TRABAJÁ REMOTO

Trabajos remotos de Programación, Diseño,
Marketing y más. Enfocados en Latinoamérica.

Communications and Journalism Graduate

Intelligent Relations
Part Time
👨‍💻 Otros
Google Workspace
english
Remoto 🌎
Jul 23

Hello! Our growing Public Relations & Communications agency is seeking a talented analyst to support our team.


Joining Intelligent Relations means:

  • Contributing to the company's growth by pushing limits and sharing new ideas.
  • Having access to various tools to work intelligently.
  • Collaborating closely with your leaders, experienced communications professionals, who will always be eager to share knowledge and to help you take advantage of your potential.
  • Working in a fast-paced and challenging, yet friendly environment.


What We’re Looking For:

  • (Must-have) Have an excellent command of English, both written and spoken.
  • (Must-have) Have strong communication skills.
  • (Preferred) Bachelor’s degree in communications, journalism, marketing, or a related field.
  • A self-motivated analytical thinker who can effectively execute and deliver high-quality results in a timely manner.
  • Have strong organizational and critical skills with great attention to detail.
  • Have a passion for Public Relations and/or Communications.
  • Ability to prioritize and work independently with minimal supervision.
  • Level-headed problem solver with a professional, service-oriented attitude.
  • Adaptable, dependable, and responsible.


We’ll be even happier to see that you:

  • Love writing/Have written (In English).
  • Are familiar with Google Workspace.
  • Are tech-savvy (We work with AI).


Let us guide you through your main responsibilities:

  • Work with our PR team to help execute projects for our clients.
  • Ongoing media monitoring. Finding and identifying relevant stories and articles.
  • Keeping accurate and timely client and team reports based on results.
  • Undertaking relevant market research.
  • Participate in team meetings and on client calls, as needed.


Perks & benefits:

  • 100% remote work.
  • Schedule flexibility. (Forget about 9 AM to 5 PM!)
  • Competitive compensation per hour.
  • Opportunities for advancement, increased responsibilities, and training within a growing agency.
  • International, friendly team of co-workers.
  • Various internal initiatives: team gathering, weekly coaching sessions, birthday treats.


Expected work is 10-20 hours per week. Please Note: This is a part-time 'contractor' position, and all hires are responsible for their own tax or benefit obligations.

APLICAR

Customer Support Specialist

Oyster®
Full Time
👨‍💻 Otros
saas
inglés
Remoto 🌎
Jul 23

A Little About Us


We're on a mission to unlock global talent by making cross border hiring easy. We want to spread great employment rights and benefits and help make them the norm for remote workers across the world.


We are a new 100% distributed startup building out our product offering in 2021. We have recently raised our latest funding and we're putting together an excellent team to support our growing customer base. We're a global company with team members in the UK, India, Germany, the USA, Finland, Latvia, Lebanon, Mexico and more!


Hiring and employing people internationally is complicated – with interacting legal, financial, operations, and HR processes. We'd like to find people who think this is as interesting a challenge as we do.


We're an inclusive and diverse workplace, and welcome applicants from marginalized groups – the world over.


The Role 👩‍💻


Location: Anywhere in the world within timezone GMT +/-8h or PDT +/-8h.


Oyster is growing fast, and we are looking for Customer Support Specialists to help us deliver a fantastic support experience to our growing number of customers. You will be part of the frontline team of our business and someone who our customers interact with day to day.


You will be working in our Customer Success Team who are responsible for the overall customer operations of Oyster and working with our fabulous Customer Success Lead, Karita Kasurinen.


What you'll be doing...

  • You will be the face and voice of Oyster to our customers and their Team Members when they need support or extra guidance to use the Oyster platform and services
  • Working with support colleagues, HR, finance and legal experts to resolve queries and then sharing your knowledge with the whole customer facing team
  • Using support ticketing platforms and knowledge-centred support principles to enhance the service experience, both internally and externally whilst providing a human-centric experience
  • Maintaining and helping to develop our self-service tools (e.g. FAQs, Public Country Profiles, etc) so that we can help the customer help themselves as much as possible

What's it like to work at Oyster ❤️


Check out our public notion and see for yourself: Welcome to Oyster!


Here are some pages you might be interested in:


Mission, Vision, Values at Oyster


Why Oyster is a Distributed Company


How We Work Together at Oyster


What we're looking for 📜


Essential skillsets & experience:

  • 2-3 years of hands-on support of a SaaS platform, ideally in a field related to HR or Payroll
  • An empathic and human-centred approach to supporting customers; you always want to go the extra mile to ensure that the customer is happy and they feel supported
  • Passionate about creating and sharing knowledge to build a fantastic support experience for your colleagues and our customers
  • First class attention to detail and reasoning with extreme organisation and a proven work ethic
  • Comfortable with a high pace work environment and changing customer priorities
  • Excellent interpersonal skills, determination and tenacity, along with a sense of humor
  • Remote-first advocate and passionate about creating change in the future of work landscape
  • Driven by the social impact mission and desire to use skills to influence global change and employment opportunities
  • Based on Earth - though we are particularly looking for people who can support customers based in UTC -7/8 and UTC +7


Skillsets that are less important (but are a bonus)

  • Experience in a support or administration role in an HR or People function
  • Spreadsheet skills
  • Ability to speak languages other than English fluently


You'll also need...

  • A reliable home internet connection (or be able to get one)
  • Fluent English language



Benefits & Compensation 💸


Salary & Benefits:

  • Competitive compensation package
  • Fully flexible hours.
  • 40 days including public holidays, or legal minimum in your region if greater.
  • Home Office Equipment budget (see details at Equipment at Oyster)
  • Wellness and wellbeing support through HealingClouds and WithJuno
  • Private Health Insurance (if you want it)
  • Time off for volunteering


APLICAR

Ejecutivo de cuentas

ABECEB
Full Time
👨‍💻 Otros
Excel
Outlook
Remoto 🌎
Jul 22

Buscamos un profesional que cuenten con experiencia de al menos 2 años en funciones de servicio al cliente o inteligencia comercial, idealmente en empresas de servicios o B2B (preferentemente). Será considerado un plus haber trabajado como soporte para grandes clientes. La persona ideal para esta posición es ordenada, prolija y ágil en la gestión operativa diaria.

 

Sus principales responsabilidades serán:

  • Brindar a los Clientes un servicio de excelencia, haciendo un uso eficaz de la información para alcanzar objetivos establecidos.
  • Asegurar la calidad del delivery de servicios a clientes (informes, pedidos, reportes, datos, etc.) realizando el seguimiento para asegurar su completa resolución y cierre.
  • Recepción de pedidos de clientes, registro en CRM y traslado al equipo técnico.
  • Atención de reclamos y generación de reportes internos de uso, incidentes y desvíos.
  • Respuesta y seguimiento a las consultas comerciales provenientes del sitio web.
  • Alta de usuarios y contactos, asignación de productos

 

Requisitos para la posición:

  • Experiencia de al menos 2 años en áreas de atención al cliente en empresas de servicios (requisito excluyente).
  • Educación: Universitario o en curso en carreras como Adm. de Empresas / RR.PP. / Marketing / Comercialización/Otras.
  • Manejo de sistemas operativos - Excel y Outlook Intermedio (excluyente)
  • Persona proactiva, con apertura al aprendizaje, orientada al cliente con excelentes relaciones interpersonales.


Contrato a Plazo Fijo: 6 meses

Horario cortado: lunes a viernes de 9 a 12hs. y 17 a 20hs. (trabajo remoto)

Si estás interesado por favor enviá tu CV actualizado, indicando Remuneración pretendida (Bruto) a mfsantos@abeceb.com

APLICAR

Prácticas Universitarias - Tech Recruiter

Soy Startup Latam
Full Time
👨‍💻 Otros
reclutamiento
rrhh
Remoto 🌎
Jul 22

¡Hola gente de Latam! 👋 👋


¡Estamos buscando a un apasionado de el talento humano y el emprendimiento! 👇 👇


*PRÁCTICA UNIVERSITARIA PAGA*


Sobre nosotros:

En Soy Startup Latam estamos en camino a impactar la vida de 1 millón de latinoamericanos a través del poder de los insights, la inspiración y la educación.


Por eso, hemos creado una plataforma de educación que permite a los usuarios acceder a contenido especializado en emprendimiento y tecnología, que les permite tomar el control de su aprendizaje para avanzar en su camino de emprendimiento y carrera en startups de alto impacto.


Actualmente operamos en Colombia y México, pero estamos creando productos que nos permitirán impactar la vida de emprendedores en todo LATAM muy pronto.


En tan sólo 5 meses hemos crecido nuestra comunidad a +20,000 personas y creciendo mes a mes.


¿Qué buscamos?

En Soy Startup Latam buscamos un apasionado por el talento humano para unirse a nuestro equipo de HR y que nos ayude a encontrar y desarrollar talento apasionado y con propósito.


Este emprendedor será responsable del ciclo completo del reclutamiento, desde la búsqueda de talento y la atracción de candidatos hasta la realización de entrevistas y la contratación de empleados.


En última instancia, este tech recruiter nos ayudará a encontrar y desarrollar el talento que nos permitirá impactar la vida de 1 millón de emprendedores latinoamericanos, la próxima generación del cambio.


¿Qué se necesita para tener éxito en el rol de tech recruiter?

Para tener éxito como tech recruiter en Soy Startup Latam, debe poseer excelentes habilidades de comunicación y relacionamiento, mantener los valores fundamentales de nuestra empresa y, sobre todo, AMAR APASIONADAMENTE el mundo del emprendimiento y las startups


Responsabilidades del tech recruiter:

  • Diseñar e implementar estrategias de reclutamiento 
  • Realizar análisis de puestos y tareas para documentar requisitos y objetivos de puestos
  • Preparar material de reclutamiento y publicar puestos en las correspondientes bolsas de trabajo, periódicos, universidades, etc.
  • Buscar y reclutar candidatos usando bases de datos, redes sociales, etc.
  • Seleccionar CV de candidatos y solicitudes de empleo
  • Realizar entrevistas usando varios métodos o herramientas de reclutamiento y selección fiables para filtrar candidatos dentro del plazo previsto
  • Valorar los conocimientos, habilidades, habilidades interpersonales experiencia y aptitudes relevantes de los solicitantes
  • Incorporar a los nuevos empleados para que se integren por completo
  • Controlar y aplicar best practices de reclutamiento de RR. HH.
  • Ofrecer informes de reclutamiento analíticos y bien documentados al resto del equipo
  • Actuar como punto de contacto y crear relaciones con candidatos influyentes durante el proceso de selección


Requisitos del tech recruiter:

  • Ser un apasionado de las startups y / o Venture Capital
  • Mentalidad de crecimiento
  • Experiencia emprendedora (¿Has vendido algo? ¿Tienes una página de Instagram? ¿Tienes un blog? ¡Todo cuenta!)
  • Excelentes habilidades interpersonales y de comunicación 
  • Experiencia haciendo investigación utilizando múltiples fuentes.
  • Familiaridad con publicaciones web
  • Excelentes habilidades de redacción y edición en inglés y español
  • Buena capacidad de llevar a cabo diferentes tipos de entrevistas


Somos una empresa nativa en trabajo remoto y personas de todo el continente pueden trabajar con nosotros. El rol requiere fluidez avanzada en inglés y español.


En Soy Startup Latam estamos orgullosos de ser agentes de cambio. Impulsamos la diversidad y estamos comprometidos a crear un entorno inclusivo para todos los empleados, independientemente de su origen, género, religión, orientación, edad o capacidad.


¡Ven a ayudarnos a impactar a 1 millón de emprendedores en Latam!


Si llegaste hasta acá, eres de los nuestros. 

APLICAR

Asesor Digital

Pacífico Seguros
Full Time
👨‍💻 Otros
asesor
Remoto 🌎
Jul 21

En Pacífico Seguros seguimos creciendo y estamos en búsqueda de nuevos talentos profesionales a nivel nacional para nuestra área de Asesores Digitales de Seguros.


Trabajo remoto al 100%


Si estas interesado enviame tu Cv a: #trabajoremoto ivon.vega@pacifico.com.pe

APLICAR

Head of Learning Design & Knowledge Management

Robinhood
Full Time
👨‍💻 Otros
Instructional design
leadership
coaching
Remoto 🌎
Jul 20

Join a leading fintech company that's democratizing finance for all. Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers, removing fees, and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to create an inclusive environment where our employees can thrive and do impactful work. We are proud of the world class products and company culture we continue to build and have been recognized as:

  • A Great Place to Work
  • A CNBC Disruptor 50 in 2019 and 2020
  • A LinkedIn Top Startup in 2017, 2018, 2019 and 2020

Robinhood is backed by leading investors that include DST Global, Index Ventures, NEA, Ribbit Capital, Thrive Capital, and Sequoia.

Check out life at Robinhood on The Muse!

About the team:

The Learning Design & Knowledge Office is responsible for creating and maintaining the design, development and evaluation phases of all learning solutions and on-demand knowledge content solutions. Success in this role is defined as crafting a learning environment in which the needs of multiple learning styles and mandates are supported with maximum learner engagement and knowledge retention. Success is also defined as enabling associates with access to the right content at the right time in support of delivering excellent customer experiences through acquisition/build of the right knowledge base management system.

What you'll do day-to-day:

  • Build a team of hardworking and engaged Instructional Designers and Content Writers who work together to deliver an effective portfolio of in-person, online and blended curricula as well as on-demand access to knowledge solutions that meet delight Robinhood's customers with efficiency, accuracy and quality.
  • Build the skills and knowledge of your people in areas including instructional design and learning development trends including standard methodologies and emerging trends.
  • Lead all aspects of the design and development function, and the learning portfolio of in-person, online and blended curricula
  • Maintain instructional design integrity by defining processes, tools/templates and guidelines for use enterprise-wide.
  • Keep all learning programs and content current and relevant to each business line.
  • Partner with the Associate Experience team to ensure that content is delivered in a seamless and intuitive way that supports excellent and personal customer interactions.

About you:

  • You are a compassionate leader and experienced coach who loves helping L&D professionals grow in their careers.
  • Instructional design, business writing and editing, and customer experience are all areas that you have experience in and you are passionate about!
  • You have a digital-first orientation and are constantly scanning for the right solutions to automate and differentiate performance.
  • You are a champion of diversity, inclusion and accessibility, with a track record of leading inclusive teams who put the person at the center of all business objectives.
  • Colorado Residents Only: In accordance with Colorado state law, Robinhood provides an estimate of the pay range associated with this role. In Colorado, the target salary for this position is $141,000 to $203,000. Pay is based on several factors, including but not limited to education, work experience and certifications. Successful candidates for this role are eligible to participate in Robinhood's equity plan. Please note that this information is only provided publicly for candidates in Colorado, but the role is open to candidates outside of Colorado as well.


We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission?we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.


Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit rbnhd.co/applicant-privacy.

Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility).

APLICAR

Recruiting Coordinator

Remotesome
Full Time
👨‍💻 Otros
recursos humanos
proceso de seleccion
reclutamiento
Remoto 🌎
Jul 19

[100% remote] [LatAm] [$1000 - $1500/mo]


Location and Timezone requirements:

  • Latin America


Salary Range:

  • $1000-$1500 /month


About the company:


Talent is everywhere. Opportunities are not. At Remotesome, we are on a mission to help thousands of engineers around the world find their next remote job. We are growing more than 20% month over month and have numerous appraisals of engineers for which we have found life-changing jobs as well as happy companies who couldn’t believe how many great engineers we help them bring on board.


You will work directly with founders to create and make Remotesome a number one choice for engineers who are looking to find their next remote career opportunity. We are a small company with less than 10 people and looking for someone who will help us manage and optimize talent acquisition and recruiting department.


We are looking for a recruiting coordinator to help us scale our processes and helps hundreds of engineers get jobs through Remotesome. 


It's a great opportunity because:


  • You will get to work with thousands of talented engineers around the world. Literally, this is a role which connects you to people all over the globe.
  • We put an emphasis on constantly improving and making our company better
  • This is a startup company. We move fast and learn fast. If you are looking for a role where you can grow, this is the place that will surely help you grow and has lots of learning opportunities
  • You will work directly with founders and help improve/create our processes.
  • You will get to work on a product on the market and see how Remotesome takes recruiting game onto a next level first-hand
  • This is an early position in the company and your work will have a big impact on the recruiting department


Who are we looking for:


  • Organizer

You are organized and a great planner. This means you can juggle multiple roles at the same time. We are looking for someone who has exceptional problem-solving, time management, and organizational skills.


  • Doer

When you sharpen your axe, you execute with great attention to detail and consistent delivery.


  • Problem Solver

You are not afraid to tackle anything. You know how to deconstruct problems, work your way backwards or ask for help in order to see how things can get done or get better.


  • Obsessed about customers

Customer experience is one of the most important pillars at Remotesome. We are looking for someone who shares the same view and knows that providing an outstanding experience to both sides makes the recruiter and everyone else in the company shine.


Few things you will work on:


  • You will assist and help applicants prepare and schedule interviews
  • You will talk with candidates through multiple mediums, mostly via email
  • You will be reaching out to Remotesome's pool of engineers regarding open job positions
  • You will assist on outbound strategy on attracting more talented developers for open job positions
  • You will coordinate and update the statuses of candidates
  • Your feedback helps us improve the processes and tools that we use on a daily basis
  • Update our clients and introduce them to talented engineers


You will be successful in this position if you:


  • Have 2+ years of experience in recruiting
  • Have experience in recruiting software engineers worldwide
  • Are organized and have great attention to details
  • Are pro-active and a fast learner
  • Have excellent English, both written and spoken


Nice to have:


  • Experience in end-to-end recruiting
  • Experience working in a startup



Hiring Process:


We want to be transparent about our application process. Nobody wants to be in the fog and not know at which stage they are.


We want to move fast and we always strive to give feedback and respond to every candidate's application.


1. Test Project (1h)

After the initial application, we will invite you to our home task. As we value your time, we don't want the task to take more than 1 hour to complete. Tasks will be mostly connected with topics and challenges you will be tackling every day. We want to see how you think and approach problems.


2. Interview with your peer (30-45min)

Once your application has passed an internal review, you’ll be invited to your first interview. This is a get-to-know interview where we want to learn more about you and explain more about the opportunity we have.


3. Final interview with CEO (30min)

This is the last step where you get to meet the founder and CEO, Andrej. You will be knowing more about the company and vice-versa.


4. Paid Trial (10h)

Throughout one week, you will work with us for 10h on a few specific tasks. This will give you an insight of the work we do and our team culture as well as help us to see how you work on every day's occasion.


Your trial will last for 3 days and we will compensate you for $200 for the work done.



How to Apply?

  • If you're interested apply through the following form: https://form.typeform.com/to/ChJmrQQy


APLICAR

Customer Support Representative

MURAL
Full Time
👨‍💻 Otros
content
design thinking
Argentina 📍
Remoto 🌎
Jul 16

MURAL is on a mission to inspire and connect imagination workers globally.


MURAL is a digital workspace for visual collaboration that connects over 75 percent of the Fortune 100. Teams at global enterprises including IBM, USAA, E-Trade, Intuit, SAP, Atlassian, Autodesk, and GitHub embrace visual collaboration to run more productive meetings and workshops. This leads to a more creative, engaging, and fun way of working together, all in a welcoming, simple-to-use online space.


Headquartered in San Francisco, California, MURAL employs over 500 people around the world. In 2020, MURAL raised $118M in a series B round of financing and are working hard to take MURAL to the next level.


YOUR MISSION


As a Customer Support Representative you will respond to customer requests, provide general support and engage with customers to help them achieve their goals.


Your responsibilities will be:

  • Manage and respond to customer requests
  • Understand our customers and become their advocate
  • Educate and instruct customers through email, chat, phone call and video
  • Assist the Customer Experience team with managing their accounts as needed
  • Collaborate with the Product team on how to improve the product
  • Collaborate with Customer Success on education programs


As a successful candidate will be able to convey how exciting and innovative our software is. You will turn our current customer base into MURAL fanatics by showing how easy and fun it is to collaborate in design thinking with MURAL.


YOUR PROFILE


We are looking for dedicated individuals who can work independently in a fast-paced startup environment. The ideal candidate will have:

  • Fluency in spoken and written English (additional languages are a plus)
  • Willingness and passion for understanding, helping and teaching customers
  • The curiosity to find new, better ways to solve problems
  • A strong passion to help teams succeed, and empathy with users
  • 2 year+ experience in software customer support (ideally B2B)
  • Experience troubleshooting and reporting bugs
  • Great visual communication skills
  • Remote working exp.
  • The ability to provide clear and concise guidance through emails, over the phone, video or in person
  • Availability to work some weekend shifts

Ideally you have...

  • Practical experience in creative disciplines such as design thinking
  • Experience creating documents and content
  • Knowledge of design thinking and/or other design and visual thinking techniques



What We Offer


In addition to being part of our quest to help people empower their imagination, we offer:

  • Competitive salary and benefits
  • Flexible working hours
  • Ability to work remotely
  • Flexible time off
  • Professional development opportunities
  • Learning stipend
  • Wellness stipend
  • MURAL free forever plan
  • Design Thinking + Facilitation trainings


OUR VALUES


We bring people to our team that care about our mission to inspire and connect creative people globally, and who feel aligned with our values:

  • Make others successful
  • Adapt to thrive
  • Play to wow
  • Think global
  • Experiment like an owner

Practicing equality through imagination work.


MURAL is committed to creating diverse and inclusive workspaces where people can make a positive impact on the world and share their vision of how they achieve it. We are dedicated to working alongside multiple communities to help build this dream and bring it to life.

APLICAR

QA Analyst

Avantica
Full Time
👨‍💻 Otros
testing
QA Engineer
Remoto 🌎
Jul 13

En Encora Perú, buscamos al mejor talento para la posición de QA Analyst:


- Indispensable inglés avanzado.

- Indispensable manejo de testing funcional y pruebas de regresión.

- Deseable experiencia en testing mobile.

- Experiencia minima de 1 a 2 años en posicions de QA Engineer o similiares.


Disfruta de nuestros beneficios:

- Ingreso a planilla desde el primer día.

- EPS cubierta al 100%

- Proyectos retadores en USA.

- Línea de Carrera y programas de crecimiento profesional.

- Trabajo 100% remoto.


Interesados postular pueden enviar su CV a katheryn.dextre@encora.com

APLICAR

Junior Project Manager Trainee

Brainnest
Part Time
👨‍💻 Otros
Microsoft applications
Colombia 📍
Remoto 🌎
Jul 12

TITLE: Junior Project Manager – Industry Training

LOCATION: Remote

SCHEDULE: Flexible part-time (10-15h/week)

JOB LEVEL: Entry level


About Brainnest


The business management and training company headquartered in Bremen, Germany. We are a success-driven firm that provides management advisory and contracting services customized to help companies from different industries with business management problems. Brainnest runs, leads, and manages complex projects and initiatives. We have begun from scratch when a network of professionals, Ph.D. holders, and highly skilled personnel bring to a business table their practical and academic years of experience to form up a concrete blueprint on which the company has been designed. Since 2020, we offer a combination of expertise, proficiency, and commitment leveraging our deep industry experience, along with using analytical rigor to drive outstanding results for businesses. We proudly provide top-class consulting and training services for a wide range of industries around the world. A well-equipped team, advanced tools, and modern methodologies are some of what we correctly utilize to offer our clients what makes them the best in their fields.


Our team is looking for a Project Management Trainee to join them for Summer 2021. This position is great for an aspiring project management professional looking to work on business-critical projects and gain relevant work experience.


Qualifications

  • Strong communication skills with the ability to discuss any issues with a wide variety of individuals and groups
  • Capability to produce content on time, with attention to detail, and an emphasis on identifying and pitching to a target audience
  • A well-organized team leader with the ability to perform various tasks, act individually, and think creatively.
  • Familiarity with Microsoft applications
  • Willingness to learn
  • Competitive and proactive attitude
  • Conversational English – this is the main language of our company

What do we offer?

  • Working on corporate projects and tasks
  • Close supervision and orientation by your coach
  • Lectures given by seasoned experts
  • Having your job critiqued, evaluated, and corrected
  • Two to three working hours per day, flexible!
  • Priority to be selected for a full-time, part-time, or contractor position at Brainnest or the companies we work with
  • Business training certificate from Brainnest – German consulting company
  • Reference/recommendation letter from your direct manager
  • Professional projects experience to put on your CV


APLICAR

Product Manager

Loadsmart
Full Time
👨‍💻 Otros
software product management
Remoto 🌎
Jul 8

Who We Are


We are industry veterans and data-scientists using innovative technology to fearlessly reinvent the future of freight. As the ‘nerds of logistics’, we seek intelligence in data to solve deep rooted inefficiencies in the industry. We give shippers, brokers and carriers access to our data connections that link supply and demand and a suite of award-winning solutions to strike the perfect balance of cost and service. We’re creating a more efficient and environmentally responsible way to move more with less.


Where We Are


Loadsmart was founded in New York and is currently headquartered in Chicago, IL. Our teams operate remotely from different parts of the United States as well as in several locations across Latin America.


Who You Are


You believe in game-changing innovation and are excited to reimagine a $700 billion industry. You know how to manage product features from beginning to end. Developers respect the choices you make because it is based upon data, sound research, and creates value. You are skilled at leading cross-functional teams to the successful execution of complex project plans on schedule. You are a decisive, results-driven optimist with a strong sense of urgency. You have the vision to create products that customers love and are willing to roll up your sleeves to make it happen.


The Role


We are looking for a Product Manager to join us in obsessing about transformational technology as part of our remote team in Latam. You will work in one of our product squads, building products to support business growth. You will be responsible for supporting partnerships, defining your product's vision, strategy, and roadmap execution, launching those products in the market. You will work closely with sales, business development, operations, design, and engineering.


Key Responsibilities

  • Understand in great detail your customer's pain points, develop your product's vision, strategy, and roadmap to better address those points, and generate value for the business.
  • Work with multiple opportunities from discovery to delivery and launch, including defining go-to-market strategies that aligned with the defined vision and strategy.
  • Work closely with our Operations and Sales teams to get first-hand feedback on the tools and success of our strategies.
  • Partner with executive leadership to evolve the development process to increase the speed and quality of product development and deployment.
  • Above all, take ownership of Loadsmart’s strategies and products to support our key initiatives.

Qualifications

  • Fluent English (both written and spoken).
  • 2+ years of software product management experience.
  • Strong analytical skills.
  • Ability to communicate and negotiate effectively when dealing with different stakeholders in order to contribute to a collaborative team environment.
  • Experience collaborating with external partners and developing relationships with anchor/reference customers.
  • Experience with agile methodologies and design frameworks.
  • Experience with logistics technology and inland shipping is a plus.

What You Will Find Here

  • Generous Stock Option Plan
  • Competitive Compensation
  • Building a Rapidly-Growing Tech Company
  • International Environment / Career
  • Ability to Work with Cutting-Edge Technology
  • Access to an Online Learning Platform

Because we are an international company, we only accept resumes in English.


At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.

APLICAR

Especialista en DTP

Exe Klopman Studio
Full Time
👨‍💻 Otros
word
office
Remoto 🌎
Jul 8

REQUISITOS

  • Equipo Windows (no Mac).
  • Disponibilidad en horario laboral *Trabajo remoto
  • Entender instrucciones en inglés.
  • Conocimiento de tipografía.


PARA TRABAJOS DE OCR

  • ∙ Conversiones
  • ∙ Copiado de archivos .pdf .doc .ppt
  • ∙ Edición avanzada en Word y Office
  • ∙ Índices interactivos.


Contactarse a info@exeklopman.com

APLICAR

eLearning Specialist

Airbase
Full Time
👨‍💻 Otros
saas
Remoto 🌎
Jul 8

Airbase is the only comprehensive spend management platform for small and mid-market companies. It combines three products — accounts payable, an advanced corporate card program, and employee expense reimbursements — into one system. Implemented individually, each product has all the core functionality you expect from a best-of-breed solution. Taken together, Airbase provides a consistent and efficient platform experience for all non-payroll spend. The automation of accounting and approval workflows results in visibility and control, a faster close, and real-time reporting.

Innovative companies, like Gusto, Segment, Doximity, Gong, Cameo, and more, trust Airbase. We are a remote-first company and have team members across the globe.

We’re looking for an eLearning specialist with experience in designing and creating software-focused instructional content. This role will report to the Head of Product Marketing and Services, and work closely with the Product Management, Professional Services, Sales Enablement, and other experts. The role is full time and remote, with the flexibility to support meetings with teams in various parts of the world and at least 4 hours per day in PST working hours.

As the ideal candidate, you will:

  • Design and create eLearning instructional content that will become part of a certification program for partners, customers, and staff.
  • Master the Airbase platform, and be comfortable demonstrating and creating instructional videos focused on products and features.
  • Create online tests to support knowledge verification and form the basis for accreditation or certification on course topics.
  • Work with product and services specialists, and other SMEs to research and provide technical education content related to new and upcoming feature areas of the Airbase platform.
  • Manage instructional content on an ongoing basis to ensure it is kept current with product releases.
  • Provide ongoing tracking of course success rate and work to ensure high NPS/course satisfaction ratings across partner, customer, and staff stakeholders.
  • Collaborate with our creative and Product Marketing teams in publishing content while following brand guidelines.

The ideal candidate will have:

  • At least 3+ years of eLearning course design and development experience within a software environment — ideally B2B SaaS.
  • The desire to become a product expert on the Airbase spend management platform, and the ability to create product demonstration videos and associated courseware to support education on the platform.
  • The ability to understand financial and technical topics, and provide clear written and video content to simplify and educate on these concepts.
  • Excellent writing and editing skills, and attention to detail.
  • Proficiency with at least one LMS platform, and the ability to publish and manage content on the platform.
  • Experience with online testing, and ideally certification or digital badging programs.
  • Project/task management skills to ensure timely delivery across multiple projects.
  • Creative approaches to problem-solving.


Great interpersonal and communication skills. Self-starter with the ability to succeed in high-growth, fast-paced environments. We are a remote-first company and we recognize you may be in a different timezone. This role needs to work alongside our sales and marketing teams based in PT and ET time zones where we will have periodic or recurring meetings and where flexibility will be required.

APLICAR

Business Analyst

Deep Consulting Solutions
Full Time
👨‍💻 Otros
digital optimization
data sets
english
Remoto 🌎
Jul 6

(Remote, Full-Time, Anywhere in the World)


(US $60-85K / year - see compensation plan details below)


Small niche companies are becoming increasingly successful in the expanding and highly differentiated marketplace we are in today. At Deep Consulting Solutions, we help these companies grow big while staying effective and delivering the best to their clients by replacing their inefficient business processes with automation.


 

Do you want to be part of a no-nonsense consultancy that grows successful and effective businesses using business process improvement and customized software that effectively executes business tasks? Our global consulting team is looking for Business Analysts to automate business processes and restructure them for greater efficiency.

 


 What We Do  

We find niche and successful small companies who have problems running their complex internal productions as they scale. Our clients include custom manufacturers, installers, concierge medicine providers, financial services providers, and other custom/concierge service companies. Their operational processes require a lot of manual decisions and it is hard to find and train up employees to execute all these business jobs correctly. We help them lower the need to rely on employees by putting in place automation that will either entirely carry out business jobs or will instruct, organize, and monitor the employees in such a way that employees will have to carry out the least decisions, problematic employees will be quickly identified and the business will be able to produce more with fewer employees and with less management effort by the business owner. Our company carries out the entire service in house, whereby we investigate the business, evaluate it, develop new business processes that will optimize the business and then develop and implement software solutions that will execute their automated business tasks within those new processes.

 

Our company guarantees success of our projects to our clients - meaning that if for any reason they aren't satisfied with the outcome, we will take down what we've built and give them their money back. As a result there is a very high demand for and expectation of quality from all staff. We are only looking for people who can produce high quality deliverables and get things done completely and well.



Work Process and Team Structure 

Our company operates on a rigid process and employs a large variety of functional experts in the team. All projects follow a sequence in which our clients' business operation is first thoroughly analyzed and investigated by the Business Analyst who ends up putting together a thorough analysis and and understanding of the business processes used as-is, then evaluates the business model and proposes business model improvements that can be implemented with automation and better process structuring which are then reviewed with Deep Consulting Solutions Owner and then approved upon with the client. The Business Analyst then develops highly detailed theoretical models which will be the modification of all current business processes and models with the agreed upon business improvements and automation implemented into them, that is in effect the target business model that we will be trying to achieve with our project. The target business model is then used to formulate the requirements for a software solution to be put together in order to carry out its business jobs, which is then designed by the software design team, designs are reviewed by the Business Analyst for business model relevance and completeness, and once approved, the software solution is built by our engineering team. Once a software solution is put together and vetted for its quality, it is then assessed by the Business Analyst, and implemented into the business operation - during which, the Business Analyst oversees the implementation and makes sure that the business operation experiences the necessary outcomes out of the project.


In parallel to the above, we also automate relevant accounting processes as part of this process and have dedicated Accounting Procedures & Processes Analysts on our team for that purpose, and the business analyst works closely with them to make sure the accounting processes are an exact fit and match to the business processes implemented. This is incorporated into the above process.


The project teams are kept small in order to make projects easier to organize and to ensure personal responsibility. A project team usually consists of a Business Analyst who is on a project full time, Deep Consulting Solutions Owner who reviews all top level business improvements and keeps an eye on projects quality and execution, other Business Analysts providing peer review, an Accounting Analyst who is usually part-time split between projects, two Software Product Designers who carry out functional design for the software solution and make sure that the solution operates properly and meets the requirements along our tech team which consists of many Software Engineers and Quality Assurance Engineers who usually don't interface with Business Analysts directly but work with the Product Designers who in turn work with the Business Analysts.




What We Will Expect From You 

As the Business Analyst, your ultimate deliverable will be the effectively improved state of client's business delivered through Deep Consulting Solutions' method. This will require of you to both thoroughly and rigorously analyze the client business as it is and to develop business process improvements that can be accomplished through automation and business process restructuring and then to ensure proper implementation of such improvements into the clients' business both with our software implementations and with other business changes not directly connected to software. We will expect you to carry out complete and thorough analysis and make correct decisions and deliver most effectively - in short our expectations will be very high. In order to meet such expectations, you will definitely need to exercise the following at all times (the list is not exhaustive but provides the basic listing of what you will need to exercise at all times):



  • Carry our truthful, complete, and thorough analysis of the relevant situations, rigorously evaluate all the circumstances and ensure that you understand why things happen the way they do;
  • Exercise rigorous reasoning in your evaluations and business model proposals, considering all the circumstances and making sure that your evaluations and proposed improvements/business process solutions will be based on facts, aware of and work with the real circumstances of the situation and will not contain plain unjustified assumptions;
  • Exercise practical awareness in your solutions and business improvement proposals, making sure that what you propose will be practically implementable and will bring the intended result in the given situation;
  • Carry out your analysis, evaluation and modeling with a high degree of precision and attention to detail, with details being consistent throughout;
  • Exercise critical evaluation and thinking at all times with regards to your own work and the work of other people who you will either review or peer-review;
  • Communicate in effective and clear ways that will ensure that the result will be effectively accomplished not only by you but also by other members of the team in such a way that the project overall succeeds.


Generally, you will be free to decide how you structure your work, so long as you produce effective results that meet our quality standard and lead to successfully completed projects. You will be held accountable for the outcomes of your actions, and not your activities. Your given level of responsibility will be determined by your performance, which will be assessed after every project that you complete, leading to matching results in your compensation.



 

Requirements

We have a tight business to run and our jobs require a certain commitment to results and willingness to accept responsibility for the individual actions on the part of our employees. Therefore, we require all candidates for all positions in our company to:

 

  • Understand that an activity by itself is useless unless it produces a useful outcome;
  • Be ready to self-organize and self-manage and make own decisions about what to do in order to deliver the result;
  • Be willing to re-examine approaches and methods when results suggest that current approaches aren't working;
  • Be willing to endure hard work and temporary discomfort to achieve success and not expect instant gratification;
  • Approach matters rigorously and analytically;
  • Act on the above.

 

For this position specifically we will additionally require the following abilities:

 


  • Strong logical, numerical, and verbal reasoning skills to study and understand the business situation in its full context;
  • Analytical skills to discern confusing information and separate reality from false perception, ability to process large amount of information while maintaining rigorous and thorough analysis;
  • Ability to theoretically and in abstract imagine and simulate business processes in such a way that can allow you to find business process inefficiencies and refine the theoretical business process so that it will be efficient and produce results;
  • Ability for and experience of analyzing in detail business operations of the company with a complex business process, evaluating such operations, and restructuring the process and structure of such operations in order to maximize production outcome relative to resource usage;
  • Ability to create effective logical rules that will be able to govern business processes and direct business jobs to be executed correctly;
  • Practical business "common sense" that allows you to critically evaluate your own and others' business improvement proposals and contrast it with the realities of practical business execution so as to eliminate unpractical elements and make your business processes reality-proof;
  • Effective communication skills to formulate and communicate your thoughts to the client and inside the team, along with excellent verbal and written English language ability;


 The following experience will be very helpful in the job, though is not strictly required:



  • Experience in introducing automation and digital optimization to complicated business processes;
  • Experience working with or in various business industries, especially those that involve complicated custom/concierge service and/or custom manufacturing or on site install;
  • Experience working with large data sets, big info files, configurations, etc and organizing them into effective and smart structures;
  • Experience working with or in a small business;

 


 What We Offer  

  • High Performance Oriented Management

The organization is consistently and constantly managed for performance and results. High performers are rewarded. Excuses are not accepted and employees who make them are ejected. Long, unnecessary, bloviating meetings do not exist. Direct, quick and clear feedback is given on everybody's work. The owner personally manages the business and there is little to no middle management present. If you prove yourself to be a reliable and effective employee, you will have all the necessary authority, resources, etc. made available to you in order to deliver your results.

 


  • Results Based Compensation

Successful projects and results you deliver serve as the basis for financial bonuses. There is a base pay, however, it is expected that team members work beyond the minimal requirements and be rewarded for exceptional results delivered.

 

  • Significant Room For Responsibility

You will be responsible for the strategic, long-term decisions instead of just collecting requirements from the client or preparing nonsense reports. Neither would you be having to put up a pleasant show in front of clients - you will be focused purely on generating results.

 


  • Work on Your Own Time

You can work from anywhere and at a time that best suits your preferences provided that you can deliver results. There isn't a 9-6 or any other hourly schedule in place and there are no time logs made. There also do not exist any time-wasting activities and everybody's time is respected. That being said, the amount of work that you'll need to put in to get results will by all means make this a full time job and require a full time professional commitment from you.

 


  • Opportunities to Practically Develop and Enhance Your Expertise

We work with many complex and niche companies and our business improvement approach requires a deep dive and understanding of their industry in detail, which you will develop quickly. Every project will show you real and meaningful results and provide an opportunity to see how your business model improvements perform in real business.

 

  • Growth Within Our Organization

Our organization is dynamic, growing, and quite new. Employees who prove themselves to be responsible, effective, and motivated will have the opportunities to take increasing responsibilities as the company develops.

 

 

 Hiring Process  

Our candidate selection process is designed to objectively assess people's ability to deliver. We do not have long and pointless rounds of interviews filled with hypothetical questions and we do not make decisions solely by looking at somebody's resume. Instead, we follow the below sequence:

 

 


  1. Job Application Form.
  2. Pre-Screening Online Skills Assessment.
  3. Short Interview.
  4. Practical Test Assignment.
  5. Evaluation of the Assignment and Decision on Hire.

 




Compensation Plan Details


Regular Annual Pay of USD 60-85K which consists of:


  • Base Salary which is paid out every month twice per month ranging USD 48-60K annually;

  • Monthly Base Bonus where a monthly equivalent is accumulated in a bonus fund every month for the duration of the project you are working on - at the end of the project the fund is paid out - ranging USD 12-25K annually - conditional on you delivering the project successfully.


An exact offer will be given to the successful candidate upon completing the hiring process based on assessed candidate's ability as evaluated. Above ranges given based on assumption of Middle and Senior candidate levels.


Highly effective and result producing performance can merit additional bonuses. Hired staff is regularly evaluated with appropriate adjustments to pay if applicable. Exceptional and proven staff can get higher responsibilities as the company grows potentially including management functions which will be rewarded accordingly.





~~~~FAQ~~~~

Answers written directly by Deep Consulting Solutions Company Owner.


Q: Are part-timers accepted?


A: This is a big and intensive job that requires a lot of focus and must be full time. I personally have to invest a lot of my time in the new Business Analysts when they start in training and managing them and am pretty actively involved in Business Analysts' work as reviewer and guide. Due to the lack of focus and lack of time commitment from part time staff which results in little to no effective quality production, it simply isn't worth my time to have a part-timer even if the person works for free. I do not accept part timers. The only scenario in which part time work can occur is if you have a current full time job with a long exit period, then I can have you work part time for up to a month so you can wrap up the old job while learning this job so you could start full time fully ready.



Q: Are juniors accepted?


A: Maybe. I can only accept the junior who has a somewhat feasible understanding of what the job is and can produce at least some parts of Business Analyst's deliverables well - e.g. detail out some parts of business logic, gather information, etc. Junior candidates still need to go through the test assignment process and be evaluated. If hired, Junior Business Analyst will work as an aide for either an Advanced Middle or Senior Business Analyst in the organization and that Analyst will have to agree to hiring the Junior candidate during the hiring process and will need to agree to responsibility over the work delegated. It is expected that a Junior Business Analyst will develop into a level close to that of Middle Business Analyst within several months of taking the job and function independently after one or two projects - with only some review from counterparts.

Raw juniors, juniors with no absolutely knowledge, juniors with absolutely no ability, etc. will not be accepted as I am simply not willing to invest the time in a zero skill person (and endure associated production problems) due to a low probability of success of such hires.



Q: Where are clients based?


A: This varies, however most clients are based in the United States of America. There are some in the United Kingdom and other markets, but US is the primary market.



Q: Does the job involve meeting clients?


A: Yes, and quite a lot of it is required for information gathering, improvement proposal validation, validation of proposed business models, planning and carrying out implementation of end solution, and overseeing continued operation after DCS's implementation. All meetings are remote. Clients are generally flexible on meeting times - whatever can be agreed upon works - of course, their schedule needs to take priority.

Please note that there are no useless client meetings here or meetings that are designed to create client optics. All meetings are arranged only if necessary for carrying out the project. Business Analysts are not involved in DCS's sales process in any way.



Q: Are leadership opportunities and other growth opportunities available?


A: Yes. This is a new and growing business and we are presently looking to put in place a Lead Business Analyst to lead out business consulting team in the near future - however we are not hiring directly into that role. A competent Business Analyst of high skill level and with good capability to execute, once proves him/herself on a real project, will be considered for the Lead position.


Additionally, there will be opportunities to grow into a certain niche and become a niche expert / leader. We currently are focusing on several niches e.g. concierge medicine, insurance and custom manufacturing. By gaining experience in a niche, a business analyst can become expert in that niche and in the future lead a division specializing in that niche. Finally, there are plans to in the future create productized offerings for a niche and spin them off into their own mini-businesses under the company's main umbrella, and we would also be looking to promote our best staff to lead these subsidiary businesses when the time comes. 


All the above increases in responsibility and expertise will be duly rewarded.

APLICAR

Customer Happiness Agent

Nathan James
Full Time
👨‍💻 Otros
communication
multitasking
Remoto 🌎
Jul 5

Nathan James is looking for a Customer Happiness Agent to join our team and embrace our mission of providing world-class service by helping us curate experiences that our customers find rare and refreshing.

People-first company, design-first home.

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first-time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn’t dreadful.

As a people-first company, we understood from day one the importance of being fully distributed. We are consistently working to eliminate unnecessary friction at work, most importantly preserving the human experience. We don’t believe that people should have to change who they are nor waver their values in order to have a career.


About the role

As a Customer Happiness Agent, your day-to-day centers around what matters most to Nathan James as a company: people. More specifically for this role, our customers. You’ll directly impact our customers and their experience with our company in a variety of ways. You’ll support customers as they embark on exciting milestone journeys in their lives, such as furnishing their new apartment or their first home. You’ll fuel improvements to our products by collecting and recording valuable insights from your interactions into a database that the rest of the company uses to keep a pulse on what’s going well and what needs attention. And as a member of our Customer Happiness Team, you’ll have the opportunity to help shape the frameworks and guidelines we use to deliver best-in-class service.

You’ll communicate using phone, live chat, SMS, and email with customers who purchase Nathan James products directly from our website or through retail partners like Amazon and Wayfair. You’ll help them by answering product questions, assisting them with assembling their furniture, and resolving any issues they may run into after purchasing our products. In addition to supporting our end customers directly, you’ll also work with retail partners to solve customer issues and answer questions. As an advocate and the voice for our customers, you’ll take raw customer feedback and distill it into meaningful, actionable insights.

During training, we expect you to be proactive in your process and learn quickly. Once up to speed, our Customer Happiness Agents write a minimum of 20 emails per day, answer a minimum of 10-15 phone calls per day, and handle a few live chats sprinkled in between as well (though we expect this channel to grow over time.) We’ll provide all the support and guidance needed to help set you up for success. We are mindful not to impose strict policies or redundant procedures that create friction for our customers. Instead, we make it as easy as possible for you to give our customers an effortless and extraordinary experience. We even surprise customers who contact us with issues with a box of premium chocolate after seeing their problem through to resolution.


About us

We understand, now more than ever, that time is finite. That’s why with everything we work toward, we try to solve for happiness. Happiness means a lot of different things to different people, so we put in the work that goes into building an inclusive and supportive place for you to do the best work of your career. Our values and our benefits are designed to support a healthy relationship with your work. Our operating values provide the framework we use in building a happy and resilient organization.

We also understand working for Nathan James isn’t the main function of your life, and we don’t expect that! We’ve found that a team member who will be happy and fulfilled as a remote team member at Nathan James is someone who values their personal life and identity outside of work.

That’s why we don’t create mandatory team hangouts or events. We focus on how to improve collaboration, not forcing engagement.

We collaborate best when we listen and learn from each other. We become stronger when we advocate new perspectives and viewpoints. This gives us all the chance to amplify our voices to achieve our goals. We focus on what we’re solving for, so we don’t create barriers or expectations that distract us from our mission. We also don’t set unreasonable working hours, deadlines, or goals. We create with calm, “slow is smooth and smooth is fast”.

When you join the Nathan James team, you can expect a thorough, but mindful onboarding process with ramp-up time to learn. You can expect to give and provide direct feedback. You can expect minimal meetings. You can expect to work with smart and good people. You can expect to be counted on. Most importantly, you can expect to do the best work of your career here.


About you

We’re looking for a natural communicator who finds pleasure in using those skills to help others. You’re fluent in English and pride yourself on your ability to communicate clearly and straightforwardly, in both verbal and written forms.

You know that part of excellent communication is adept listening. You’re someone who tends to listen more than you speak, and you listen with the intent to understand, not reply. You have a knack for getting to the root of a customer’s request or issue; you ask meaningful questions to understand the motivations driving a customer’s actions.

You are passionate about the impact customer service has on a company and get excited about how you can contribute to larger company goals through your day-to-day interactions with customers. You love helping people and being an internal advocate for the customer. You use empathy and self-awareness to help you intuitively and proactively solve potential customer troubles. You’re a critical thinker and a problem solver, going out of your way to help people. You take pride in your resourcefulness and ability to find solutions even when there is no clear path.

You’re proficient in multitasking and have experience navigating multiple software applications and technologies simultaneously. You have experience walking customers through troubleshooting steps and can turn customer pain points into insightful and actionable feedback. You’re someone who thrives working autonomously and doesn’t need much (if any) oversight to get things done. You welcome an environment where you can do great work independently. You have integrity and a strong belief in values-based decisions, always striving to do the right thing for customers.

This role isn’t a springboard into another area at Nathan James. You want to be a part of our support team for a while, and you’re excited to contribute to making Nathan James the best-in-class customer happiness brand while continuing to sharpen your skills in a customer-facing position.


For this role, we’re looking for:

  • A minimum of two years of experience in similar customer-facing roles
  • A minimum of one year of experience communicating with customers through phone and email channels
  • You are proactive in your process and learn quickly, leveraging both software and documentation. You innately work on self-improvement.
  • You may have a degree or you might not, that’s not what we’re looking for. We care about what you can do and how you do it.

For this role, there is a shift requirement of Tuesday to Saturday; 10 am EST – 6 pm EST (UTC -5:00). Our salaries are competitive for similar roles based in the country you will be working from.

This is a remote role since we are a remote company. With the freedom and flexibility of a remote role comes the luxury to work in whichever manner helps you perform your best! You’re free to work anywhere that you have a quiet place and a reliable connection to answer customer phone calls. However, this ideal is best coupled with an individual who has a keen ability to self-regulate and self-manage.

Our team works from home offices, co-working spaces, and coffee shops. You’ll find us in places that foster effective writing, self-discipline, and comfort with open communication.

If everything you’ve read so far is exciting you on a weird level, then you are the type of person who will thrive at Nathan James!


Benefits & Perks

Our benefits aim to support a life well-lived, both at and away from work.

With these benefits, we want and expect you to take vacations, spend time with your family, be conscious of your wellness, invest in broadening your education, and strengthen your personal happiness.


How to Apply

Please submit an application that speaks directly to this position. There are no right answers or cookie-cutter expectations. A cover letter is not required, but those that clearly demonstrate how Nathan James would be a great fit for you and how you would be a great fit for us, will be given full attention and are highly appreciated.

We expect to take two weeks to review all applications. You’ll hear from us about advancement to a work sample review. You’ll get a chance to see the types of challenges you would be solving in this role. Then on to an interview. Our interviews are all remote by video chat (no software needed), with your future colleagues, on your schedule.

We aim to make an offer and have this person start by October.

We appreciate your consideration in having Nathan James be part of your career.

Our open conversation starts with this post. We look forward to hearing from you.

APLICAR

Spanish Tutor

Elevate K-12
Full Time
👨‍💻 Otros
profesorado
teaching
español
Remoto 🌎
Jul 5

Remote Learning is the Future!

The Company:

Elevate K-12 is changing the way classrooms work through live, online, real-time instruction to K-12 schools. Our two main focuses are to give students the best quality instructors and to give instructors, especially women, work opportunities, irrespective of zip codes. We are the new way to classroom!

The Person:

We are currently looking for a Virtual Spanish Tutor with a passion for teaching students and impacting outcomes! This is a remote role teaching/tutoring 5th-9th grade Spanish.

The Job:

  • Teach students virtually during regular school hours.
  • Engage students and teach!
  • Pick your schedule.
  • 1099 Independent Contractor.

What you will need:

  • A Bachelor’s degree from an accredited university or college in the United States.
  • Active Teaching Certificate A Plus But Not Required!
  • Past experience working with students at the middle or high school level.
  • An engaging personality.
  • Passion for helping K-12 students.

Be Part Of Our Story:

Elevate K-12 is tasked with an important mission: change the way K-12 classrooms and teaching work. Our organization is a radically open-minded company that is scaling fast. We are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Our teammates are able to have open, honest discussions that drive us toward our mission. Elevate K-12 is in a stage of hyper growth that will continue to open up new challenges and opportunities for our team.

APLICAR

Customer Support Specialist

Ergeon
Full Time
👨‍💻 Otros
Pipedrive
Talkdesk
Front
Remoto 🌎
Jul 2

A Bit About Us


Unlike most other products and services, hiring a contractor for a home improvement project is very far from a 1-click experience today. Ergeon aims to empower skilled local contractors with human and technology powered services to make home improvement easy. We take a full-stack approach to create a seamless experience for homeowners, and leverage technology to scale the front & back offices of contractors.


Ergeon was founded by two serial entrepreneurs and has been growing extremely fast. We assembled a world class team and have raised significant funding from top-tier investors. We are looking for top talent — join us in disrupting the $200B+ home improvement market!


Overview Of The Role


As a Customer Service Agent, you will be the voice of Ergeon to all inbound communications coming from leads or customers. You will support Ergeon's growth by ensuring that all communications are routed to the correct team that should handle the request through a high-touch, customer-first oriented experience. You will mainly interact with Sales, Project Management, or Customer Escalations. By being one of the key players in ensuring timely communications, or sharing Ergeon's value proposition, you will be focused on listening and creating the best customer experience above all else.


Responsibilities


As a Customer Service Agent at Ergeon a typical day will include the following:

  • Answer inbound communications from customers and leads
  • Communicating with leads via inbound calls, emails, and text messages (we use Front for emailing and texting)
  • Providing with return calls with requested information or updates to leads.
  • Routing live calls to the correct team depending on the requested interaction; be that with Sales, Project Management, or Customer Escalations.



Desired Skills And Experience


Must have:

  • Strong communication and customer rapport building skills
  • Ability to master high-level information for our products and concepts quickly
  • Attention to detail, organization and prioritization skillset
  • 2+ year(s) experience in Customer Service
  • English fluency
  • Available for flexible schedule, with possible weekends, working 40 hours per week between 8am and 8pm PST

Nice to have:

  • Customer Service experience in general labor or in the construction industry
  • Experience using CRM tools like Pipedrive, Talkdesk, or Front


APLICAR

Sr Recruiter

Osana Salud
Full Time
👨‍💻 Otros
reclutamiento
ATSs
Remoto 🌎
Jun 30

Sobre nosotros


En Osana creamos productos digitales para cambiar la forma en que las personas acceden a los servicios de salud. Estamos generando impacto en todo tipo de personas, desde grandes poblaciones urbanas hasta gente mayor de zonas rurales. Nuestro objetivo es hacer que los servicios de salud sean un derecho más accesible y fácil de navegar.



Sobre el rol


Ahora mismo nos encontramos buscando Sr Recruiter para sumar a nuestro Talent Team. Como Recruiter, serás responsable de sourcear y contratar developers, gente de producto, ventas, business y más.

Actualmente, nuestra empresa se encuentra en modo start-up, por lo que nos interesa sumar a alguien que tenga ganas de armar cosas de cero, aportando al equipo su conocimiento y ganas de desarrollarse para ayudarnos a crear los mejores procesos posibles.



Experiencia


- Al menos 3 años de experiencia en reclutamiento IT.

- Experiencia en manejo de ATSs.

- El inglés no es excluyente pero es un buen plus.

- Experiencia en creación y manejo de KPIs y OKRs.

- Es un plus si tenés conocimiento en metodologías ágiles.

- Es un plus si tenés conocimiento en el rubro de salud.



Nuestros beneficios


- Trabajo 100% remoto.

- 20 días hábiles de vacaciones.

- Aumentos por inflación tres veces al año.

- Aumentos por desempeño dos veces al año.

- Clases de inglés.

- Servicio de Asistencia al empleado (Acceso gratuito a abogado, contador, nutricionista y psicólogo).

- Horario flexible, orientado a objetivos.

- Otros más por venir!

APLICAR

Global Recruiter - America

Tridge
Full Time
👨‍💻 Otros
Microsoft Office
Google Docs
Remoto 🌎
Jun 29

Partnering with our fast-growing HR team at Tridge HQ, a Global Recruiter will be responsible for optimizing the talent acquisition strategies and sourcing the most competitive and passionate individuals across America -North America, Central America, South America- who will bring an entrepreneurial spirit to Tridge.

 

The Global Recruiter will be charged with finding and hiring Tridge’s local representatives who are the backbone of Tridge’s business. As a self-starter, you will make Tridge’s brand more attractive and spread our own cultures to candidates.


Tridge is the most relied-upon global market intelligence platform for the $2.5 trillion global Food and Agricultural industry and has successfully launched its unique online end-to-end product fulfillment program in FY 2020 through the collective efforts of a global team spread out across more than 50 countries. Our customers and partners today already include the likes of Del Monte and Sysco in the US, Grupo Herdez in Mexico, Mitsui in Japan, Sobeys and Metro in Canada, as well as Carrefour and nestle in Southeast Asian countries. (Please visit us at www.tridge.com)

*This position is to be full-remote.

 

A Global Recruiter at Tridge will be Responsible for:

  • Recruit top talent and achieve quarterly hiring goals.
  • Drive effective recruiting strategies with in-depth analysis of recruitment status
  • Operate existing recruiting channels and pioneer new channels including local job boards, networking, referral program and research
  • Provide satisfactory recruitment experience to every candidate throughout the whole recruiting process (application, test, screening, interview, offer and on-boarding)
  • Optimize recruitment process in real time and establish recruiting standards by communicating with HR team and hiring managers at Tridge HQ

 


We deeply care about the Personality and Values of each of our team members and even more importantly about those in key leadership positions. We would like to work who is with the following: 

  • Pursuing authenticity of their work and mission and engaging in good faith
  • Obsessive to close a deal and to achieve the target goal
  • Care about the people with whom they work
  • Live with a high-level purpose in life
  • Passion for communicating, negotiating, and developing close relationships with people
  • Share the vision with the Tridge team about achieving and delivering an equilibrium in the global agricultural commodities markets
  • Born with integrity and capable of operating with high self-discipline
  • Pursuit of entrepreneurship in a fast-growing organization with high authority as well as discipline

 

 

We are of a balanced view in considering the Qualifications for this position rather than expecting all of these attributes to be demonstrated from any one single individual:

  • +5 years of full cycle recruiting in an multinational agency or a global corporate setting with exposure to fast-paced environments
  • Global recruitment experience in the American countries
  • Native or fluent verbal and written communication skill (English)
  • Excellent communication and interpersonal skills / Ability to build strong relationships with every layer of individual from junior to senior
  • Comfortable with number and data-driven approach
  • Be knowledgeable about Tridge and aware of why people work at Tridge
  • Able to be aware of issues, proactively set up higher goals and provide solutions
  • Ability to learn new systems and process quickly

 

We prefer candidates with:

  • Spoken and written Spanish skill of business level or higher
  • Working experiences or degree related to Sales, Trading, Business Development or Food/Agriculture
  • Skilled in offer negotiation
  • Strong knowledge of a web-based ATS, preferably Greenhouse
  • Excellent MS Office / Google Docs skills

 


Working at Tridge provides the following Extra Benefits:

  • Work from Home: You will be engaging directly with suppliers and buyers. You will be working in your region and reporting remotely to the Operations Team of Tridge HQ.
  • Career Advancement: You will enhance career skills by encountering and overcoming challenges in working with the fast-growing team. Join us in our mission to make disruptions and solve inefficiencies in the traditional trading industry.

-


Get to know more about Tridge from our press release:

  • https://www.reuters.com/article/us-global-food-internet/investors-back-global-online-market-place-for-ethical-green-farmers-idUSKBN1XT16X


APLICAR

Senior Product Analyst

EBANX
Full Time
👨‍💻 Otros
Agile
Remoto 🌎
Jun 29

[Remote position for LATAM only]


We are looking for a customer-driven Product Analyst with experience in delivering delightful features and products to the end-user in favor of the business. Our mission at End-user business unit is to ensure a seamless, secure and friendly experience for latin-american to purchase with our merchants. Our apps has been used by more than 4MM users in Brazil and LATAM countries.


The Senior Product Analyst plays a pivotal role in the delivery of our product roadmap and keeps the operation running smoothly; is responsible for identifying, prioritizing, documenting and communicating the work that needs to be delivered within the team and other business units such as Customer Services, Risk & Compliance, Core Systems, Payment Processing etc. You will work collaboratively in a cross-functional & Agile-oriented team to evolve existing products and deliver new ones, following the latest user experience best practice.


Besides that, your activities will be:

  • Experience working on the development of digital products and projects;
  • You have a high level of empathy with end-users;
  • You have proven experience in gathering requirements and communicating them clearly;
  • You can work effectively with a technical team;
  • You have great communication skills in English - Intermediate level - We will test!
  • You are a highly self-motivated, resilient and results-driven individual.


What is indispensable for the job?

  • Proven experience designing, implementing and deploying software solutions to production; the stack is not relevant, we are ready to teach it to new teammates if necessary;
  • Interest in subjects such as data structures, concurrency, persistence and distributed systems;
  • Expertise in git or any other collaborative version control system;
  • A vision for software quality, evolution of systems, decomposition of problems and abstractions;
  • A great ability to learn new practices, technologies, programming languages and absorbing engineering culture;
  • Advanced English (read, write and speak);


What would we love to see?

  • In-deep knowledge of at least one Agile methodology;
  • Previous working experience as a Product Manager;
  • Technical background;


EBANX offers:

  • A challenging environment, with opportunities to growth;
  • Casual office and dress code;
  • Spanish, English and Portuguese classes;
  • WAVES - Program of goals and results (variable compensation);
  • Semi flexible hours (8 hours a day - Monday to Friday);
  • Meal Allowance;
  • Transportation voucher (if needed);
  • EBANX Education: scholarship;
  • EBANX Skills: budget for workshops and courses;
  • Hello ebanker: psychology, finance and legal orientation.
  • Health and Dental Insurance;
  • Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics store and more!


APLICAR

Product Director

Trafilea
Full Time
👨‍💻 Otros
eCommerce
Remoto 🌎
Jun 28

Are you passionate about building great digital products and see them succeed in the market at a large scale? If growth and speed of execution are exciting for you, if you enjoy putting together teams to get things done and if you are passionate about leading a product that will impact millions of people, this will be the right place for you.


We’re looking for an ambitious Product Director to strategize, build the vision, roadmaps, and execution plans to launch and iterate world-class transformative scalable platform and digital products to expand our impact, increase our market value, preserve and strengthen our competitive advantages. Design, implement, and continuously improve agile team workflows and methodologies to adapt fast in the most extreme dynamic and competitive environments to come in the next 10-25 yrs. Guarantee alignment between different verticals in IT (Innovation & Growth, Product Improvement, Data & IT Operations).


Lead on technical aspects cross-functional team-work to expand our organizational impact and build a stronger purpose-driven culture ruled by our core values.


The Company

Trafilea is a global company that builds communities and transformative brands. We own the brands and take care of the entire customer journey, to deliver wow-worthy experiences that influence and empower millions of people globally.

Our culture is fast-paced and dynamic. We are data-driven enthusiasts, passionate about marketing, exponential technologies and innovation.

We have over 250 employees working around the world, connected by the same purpose and core values. Our support for this new way of working has led to being featured in Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers.


Shapermint

Shapermint is one of the fastest growing intimate direct-to-consumer brands in the US counting that grew from 0 to +5 million customers since launching in 2018 at profits.

A Global DTC Brand that offers a curated selection of bras, shapewear, leggings and underwear from coveted brands. Our mission is to shape the lives of our customers by providing everyday essentials that support all body types, shapes, and sizes, and by inspiring confidence and embracing body positivity.

Shapermint has become one of the fastest growing apparel companies of the year.


OUTCOMES

1)Trafilea Product Strategic Plan to 10x our operations, products and businesses in 3-5 years is clear for the next 24 month.

2) Shapermint Tech Strategic Plan and Ambitious Products Roadmaps Are Defined, Communicated and Executed.

3) Trafilea Own Tech Ambitious Product Roadmaps Are Clearly Defined, Communicated and Executed.

4) Build a Product team to 10x our actual company and operations during the next 3-5 years

5) Talent Attraction Strategy & Execution to Reduce Product Roles Time to Fill by a half.

6) 2X Speed to Production Using Agile Methodologies & Implementing Workflows Improvements

7) Talent Development and Career Opportunities 2-3x better than average.

8) Become a Highly Goal Oriented, KPI-Driven and profitable team

9) “Build like there is a tomorrow” mindset, documentation and valuable knowledge base

10) Strategic Product Department definitions and changes

11) Break Silos Between Data & IT/Product Departments

12) Netsuite ERP Implementation Successfully implemented

13) Launch 2 New stores and Build M&A Tech Initial Framework . 

14) Data Privacy Governance


Requirements

  • +10 years of Product Management experience with digital products (5 in a senior role VP/Director / Manager)
  • Bachelor’s degree or above in Computer Science and Computer Information Systems. MBA is a plus!
  • Experience in eCommerce growth or B2C digital services.
  • Experience helping companies scale and building high-performance teams
  • Deep understanding of eCommerce technologies, development approaches, and operations; understanding of fundamental business and technology trends
  • Ability to deal with ambiguity and work successfully with a globally distributed team
  • Excellent communication, active listening and organization skills. Outstanding interpersonal skills.
  • Hands-on problem solver and confidence when facing challenges to ensure the project is pushed forward.
  • Proven ability to effectively lead and manage multiple products simultaneously.
  • Strong structured thinking skills as well as a proactive attitude.
  • Experience with qualitative and quantitative data analysis, KPIs and indicators management.
  • Strong growth and entrepreneurial mindset with a positive attitude.
  • Exceptional written, and verbal communication skills
  • Inquisitive, analytical, and creative problem solver


Benefits

Now, let’s talk about the benefits of working with us.

-Live Where You Want

Proximity doesn’t influence productivity. As a global, distributed team, you can live and work wherever you want.

-Take Vacation (Seriously)

Yes, we’re growing and need your undivided attention, but we encourage you to take a vacation! It’s important to get out and do something.

-Up Your Game

We love to see our people growing fast. We budget for it! Think courses, conferences, events… it’s really up to you and your manager.


What to Expect

  • Full-time, shifting schedules
  • Freelance/Home-based


What We Have to Offer

  • Competitive salary
  • Very good growth opportunities based on a result-oriented compensation plan
  • As we said, training and development opportunities are on us!


APLICAR

Project Manager para Empresa de Traducción

IEB Translation Services
Part Time
👨‍💻 Otros
Memoq
Wordfast
Trados
Microsoft Office
Remoto 🌎
Jun 28

Estamos buscando un traductor titulado para ocupar el puesto de Coordinador de Proyectos (PM) freelance remoto en nuestra agencia de traducción.


Requisitos:

● Traductor titulado. (EXCLUYENTE)

● Español e Inglés nivel avanzado (escrito y oral a nivel de negocios, EXCLUYENTE).

● Capacidad para coordinar equipos de trabajo.

● Organizado y orientado al detalle.

● Con flexibilidad y disposición para hacer ajustes en sus horarios.

● Con actitud positiva.

● Con disposición para solucionar problemas.

● Comunicador efectivo y con visión corporativa.

● Resistente al estrés, con capacidad para manejar varias tareas a la vez.

● Deberá contar con una PC actualizada, celular con Android y buena conexión de internet.

● Software: Se apreciará a aquellas personas que cuenten con herramientas CAT (Memoq, Wordfast, Trados), Microsoft Office, programas de OCR o Adobe Acrobat.


OFRECEMOS:

Ser parte de una empresa en crecimiento y expansión.

Crecimiento profesional dentro de la agencia.

El acompañamiento de un muy buen equipo humano de trabajo: cooperación constante entre todos los integrantes.

Entrenamiento y soporte del equipo.


---------


Envíanos tu CV y una carta de presentación con la siguiente información:

-¿Por qué deberíamos sumarte en nuestro equipo de PMs de IEB?

-¿Con qué CATs trabajas usualmente?

-Remuneración pretendida para el puesto.

-Horario a cubrir:

Lunes a viernes, de 7am a 12:30pm GMT-3 (Horario Buenos Aires)


UNICA VÍA DE RECEPCIÓN DE POSTULACIONES: onboarding@iebglobal.com.ar

Referencia: Búsqueda de PM Remoto

APLICAR

Investor Support Assistant

Launch.co
Full Time
👨‍💻 Otros
Google Docs
Slack
Keynote
Notion
CRM
Remoto 🌎
Jun 28

We're looking for 4 rockstar Investor Support Assistants based in Toronto, or USA to join our growing investment team. In this role, you'll be investor-facing and own investor relations, helping to manage the complete lifecycle of one of the largest investor syndicates.

You have to be nimble enough to take on new projects and solve problems in real-time while anticipating our investors' next questions and providing service with a smile.

Does this describe you?

Hands on. Results Driven. Passionate. Persistent. Creative. Easy going. Gets things done. High personal productivity; you are a do-er first, who buys into our mission to "support founders and inspire innovation."

To be successful in this role, you need to:

  • You strive to offer Aman-level customer service, every email gets a reply within 24 hours.
  • Live and breathe all things GSuite, especially Google spreadsheets
  • Have a willingness to jump in and learn skills on your own = identify + learn = grow your knowledge base
  • Be great at prioritizing because there will be a lot of emails coming your way
  • Have a ?get it done attitude,? check items off your to do lists
  • Ability to keep and maintain accurate records
  • Be comfortable juggling multiple tasks and adjusting priorities unexpectedly, all while remaining cool under pressure
  • Have the desire to be helpful
  • Be an amazing problem solver
  • Be resilient to change

Skills & Requirements:

  • 1-3 years of experience in operations support or technical support type role
  • Be exceptional at productivity and communications software (i.e., Google Docs, Slack, Keynote, Notion, CRM and whatever the next cool tool is)
  • Be a quick learner
  • You're going to need a very high EQ because we're dealing with a range of folks
  • Excellent written and verbal communication skills
  • Experience working with MailChimp, YAMM, Outreach or similar email platforms
  • Desire to work in a team-based, entrepreneurial company
  • Ability to maintain composure in high-pressure situations
  • Startup experience is a plus, but if you fit the qualities above, you'll understand what we need
  • Have high speed internet with an ethernet connection

Perks at LAUNCH:

  • Work closely with a cross-functional team of highly motivated and intelligent folks with a unique range of startup and enterprise experience
  • A fast pace learning environment with significant availability for new opportunities
  • Medical, dental, vision coverage
  • Paid time off
  • 100% remote work

Compensation

$45,000 per annum

Please fill out your application here. We appreciate all applicants and will contact suitable candidates for a virtual interview.

APLICAR

WeRemoto. Encuentra los mejores trabajos remotos.