter:
Somos una empresa nativa en trabajo remoto y personas de todo el continente pueden trabajar con nosotros. El rol requiere fluidez avanzada en inglés y español.
En Soy Startup Latam estamos orgullosos de ser agentes de cambio. Impulsamos la diversidad y estamos comprometidos a crear un entorno inclusivo para todos los empleados, independientemente de su origen, género, religión, orientación, edad o capacidad.
¡Ven a ayudarnos a impactar a 1 millón de emprendedores en Latam!
Si llegaste hasta acá, eres de los nuestros.
En Pacífico Seguros seguimos creciendo y estamos en búsqueda de nuevos talentos profesionales a nivel nacional para nuestra área de Asesores Digitales de Seguros.
Trabajo remoto al 100%
Si estas interesado enviame tu Cv a: #trabajoremoto email@example.com
Join a leading fintech company that's democratizing finance for all. Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers, removing fees, and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the world class products and company culture we continue to build and have been recognized as:
Robinhood is backed by leading investors that include DST Global, Index Ventures, NEA, Ribbit Capital, Thrive Capital, and Sequoia.
Check out life at Robinhood on The Muse!
The Learning Design & Knowledge Office is responsible for creating and maintaining the design, development and evaluation phases of all learning solutions and on-demand knowledge content solutions. Success in this role is defined as crafting a learning environment in which the needs of multiple learning styles and mandates are supported with maximum learner engagement and knowledge retention. Success is also defined as enabling associates with access to the right content at the right time in support of delivering excellent customer experiences through acquisition/build of the right knowledge base management system.
We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission?we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).
[100% remote] [LatAm] [$1000 - $1500/mo]
Location and Timezone requirements:
About the company:
Talent is everywhere. Opportunities are not. At Remotesome, we are on a mission to help thousands of engineers around the world find their next remote job. We are growing more than 20% month over month and have numerous appraisals of engineers for which we have found life-changing jobs as well as happy companies who couldn’t believe how many great engineers we help them bring on board.
You will work directly with founders to create and make Remotesome a number one choice for engineers who are looking to find their next remote career opportunity. We are a small company with less than 10 people and looking for someone who will help us manage and optimize talent acquisition and recruiting department.
We are looking for a recruiting coordinator to help us scale our processes and helps hundreds of engineers get jobs through Remotesome.
It's a great opportunity because:
Who are we looking for:
You are organized and a great planner. This means you can juggle multiple roles at the same time. We are looking for someone who has exceptional problem-solving, time management, and organizational skills.
When you sharpen your axe, you execute with great attention to detail and consistent delivery.
You are not afraid to tackle anything. You know how to deconstruct problems, work your way backwards or ask for help in order to see how things can get done or get better.
Customer experience is one of the most important pillars at Remotesome. We are looking for someone who shares the same view and knows that providing an outstanding experience to both sides makes the recruiter and everyone else in the company shine.
Few things you will work on:
You will be successful in this position if you:
Nice to have:
We want to be transparent about our application process. Nobody wants to be in the fog and not know at which stage they are.
We want to move fast and we always strive to give feedback and respond to every candidate's application.
1. Test Project (1h)
After the initial application, we will invite you to our home task. As we value your time, we don't want the task to take more than 1 hour to complete. Tasks will be mostly connected with topics and challenges you will be tackling every day. We want to see how you think and approach problems.
2. Interview with your peer (30-45min)
Once your application has passed an internal review, you’ll be invited to your first interview. This is a get-to-know interview where we want to learn more about you and explain more about the opportunity we have.
3. Final interview with CEO (30min)
This is the last step where you get to meet the founder and CEO, Andrej. You will be knowing more about the company and vice-versa.
4. Paid Trial (10h)
Throughout one week, you will work with us for 10h on a few specific tasks. This will give you an insight of the work we do and our team culture as well as help us to see how you work on every day's occasion.
Your trial will last for 3 days and we will compensate you for $200 for the work done.
How to Apply?
MURAL is on a mission to inspire and connect imagination workers globally.
MURAL is a digital workspace for visual collaboration that connects over 75 percent of the Fortune 100. Teams at global enterprises including IBM, USAA, E-Trade, Intuit, SAP, Atlassian, Autodesk, and GitHub embrace visual collaboration to run more productive meetings and workshops. This leads to a more creative, engaging, and fun way of working together, all in a welcoming, simple-to-use online space.
Headquartered in San Francisco, California, MURAL employs over 500 people around the world. In 2020, MURAL raised $118M in a series B round of financing and are working hard to take MURAL to the next level.
As a Customer Support Representative you will respond to customer requests, provide general support and engage with customers to help them achieve their goals.
Your responsibilities will be:
As a successful candidate will be able to convey how exciting and innovative our software is. You will turn our current customer base into MURAL fanatics by showing how easy and fun it is to collaborate in design thinking with MURAL.
We are looking for dedicated individuals who can work independently in a fast-paced startup environment. The ideal candidate will have:
Ideally you have...
What We Offer
In addition to being part of our quest to help people empower their imagination, we offer:
We bring people to our team that care about our mission to inspire and connect creative people globally, and who feel aligned with our values:
Practicing equality through imagination work.
MURAL is committed to creating diverse and inclusive workspaces where people can make a positive impact on the world and share their vision of how they achieve it. We are dedicated to working alongside multiple communities to help build this dream and bring it to life.
En Encora Perú, buscamos al mejor talento para la posición de QA Analyst:
- Indispensable inglés avanzado.
- Indispensable manejo de testing funcional y pruebas de regresión.
- Deseable experiencia en testing mobile.
- Experiencia minima de 1 a 2 años en posicions de QA Engineer o similiares.
Disfruta de nuestros beneficios:
- Ingreso a planilla desde el primer día.
- EPS cubierta al 100%
- Proyectos retadores en USA.
- Línea de Carrera y programas de crecimiento profesional.
- Trabajo 100% remoto.
Interesados postular pueden enviar su CV a firstname.lastname@example.org
TITLE: Junior Project Manager – Industry Training
SCHEDULE: Flexible part-time (10-15h/week)
JOB LEVEL: Entry level
The business management and training company headquartered in Bremen, Germany. We are a success-driven firm that provides management advisory and contracting services customized to help companies from different industries with business management problems. Brainnest runs, leads, and manages complex projects and initiatives. We have begun from scratch when a network of professionals, Ph.D. holders, and highly skilled personnel bring to a business table their practical and academic years of experience to form up a concrete blueprint on which the company has been designed. Since 2020, we offer a combination of expertise, proficiency, and commitment leveraging our deep industry experience, along with using analytical rigor to drive outstanding results for businesses. We proudly provide top-class consulting and training services for a wide range of industries around the world. A well-equipped team, advanced tools, and modern methodologies are some of what we correctly utilize to offer our clients what makes them the best in their fields.
Our team is looking for a Project Management Trainee to join them for Summer 2021. This position is great for an aspiring project management professional looking to work on business-critical projects and gain relevant work experience.
What do we offer?
Who We Are
We are industry veterans and data-scientists using innovative technology to fearlessly reinvent the future of freight. As the ‘nerds of logistics’, we seek intelligence in data to solve deep rooted inefficiencies in the industry. We give shippers, brokers and carriers access to our data connections that link supply and demand and a suite of award-winning solutions to strike the perfect balance of cost and service. We’re creating a more efficient and environmentally responsible way to move more with less.
Where We Are
Loadsmart was founded in New York and is currently headquartered in Chicago, IL. Our teams operate remotely from different parts of the United States as well as in several locations across Latin America.
Who You Are
You believe in game-changing innovation and are excited to reimagine a $700 billion industry. You know how to manage product features from beginning to end. Developers respect the choices you make because it is based upon data, sound research, and creates value. You are skilled at leading cross-functional teams to the successful execution of complex project plans on schedule. You are a decisive, results-driven optimist with a strong sense of urgency. You have the vision to create products that customers love and are willing to roll up your sleeves to make it happen.
We are looking for a Product Manager to join us in obsessing about transformational technology as part of our remote team in Latam. You will work in one of our product squads, building products to support business growth. You will be responsible for supporting partnerships, defining your product's vision, strategy, and roadmap execution, launching those products in the market. You will work closely with sales, business development, operations, design, and engineering.
What You Will Find Here
Because we are an international company, we only accept resumes in English.
At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.
PARA TRABAJOS DE OCR
Contactarse a email@example.com
Airbase is the only comprehensive spend management platform for small and mid-market companies. It combines three products — accounts payable, an advanced corporate card program, and employee expense reimbursements — into one system. Implemented individually, each product has all the core functionality you expect from a best-of-breed solution. Taken together, Airbase provides a consistent and efficient platform experience for all non-payroll spend. The automation of accounting and approval workflows results in visibility and control, a faster close, and real-time reporting.
Innovative companies, like Gusto, Segment, Doximity, Gong, Cameo, and more, trust Airbase. We are a remote-first company and have team members across the globe.
We’re looking for an eLearning specialist with experience in designing and creating software-focused instructional content. This role will report to the Head of Product Marketing and Services, and work closely with the Product Management, Professional Services, Sales Enablement, and other experts. The role is full time and remote, with the flexibility to support meetings with teams in various parts of the world and at least 4 hours per day in PST working hours.
Great interpersonal and communication skills. Self-starter with the ability to succeed in high-growth, fast-paced environments. We are a remote-first company and we recognize you may be in a different timezone. This role needs to work alongside our sales and marketing teams based in PT and ET time zones where we will have periodic or recurring meetings and where flexibility will be required.
(Remote, Full-Time, Anywhere in the World)
(US $60-85K / year - see compensation plan details below)
Small niche companies are becoming increasingly successful in the expanding and highly differentiated marketplace we are in today. At Deep Consulting Solutions, we help these companies grow big while staying effective and delivering the best to their clients by replacing their inefficient business processes with automation.
Do you want to be part of a no-nonsense consultancy that grows successful and effective businesses using business process improvement and customized software that effectively executes business tasks? Our global consulting team is looking for Business Analysts to automate business processes and restructure them for greater efficiency.
What We Do
We find niche and successful small companies who have problems running their complex internal productions as they scale. Our clients include custom manufacturers, installers, concierge medicine providers, financial services providers, and other custom/concierge service companies. Their operational processes require a lot of manual decisions and it is hard to find and train up employees to execute all these business jobs correctly. We help them lower the need to rely on employees by putting in place automation that will either entirely carry out business jobs or will instruct, organize, and monitor the employees in such a way that employees will have to carry out the least decisions, problematic employees will be quickly identified and the business will be able to produce more with fewer employees and with less management effort by the business owner. Our company carries out the entire service in house, whereby we investigate the business, evaluate it, develop new business processes that will optimize the business and then develop and implement software solutions that will execute their automated business tasks within those new processes.
Our company guarantees success of our projects to our clients - meaning that if for any reason they aren't satisfied with the outcome, we will take down what we've built and give them their money back. As a result there is a very high demand for and expectation of quality from all staff. We are only looking for people who can produce high quality deliverables and get things done completely and well.
Work Process and Team Structure
Our company operates on a rigid process and employs a large variety of functional experts in the team. All projects follow a sequence in which our clients' business operation is first thoroughly analyzed and investigated by the Business Analyst who ends up putting together a thorough analysis and and understanding of the business processes used as-is, then evaluates the business model and proposes business model improvements that can be implemented with automation and better process structuring which are then reviewed with Deep Consulting Solutions Owner and then approved upon with the client. The Business Analyst then develops highly detailed theoretical models which will be the modification of all current business processes and models with the agreed upon business improvements and automation implemented into them, that is in effect the target business model that we will be trying to achieve with our project. The target business model is then used to formulate the requirements for a software solution to be put together in order to carry out its business jobs, which is then designed by the software design team, designs are reviewed by the Business Analyst for business model relevance and completeness, and once approved, the software solution is built by our engineering team. Once a software solution is put together and vetted for its quality, it is then assessed by the Business Analyst, and implemented into the business operation - during which, the Business Analyst oversees the implementation and makes sure that the business operation experiences the necessary outcomes out of the project.
In parallel to the above, we also automate relevant accounting processes as part of this process and have dedicated Accounting Procedures & Processes Analysts on our team for that purpose, and the business analyst works closely with them to make sure the accounting processes are an exact fit and match to the business processes implemented. This is incorporated into the above process.
The project teams are kept small in order to make projects easier to organize and to ensure personal responsibility. A project team usually consists of a Business Analyst who is on a project full time, Deep Consulting Solutions Owner who reviews all top level business improvements and keeps an eye on projects quality and execution, other Business Analysts providing peer review, an Accounting Analyst who is usually part-time split between projects, two Software Product Designers who carry out functional design for the software solution and make sure that the solution operates properly and meets the requirements along our tech team which consists of many Software Engineers and Quality Assurance Engineers who usually don't interface with Business Analysts directly but work with the Product Designers who in turn work with the Business Analysts.
What We Will Expect From You
As the Business Analyst, your ultimate deliverable will be the effectively improved state of client's business delivered through Deep Consulting Solutions' method. This will require of you to both thoroughly and rigorously analyze the client business as it is and to develop business process improvements that can be accomplished through automation and business process restructuring and then to ensure proper implementation of such improvements into the clients' business both with our software implementations and with other business changes not directly connected to software. We will expect you to carry out complete and thorough analysis and make correct decisions and deliver most effectively - in short our expectations will be very high. In order to meet such expectations, you will definitely need to exercise the following at all times (the list is not exhaustive but provides the basic listing of what you will need to exercise at all times):
Generally, you will be free to decide how you structure your work, so long as you produce effective results that meet our quality standard and lead to successfully completed projects. You will be held accountable for the outcomes of your actions, and not your activities. Your given level of responsibility will be determined by your performance, which will be assessed after every project that you complete, leading to matching results in your compensation.
We have a tight business to run and our jobs require a certain commitment to results and willingness to accept responsibility for the individual actions on the part of our employees. Therefore, we require all candidates for all positions in our company to:
For this position specifically we will additionally require the following abilities:
The following experience will be very helpful in the job, though is not strictly required:
What We Offer
The organization is consistently and constantly managed for performance and results. High performers are rewarded. Excuses are not accepted and employees who make them are ejected. Long, unnecessary, bloviating meetings do not exist. Direct, quick and clear feedback is given on everybody's work. The owner personally manages the business and there is little to no middle management present. If you prove yourself to be a reliable and effective employee, you will have all the necessary authority, resources, etc. made available to you in order to deliver your results.
Successful projects and results you deliver serve as the basis for financial bonuses. There is a base pay, however, it is expected that team members work beyond the minimal requirements and be rewarded for exceptional results delivered.
You will be responsible for the strategic, long-term decisions instead of just collecting requirements from the client or preparing nonsense reports. Neither would you be having to put up a pleasant show in front of clients - you will be focused purely on generating results.
You can work from anywhere and at a time that best suits your preferences provided that you can deliver results. There isn't a 9-6 or any other hourly schedule in place and there are no time logs made. There also do not exist any time-wasting activities and everybody's time is respected. That being said, the amount of work that you'll need to put in to get results will by all means make this a full time job and require a full time professional commitment from you.
We work with many complex and niche companies and our business improvement approach requires a deep dive and understanding of their industry in detail, which you will develop quickly. Every project will show you real and meaningful results and provide an opportunity to see how your business model improvements perform in real business.
Our organization is dynamic, growing, and quite new. Employees who prove themselves to be responsible, effective, and motivated will have the opportunities to take increasing responsibilities as the company develops.
Our candidate selection process is designed to objectively assess people's ability to deliver. We do not have long and pointless rounds of interviews filled with hypothetical questions and we do not make decisions solely by looking at somebody's resume. Instead, we follow the below sequence:
Compensation Plan Details
Regular Annual Pay of USD 60-85K which consists of:
An exact offer will be given to the successful candidate upon completing the hiring process based on assessed candidate's ability as evaluated. Above ranges given based on assumption of Middle and Senior candidate levels.
Highly effective and result producing performance can merit additional bonuses. Hired staff is regularly evaluated with appropriate adjustments to pay if applicable. Exceptional and proven staff can get higher responsibilities as the company grows potentially including management functions which will be rewarded accordingly.
Answers written directly by Deep Consulting Solutions Company Owner.
Q: Are part-timers accepted?
A: This is a big and intensive job that requires a lot of focus and must be full time. I personally have to invest a lot of my time in the new Business Analysts when they start in training and managing them and am pretty actively involved in Business Analysts' work as reviewer and guide. Due to the lack of focus and lack of time commitment from part time staff which results in little to no effective quality production, it simply isn't worth my time to have a part-timer even if the person works for free. I do not accept part timers. The only scenario in which part time work can occur is if you have a current full time job with a long exit period, then I can have you work part time for up to a month so you can wrap up the old job while learning this job so you could start full time fully ready.
Q: Are juniors accepted?
A: Maybe. I can only accept the junior who has a somewhat feasible understanding of what the job is and can produce at least some parts of Business Analyst's deliverables well - e.g. detail out some parts of business logic, gather information, etc. Junior candidates still need to go through the test assignment process and be evaluated. If hired, Junior Business Analyst will work as an aide for either an Advanced Middle or Senior Business Analyst in the organization and that Analyst will have to agree to hiring the Junior candidate during the hiring process and will need to agree to responsibility over the work delegated. It is expected that a Junior Business Analyst will develop into a level close to that of Middle Business Analyst within several months of taking the job and function independently after one or two projects - with only some review from counterparts.
Raw juniors, juniors with no absolutely knowledge, juniors with absolutely no ability, etc. will not be accepted as I am simply not willing to invest the time in a zero skill person (and endure associated production problems) due to a low probability of success of such hires.
Q: Where are clients based?
A: This varies, however most clients are based in the United States of America. There are some in the United Kingdom and other markets, but US is the primary market.
Q: Does the job involve meeting clients?
A: Yes, and quite a lot of it is required for information gathering, improvement proposal validation, validation of proposed business models, planning and carrying out implementation of end solution, and overseeing continued operation after DCS's implementation. All meetings are remote. Clients are generally flexible on meeting times - whatever can be agreed upon works - of course, their schedule needs to take priority.
Please note that there are no useless client meetings here or meetings that are designed to create client optics. All meetings are arranged only if necessary for carrying out the project. Business Analysts are not involved in DCS's sales process in any way.
Q: Are leadership opportunities and other growth opportunities available?
A: Yes. This is a new and growing business and we are presently looking to put in place a Lead Business Analyst to lead out business consulting team in the near future - however we are not hiring directly into that role. A competent Business Analyst of high skill level and with good capability to execute, once proves him/herself on a real project, will be considered for the Lead position.
Additionally, there will be opportunities to grow into a certain niche and become a niche expert / leader. We currently are focusing on several niches e.g. concierge medicine, insurance and custom manufacturing. By gaining experience in a niche, a business analyst can become expert in that niche and in the future lead a division specializing in that niche. Finally, there are plans to in the future create productized offerings for a niche and spin them off into their own mini-businesses under the company's main umbrella, and we would also be looking to promote our best staff to lead these subsidiary businesses when the time comes.
All the above increases in responsibility and expertise will be duly rewarded.
Nathan James is looking for a Customer Happiness Agent to join our team and embrace our mission of providing world-class service by helping us curate experiences that our customers find rare and refreshing.
People-first company, design-first home.
We are a design-first, home furnishing company focusing on the habits of urban dwellers and first-time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn’t dreadful.
As a people-first company, we understood from day one the importance of being fully distributed. We are consistently working to eliminate unnecessary friction at work, most importantly preserving the human experience. We don’t believe that people should have to change who they are nor waver their values in order to have a career.
As a Customer Happiness Agent, your day-to-day centers around what matters most to Nathan James as a company: people. More specifically for this role, our customers. You’ll directly impact our customers and their experience with our company in a variety of ways. You’ll support customers as they embark on exciting milestone journeys in their lives, such as furnishing their new apartment or their first home. You’ll fuel improvements to our products by collecting and recording valuable insights from your interactions into a database that the rest of the company uses to keep a pulse on what’s going well and what needs attention. And as a member of our Customer Happiness Team, you’ll have the opportunity to help shape the frameworks and guidelines we use to deliver best-in-class service.
You’ll communicate using phone, live chat, SMS, and email with customers who purchase Nathan James products directly from our website or through retail partners like Amazon and Wayfair. You’ll help them by answering product questions, assisting them with assembling their furniture, and resolving any issues they may run into after purchasing our products. In addition to supporting our end customers directly, you’ll also work with retail partners to solve customer issues and answer questions. As an advocate and the voice for our customers, you’ll take raw customer feedback and distill it into meaningful, actionable insights.
During training, we expect you to be proactive in your process and learn quickly. Once up to speed, our Customer Happiness Agents write a minimum of 20 emails per day, answer a minimum of 10-15 phone calls per day, and handle a few live chats sprinkled in between as well (though we expect this channel to grow over time.) We’ll provide all the support and guidance needed to help set you up for success. We are mindful not to impose strict policies or redundant procedures that create friction for our customers. Instead, we make it as easy as possible for you to give our customers an effortless and extraordinary experience. We even surprise customers who contact us with issues with a box of premium chocolate after seeing their problem through to resolution.
We understand, now more than ever, that time is finite. That’s why with everything we work toward, we try to solve for happiness. Happiness means a lot of different things to different people, so we put in the work that goes into building an inclusive and supportive place for you to do the best work of your career. Our values and our benefits are designed to support a healthy relationship with your work. Our operating values provide the framework we use in building a happy and resilient organization.
We also understand working for Nathan James isn’t the main function of your life, and we don’t expect that! We’ve found that a team member who will be happy and fulfilled as a remote team member at Nathan James is someone who values their personal life and identity outside of work.
That’s why we don’t create mandatory team hangouts or events. We focus on how to improve collaboration, not forcing engagement.
We collaborate best when we listen and learn from each other. We become stronger when we advocate new perspectives and viewpoints. This gives us all the chance to amplify our voices to achieve our goals. We focus on what we’re solving for, so we don’t create barriers or expectations that distract us from our mission. We also don’t set unreasonable working hours, deadlines, or goals. We create with calm, “slow is smooth and smooth is fast”.
When you join the Nathan James team, you can expect a thorough, but mindful onboarding process with ramp-up time to learn. You can expect to give and provide direct feedback. You can expect minimal meetings. You can expect to work with smart and good people. You can expect to be counted on. Most importantly, you can expect to do the best work of your career here.
We’re looking for a natural communicator who finds pleasure in using those skills to help others. You’re fluent in English and pride yourself on your ability to communicate clearly and straightforwardly, in both verbal and written forms.
You know that part of excellent communication is adept listening. You’re someone who tends to listen more than you speak, and you listen with the intent to understand, not reply. You have a knack for getting to the root of a customer’s request or issue; you ask meaningful questions to understand the motivations driving a customer’s actions.
You are passionate about the impact customer service has on a company and get excited about how you can contribute to larger company goals through your day-to-day interactions with customers. You love helping people and being an internal advocate for the customer. You use empathy and self-awareness to help you intuitively and proactively solve potential customer troubles. You’re a critical thinker and a problem solver, going out of your way to help people. You take pride in your resourcefulness and ability to find solutions even when there is no clear path.
You’re proficient in multitasking and have experience navigating multiple software applications and technologies simultaneously. You have experience walking customers through troubleshooting steps and can turn customer pain points into insightful and actionable feedback. You’re someone who thrives working autonomously and doesn’t need much (if any) oversight to get things done. You welcome an environment where you can do great work independently. You have integrity and a strong belief in values-based decisions, always striving to do the right thing for customers.
This role isn’t a springboard into another area at Nathan James. You want to be a part of our support team for a while, and you’re excited to contribute to making Nathan James the best-in-class customer happiness brand while continuing to sharpen your skills in a customer-facing position.
For this role, there is a shift requirement of Tuesday to Saturday; 10 am EST – 6 pm EST (UTC -5:00). Our salaries are competitive for similar roles based in the country you will be working from.
This is a remote role since we are a remote company. With the freedom and flexibility of a remote role comes the luxury to work in whichever manner helps you perform your best! You’re free to work anywhere that you have a quiet place and a reliable connection to answer customer phone calls. However, this ideal is best coupled with an individual who has a keen ability to self-regulate and self-manage.
Our team works from home offices, co-working spaces, and coffee shops. You’ll find us in places that foster effective writing, self-discipline, and comfort with open communication.
If everything you’ve read so far is exciting you on a weird level, then you are the type of person who will thrive at Nathan James!
Our benefits aim to support a life well-lived, both at and away from work.
With these benefits, we want and expect you to take vacations, spend time with your family, be conscious of your wellness, invest in broadening your education, and strengthen your personal happiness.
Please submit an application that speaks directly to this position. There are no right answers or cookie-cutter expectations. A cover letter is not required, but those that clearly demonstrate how Nathan James would be a great fit for you and how you would be a great fit for us, will be given full attention and are highly appreciated.
We expect to take two weeks to review all applications. You’ll hear from us about advancement to a work sample review. You’ll get a chance to see the types of challenges you would be solving in this role. Then on to an interview. Our interviews are all remote by video chat (no software needed), with your future colleagues, on your schedule.
We aim to make an offer and have this person start by October.
We appreciate your consideration in having Nathan James be part of your career.
Our open conversation starts with this post. We look forward to hearing from you.
Remote Learning is the Future!
Elevate K-12 is changing the way classrooms work through live, online, real-time instruction to K-12 schools. Our two main focuses are to give students the best quality instructors and to give instructors, especially women, work opportunities, irrespective of zip codes. We are the new way to classroom!
We are currently looking for a Virtual Spanish Tutor with a passion for teaching students and impacting outcomes! This is a remote role teaching/tutoring 5th-9th grade Spanish.
Elevate K-12 is tasked with an important mission: change the way K-12 classrooms and teaching work. Our organization is a radically open-minded company that is scaling fast. We are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Our teammates are able to have open, honest discussions that drive us toward our mission. Elevate K-12 is in a stage of hyper growth that will continue to open up new challenges and opportunities for our team.
A Bit About Us
Unlike most other products and services, hiring a contractor for a home improvement project is very far from a 1-click experience today. Ergeon aims to empower skilled local contractors with human and technology powered services to make home improvement easy. We take a full-stack approach to create a seamless experience for homeowners, and leverage technology to scale the front & back offices of contractors.
Ergeon was founded by two serial entrepreneurs and has been growing extremely fast. We assembled a world class team and have raised significant funding from top-tier investors. We are looking for top talent — join us in disrupting the $200B+ home improvement market!
Overview Of The Role
As a Customer Service Agent, you will be the voice of Ergeon to all inbound communications coming from leads or customers. You will support Ergeon's growth by ensuring that all communications are routed to the correct team that should handle the request through a high-touch, customer-first oriented experience. You will mainly interact with Sales, Project Management, or Customer Escalations. By being one of the key players in ensuring timely communications, or sharing Ergeon's value proposition, you will be focused on listening and creating the best customer experience above all else.
As a Customer Service Agent at Ergeon a typical day will include the following:
Desired Skills And Experience
Nice to have:
En Osana creamos productos digitales para cambiar la forma en que las personas acceden a los servicios de salud. Estamos generando impacto en todo tipo de personas, desde grandes poblaciones urbanas hasta gente mayor de zonas rurales. Nuestro objetivo es hacer que los servicios de salud sean un derecho más accesible y fácil de navegar.
Sobre el rol
Ahora mismo nos encontramos buscando Sr Recruiter para sumar a nuestro Talent Team. Como Recruiter, serás responsable de sourcear y contratar developers, gente de producto, ventas, business y más.
Actualmente, nuestra empresa se encuentra en modo start-up, por lo que nos interesa sumar a alguien que tenga ganas de armar cosas de cero, aportando al equipo su conocimiento y ganas de desarrollarse para ayudarnos a crear los mejores procesos posibles.
- Al menos 3 años de experiencia en reclutamiento IT.
- Experiencia en manejo de ATSs.
- El inglés no es excluyente pero es un buen plus.
- Experiencia en creación y manejo de KPIs y OKRs.
- Es un plus si tenés conocimiento en metodologías ágiles.
- Es un plus si tenés conocimiento en el rubro de salud.
- Trabajo 100% remoto.
- 20 días hábiles de vacaciones.
- Aumentos por inflación tres veces al año.
- Aumentos por desempeño dos veces al año.
- Clases de inglés.
- Servicio de Asistencia al empleado (Acceso gratuito a abogado, contador, nutricionista y psicólogo).
- Horario flexible, orientado a objetivos.
- Otros más por venir!
Partnering with our fast-growing HR team at Tridge HQ, a Global Recruiter will be responsible for optimizing the talent acquisition strategies and sourcing the most competitive and passionate individuals across America -North America, Central America, South America- who will bring an entrepreneurial spirit to Tridge.
The Global Recruiter will be charged with finding and hiring Tridge’s local representatives who are the backbone of Tridge’s business. As a self-starter, you will make Tridge’s brand more attractive and spread our own cultures to candidates.
Tridge is the most relied-upon global market intelligence platform for the $2.5 trillion global Food and Agricultural industry and has successfully launched its unique online end-to-end product fulfillment program in FY 2020 through the collective efforts of a global team spread out across more than 50 countries. Our customers and partners today already include the likes of Del Monte and Sysco in the US, Grupo Herdez in Mexico, Mitsui in Japan, Sobeys and Metro in Canada, as well as Carrefour and nestle in Southeast Asian countries. (Please visit us at www.tridge.com)
*This position is to be full-remote.
A Global Recruiter at Tridge will be Responsible for:
We deeply care about the Personality and Values of each of our team members and even more importantly about those in key leadership positions. We would like to work who is with the following:
We are of a balanced view in considering the Qualifications for this position rather than expecting all of these attributes to be demonstrated from any one single individual:
We prefer candidates with:
Working at Tridge provides the following Extra Benefits:
Get to know more about Tridge from our press release:
[Remote position for LATAM only]
We are looking for a customer-driven Product Analyst with experience in delivering delightful features and products to the end-user in favor of the business. Our mission at End-user business unit is to ensure a seamless, secure and friendly experience for latin-american to purchase with our merchants. Our apps has been used by more than 4MM users in Brazil and LATAM countries.
The Senior Product Analyst plays a pivotal role in the delivery of our product roadmap and keeps the operation running smoothly; is responsible for identifying, prioritizing, documenting and communicating the work that needs to be delivered within the team and other business units such as Customer Services, Risk & Compliance, Core Systems, Payment Processing etc. You will work collaboratively in a cross-functional & Agile-oriented team to evolve existing products and deliver new ones, following the latest user experience best practice.
Besides that, your activities will be:
What is indispensable for the job?
What would we love to see?
Are you passionate about building great digital products and see them succeed in the market at a large scale? If growth and speed of execution are exciting for you, if you enjoy putting together teams to get things done and if you are passionate about leading a product that will impact millions of people, this will be the right place for you.
We’re looking for an ambitious Product Director to strategize, build the vision, roadmaps, and execution plans to launch and iterate world-class transformative scalable platform and digital products to expand our impact, increase our market value, preserve and strengthen our competitive advantages. Design, implement, and continuously improve agile team workflows and methodologies to adapt fast in the most extreme dynamic and competitive environments to come in the next 10-25 yrs. Guarantee alignment between different verticals in IT (Innovation & Growth, Product Improvement, Data & IT Operations).
Lead on technical aspects cross-functional team-work to expand our organizational impact and build a stronger purpose-driven culture ruled by our core values.
Trafilea is a global company that builds communities and transformative brands. We own the brands and take care of the entire customer journey, to deliver wow-worthy experiences that influence and empower millions of people globally.
Our culture is fast-paced and dynamic. We are data-driven enthusiasts, passionate about marketing, exponential technologies and innovation.
We have over 250 employees working around the world, connected by the same purpose and core values. Our support for this new way of working has led to being featured in Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers.
Shapermint is one of the fastest growing intimate direct-to-consumer brands in the US counting that grew from 0 to +5 million customers since launching in 2018 at profits.
A Global DTC Brand that offers a curated selection of bras, shapewear, leggings and underwear from coveted brands. Our mission is to shape the lives of our customers by providing everyday essentials that support all body types, shapes, and sizes, and by inspiring confidence and embracing body positivity.
Shapermint has become one of the fastest growing apparel companies of the year.
1)Trafilea Product Strategic Plan to 10x our operations, products and businesses in 3-5 years is clear for the next 24 month.
2) Shapermint Tech Strategic Plan and Ambitious Products Roadmaps Are Defined, Communicated and Executed.
3) Trafilea Own Tech Ambitious Product Roadmaps Are Clearly Defined, Communicated and Executed.
4) Build a Product team to 10x our actual company and operations during the next 3-5 years
5) Talent Attraction Strategy & Execution to Reduce Product Roles Time to Fill by a half.
6) 2X Speed to Production Using Agile Methodologies & Implementing Workflows Improvements
7) Talent Development and Career Opportunities 2-3x better than average.
8) Become a Highly Goal Oriented, KPI-Driven and profitable team
9) “Build like there is a tomorrow” mindset, documentation and valuable knowledge base
10) Strategic Product Department definitions and changes
11) Break Silos Between Data & IT/Product Departments
12) Netsuite ERP Implementation Successfully implemented
13) Launch 2 New stores and Build M&A Tech Initial Framework .
14) Data Privacy Governance
Now, let’s talk about the benefits of working with us.
-Live Where You Want
Proximity doesn’t influence productivity. As a global, distributed team, you can live and work wherever you want.
-Take Vacation (Seriously)
Yes, we’re growing and need your undivided attention, but we encourage you to take a vacation! It’s important to get out and do something.
-Up Your Game
We love to see our people growing fast. We budget for it! Think courses, conferences, events… it’s really up to you and your manager.
What to Expect
What We Have to Offer
Estamos buscando un traductor titulado para ocupar el puesto de Coordinador de Proyectos (PM) freelance remoto en nuestra agencia de traducción.
● Traductor titulado. (EXCLUYENTE)
● Español e Inglés nivel avanzado (escrito y oral a nivel de negocios, EXCLUYENTE).
● Capacidad para coordinar equipos de trabajo.
● Organizado y orientado al detalle.
● Con flexibilidad y disposición para hacer ajustes en sus horarios.
● Con actitud positiva.
● Con disposición para solucionar problemas.
● Comunicador efectivo y con visión corporativa.
● Resistente al estrés, con capacidad para manejar varias tareas a la vez.
● Deberá contar con una PC actualizada, celular con Android y buena conexión de internet.
● Software: Se apreciará a aquellas personas que cuenten con herramientas CAT (Memoq, Wordfast, Trados), Microsoft Office, programas de OCR o Adobe Acrobat.
Ser parte de una empresa en crecimiento y expansión.
Crecimiento profesional dentro de la agencia.
El acompañamiento de un muy buen equipo humano de trabajo: cooperación constante entre todos los integrantes.
Entrenamiento y soporte del equipo.
Envíanos tu CV y una carta de presentación con la siguiente información:
-¿Por qué deberíamos sumarte en nuestro equipo de PMs de IEB?
-¿Con qué CATs trabajas usualmente?
-Remuneración pretendida para el puesto.
-Horario a cubrir:
Lunes a viernes, de 7am a 12:30pm GMT-3 (Horario Buenos Aires)
UNICA VÍA DE RECEPCIÓN DE POSTULACIONES: firstname.lastname@example.org
Referencia: Búsqueda de PM Remoto
We're looking for 4 rockstar Investor Support Assistants based in Toronto, or USA to join our growing investment team. In this role, you'll be investor-facing and own investor relations, helping to manage the complete lifecycle of one of the largest investor syndicates.
You have to be nimble enough to take on new projects and solve problems in real-time while anticipating our investors' next questions and providing service with a smile.
Hands on. Results Driven. Passionate. Persistent. Creative. Easy going. Gets things done. High personal productivity; you are a do-er first, who buys into our mission to "support founders and inspire innovation."
$45,000 per annum
Please fill out your application here. We appreciate all applicants and will contact suitable candidates for a virtual interview.