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Sales Specialist - Existing Accounts (AMER)

Hotjar
Full Time
📈 Marketing
recruitment
Reporting
Analytics
Remoto 🌎
May 13

Headquarters: Malta
URL: https://careers.hotjar.com/

Please do not apply for this role if you are not physically located in The Americas. While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.


At Hotjar, we’re building Behavior Analytics software for businesses selling online. We make it easy for them to go beyond traditional web analytics and understand what users are really doing on their site.

Reporting to the Upsell Lead, we’re looking for creative, curious, and driven sales professionals to join our team and help our existing customers achieve more with Hotjar.

If you have experience upselling products and services to existing customers and you enjoy working in a start-up environment, this is a rare opportunity to join an early-stage, customer-centered, and 100% distributed team.

You will reach out to and engage with existing Hotjar customers to guide them through our product suite and educate them on the benefits and added value of maximum session coverage and using additional Hotjar products.



You will:

  • Manage and prospect a pipeline of existing Hotjar clients that could benefit from further session capture and additional services.

  • Understand the needs and challenges of existing customers by gathering and analyzing customer data.

  • Conduct consultative calls with clients to optimize their experience based on their needs

  • Work with technical members of the Hotjar team to ensure consistency, clarity, and accuracy in all recommendations provided to current customers.

  • Communicate customer needs to product managers and product teams to close the feedback loop.

Requirements:

  • 2+ years of quota-carrying sales or account management or business development experience, ideally within the SaaS industry.

  • Technically-minded. You can develop a deep knowledge of how Hotjar works, allowing you to speak clearly to customers and communicate their needs to our team.

  • You are experienced with prospecting sales calls, diligently following up, and closing deals.

  • Enthusiasm to adapt, learn via coaching, and contribute to an evolving sales team’s strategy.

  • Experience with Salesforce or an equivalent tool.


Compensation Range:

The compensation range for a team member in this role is $62,000 to $83,000 annually, plus a performance commission, where the offer typically falls in the range of $67,000 to $73,000. Our ranges are established after performing market research and the specific compensation amount of the offer will be determined based on relative experience, skills, and equity across the team. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.

In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks valued at more than €10,000 a year, plus stock options and 40 days of vacation. These have been chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the Holiday Budget, or a happy, healthy team with our Wellbeing Budget.

Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

APLICAR

Account Executive - Remote (Toronto / Mexico)

ChartMogul
Full Time
📈 Marketing
experience
HotJar
hiring
Remoto 🌎
May 13

Headquarters: Berlin
URL: https://chartmogul.com/

Pssstt… Hey you, authentic salesperson. Over here. This is not your ordinary SaaS sales gig. It’s cooler. I know, I know. But just read on a bit, will ya?

Our 4-person sales team is hiring an Account Executive in North/Central America! This person will own an extensive territory and be responsible for a quarterly new business MRR target. To reach (read: outstrip) that target, you’ll help some of the world’s top-tier SaaS businesses like Hotjar, Pipedrive, and Buffer make sense of their growth trajectory. 

Hundreds of SaaS and subscription businesses sign up to try ChartMogul every month. As a sales team, it’s our job to help those trial leads understand and evaluate ChartMogul. That means daily deep dives into key business practices: from how to price your newest product to how to contact potential investors. You’ll help founders explore new markets, understand key SaaS metrics, and grow their MRR. 

If you want to learn how to take a business from $0 to $50M in ARR, there’s no better place to learn the stories and strategies of those who have already been there. Here’s what you can expect:
  • A mix of short and long technical SaaS sales cycles, working mostly inbound leads
  • Ownership of a large North American territory and the entire sales cycle — from first contact through negotiation
  • Close collaboration with a sales engineer and our customer success team
  • The opportunity to improve your credibility as a SaaS technology expert
  • Exposure to SaaS industry trends and contacts
  • Autonomy and collaboration in an entirely remote environment

Job requirements

Ultimately, our ideal candidate is excited about helping prospective customers figure out what it takes to get started with ChartMogul. They are unafraid of diving deep into billing practices, systems, SaaS metrics, and data models to collect and organize the information needed to surface a brilliant solution.

What we’re looking for
  • 2+ years of experience leading sales cycles in SaaS or a similar setting
  • Native-level spoken and written English
  • You should have experience leading discovery and product demonstrations
  • Attention to detail and creative problem solving skills — you think out of the box to get the prospective customer to their intended business outcome
  • Ability to understand and communicate a complex product to technical buyers
  • Experience talking to and presenting to clients — strong verbal, written, and non-verbal communication skills required
  • Willingness to contribute in more than one capacity and a high-energy, get s*** done attitude
  • A self-driven, motivated, and dynamic personality who is comfortable working remotely

Nice to have
  • Formal sales training
  • Knowledge of SaaS billing systems and infrastructure
  • Knowledge of SaaS pricing models and billing practices

What is it like to work at ChartMogul?
  • You’ll join the adventures of an early-stage company and experience what it means to have an incredibly impactful job
  • You’ll become part of a team of nice, awesome, and highly dedicated people who all have the same mission: Helping companies build better businesses
  • Flexible hours with healthy work-life balance
  • All employees, including contractors, receive sick days, paid holiday days, and government-assisted (EI) paternity leave
  • You’ll receive a great salary pack (market or upmarket)!

Application Process
  1. Application is reviewed
  2. Initial interview
  3. Peer interview
  4. Role play exercise
  5. Final interview
  6. Reference checks
  7. Offer

This is a full-time remote position. Please note that we are only able to consider applicants who are eligible to work in Canada or Mexico at this time.
APLICAR

Senior Revenue Analyst

Circle
Full Time
📈 Marketing
Growth
insights
data
Remoto 🌎
May 11

Headquarters: Brooklyn, NY
URL: https://circle.so/

Circle is building the modern community platform for every creator and brand in the world: think "Shopify for creator/brand-led communities". We make it really easy for creators and brands to bring their discussions, members, and content all into one place. Circle is a product-led company, with thousands of paying customers.

Our RevOps team is just getting started and already making an impact! We design, configure, and build the systems and processes that enable our go-to-market and growth functions. As our Revenue Analyst, your role is critical to the success of our GTM teams as they engage new customers and develop revenue opportunities.

As Circle’s dedicated Senior Revenue Analyst, you support our senior leadership team by providing high impact, data-driven insights, while building, maintaining, and improving our data environment.

This is a 100% remote role. We're now a fully remote team of 65 (and growing!) based in the U.S., Colombia, Portugal, India, Argentina, Slovenia, and other countries. We have a preference for candidates in U.S. and European time zones.

Check out our Careers page for more information about us.


Responsibilities
  • Wearing many hats! You will find yourself being a trusted partner, advisor, and leader for the go-to-market departments responsible for:
  • Understanding the data environment and being able to quickly support requests. Transforming data stored in our Redshift warehouse as well as any data gathered by Stripe, Autopilot, and Hubspot that has not yet made its way into Redshift.
  • Grappling with the levers of our business metrics and diving deep when needed. Highlighting opportunities to accelerate our performance, strategy, customer experience, and life cycle.
  • Enabling consistency across reporting by defining metrics and calculations. This includes identifying, tackling, and reconciling reporting issues in a timely manner.
  • Translate requests into findings and present digestible insights and recommendations.
  • Creating roadmaps in partnership with departments to set goals that improve our data ecosystem. Recommending system improvements by providing context that will better navigate the downstream impacts of system changes.
  • Having a strong understanding and opinion of our business metrics and how they relate to our teams' strategy
  • Along the way, you will need to proactively provide regular project updates to the team. Keeping the Head of RevOps up to speed on project progress, upcoming milestones, project risks, interdependencies, and areas requiring input or decision making.

Who we're looking for
  • Fluency in SQL. Being fluent in SQL is a must!
  • Previously owned data architecture and interpretation using SQL.
  • Previously operationalized P&L Financial models in the warehouse and operated them to lift revenue generation in TOFU channels by 25% over 2021
  • Prior experience owning board reporting, the backend data pipelines which power it, and storytelling at the ELT level quarterly
  • (Preferred) Experience working with a go-to-market team and an understanding of processes and strategies needed to engage with potential customers
  • (Preferred) Experience in a CRM environment, for example, generating Hubspot reports to automate data-distribution to different analytical environments
  • (Preferred) Basic data-warehousing experience using Redshift
APLICAR

Content Strategist (EMEA)

Hotjar
Full Time
📈 Marketing
metrics
Customer
Marketing
Remoto 🌎
May 6

Headquarters: Malta
URL: https://careers.hotjar.com/

Please do not apply for this role if you are not physically located in Europe, Africa, the Middle East (UTC-1 to UTC+3) or the Americas (UTC-5/ Eastern time zone, specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.


At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast.


Reporting to the Content Chapter Lead, and guided by our in-house Content & SEO Strategy Specialist, we’re looking for a passionate Associate Content Strategist to join our fast-growing Marketing team. Working directly with our Content and Product Marketers, you’ll contribute to our bottom-of-the-funnel content strategy and help drive growth in product adoption, paid subscriptions, and revenue retention.

You'll work with Content and Product Marketers to strategize bottom-of-the-funnel content strategy, and will help track and measure the impact of Hotjar's content channel by identifying what works and what doesn’t and suggesting improvements and experiments.


You will:

  • Guided by our in-house Content & SEO Strategy Specialist, you will develop a strategy for our BOFU content, to encourage paid subscriptions and increase product usage

  • Make strategic decisions to create a multi-format content strategy for our BOFU content

  • Build deep relationships with Hotjar's product teams as internal subject matter experts

  • Put the customer at the center of everything you do by speaking to them, listening to them, and strategizing unique content-driven experiences for them

  • Be adept with technical SEO, and act upon important technical SEO issues

Requirements:

  • You have a nuanced understanding of the relationship between Content and SEO, and experience synergizing the two channels

  • You have experience with SEO Content strategy for SaaS companies, and/or B2B companies

  • You have strong technical SEO knowledge

  • You are data-informed, impact-driven, and understand the impact of Content on business and product metrics

  • You have an experimental mindset, and experience with/a desire to, develop content tactics across multiple content formats (long-form, video, etc.)

  • Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture, and ways of working.

  • Must submit to a background check confidentially processed by our third party.


Compensation Range


The compensation range for this role is €60,000 to €80,000 annually. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.


In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the annual leave, and Holiday Budget, or a happy, healthy team with our Wellbeing Budget.


Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.

APLICAR

Community Onboarding Manager (CSM)

Circle
Full Time
📈 Marketing
assist
saas
Planning
Remoto 🌎
May 5

Headquarters: New York
URL: https://circle.so

Circle is building the modern community platform for every creator and brand in the world: think "Shopify for creator/brand-led communities". We make it really easy for creators and brands to bring their discussions, members, and content all into one place. Circle is a product-led company, with thousands of paying customers.

You’ll be the first person on our team solely focused on working hands-on with our customers to help guide them to a successful launch on Circle. You’ll have the opportunity and our full support in defining, building and executing our 1:1 onboarding program for our largest and most sophisticated creators.

We have over 5k paying communities powered by Circle and that number is growing significantly month-over-month. We expect you’ll be directly owning 20-30 customer implementations per month and will use learnings and success to inform our 1:many scaled onboarding programs and building out a team of Community Onboarding Managers in the future. 

This is a 100% remote role. We're now a fully remote team of 65 (and growing!) based in the U.S., Colombia, Portugal, India, Argentina, Slovenia, and other countries. We have a preference for candidates in U.S. time zones for this role due to the majority of customers being located in North America.

Check out our Careers page for more information about us.


Responsibilities
  • Onboarding new clients by understanding their goals & vision and then helping them learn how to accomplish them using Circle the product, consulting them on community design, strategy best practices and technical integrations. Launch can be as quickly as 3-4 weeks from time of sale. 
  • Spend the majority of your time working directly with customers through Zoom meetings for training & planning, proactive follow-ups and guidance via email and responding promptly to questions that arise
  • You’ll be passionate about building relationships and helping our clients succeed in building an engaging community and establishing yourself as a trusted advisor along their launch journey
  • Communicate thoughtfully with your clients and internal stakeholders to ensure prompt answers that can be understood by both technical and non-technical recipients
  • Become and maintain a deep understanding of the Circle Platform and make recommendations on how customers can use it to accelerate their desired outcomes
  • Analyze product usage data to identify areas where customers are getting stuck, opportunities for expansion or training and helping identify at-risk customers
  • Create the process and solve for our customers. With our fast growth it means a lot of different types of customers coming onboard and a product that’s always evolving. We need someone who jumps to action vs. waits to be called on 
  • Partner closely with other internal stakeholders to share learnings, design content & experiences and help us improve both our 1:1 and 1:many onboarding experiences
  • Contribute feedback to Product/Engineering on product improvements to enhance customer engagement

Who we're looking for
  • Ideally one of the following two experiences (1) 3+ years working directly with creators or a company in a community management role (2) 3-5+ years of experience in SaaS customer success or implementation role working with SMB/MM customers to drive product adoption and activation
  • You enjoy getting hands-on with SaaS products. Becoming an expert in both value of and technical capabilities of tools is second nature. 
  • You have a mix of great people skills paired with strong technical aptitude
  • Driven & process-oriented. You’re able to effectively balance competing priorities and make decisions that best support the customer, the team, and Circle. You’re able to efficiently switch contexts from responding to customer emails to leading a product training to meeting with the Product team about an upcoming feature
  • You have an aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability and capable of diagnosing complex issues to recommend the most effective solutions
  • You are a team player with a high level of integrity and desire to assist your team. When you find playbooks that work, you’ll teach others and champion wider adoption
  • Self-motivated and proactive. You bias to action and work effectively in a highly ambiguous, ever-changing environment. You’re able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made
  • You’re resourceful - you may not have all the answers, but you know how to find them
APLICAR

Sales Development Representative (Americas)

Toggl
Full Time
📈 Marketing
Sales
Support
office
Remoto 🌎
Apr 23

Headquarters: Tallin
URL: https://toggl.com/jobs/


We are looking for proactive and self-driven Sales Development Representatives to fuel our growth through new customer acquisition. If you’re a reliable professional who can balance customer orientation and a results-driven approach, we’d like to meet you.


The base salary for this position is $40,000 (plus uncapped variable) with On-target earnings estimated at $58,000. OTE for the role depends on your target market (not your location).


 You can work from anywhere in the Central/Eastern time zone.


About the Team


We are a global team of 80+ awesome people working from over 40 countries around the globe. We hire globally, you work locally - in the heart of London, a beach outside of São Paulo, or a quiet village near Florence, the choice is yours. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.


The Role


We have a great product used by tens of thousands of companies. Historically, most of our customers purchased self-service. Our leading position in the market attracts companies of all sizes.


As a Sales Development Representative, your mission will be to qualify Midsize and Enterprise company leads for your Account Executives, helping them build their pipeline. You’ll also be closing your own small business deals: this is like a Junior AE role, fast-tracking you for an AE promotion in a small, flexible and scaling sales team.


Your target market will be North America and you should be located in a country that your normal working hours cover all your target market’s time zones.


Your main responsibilities will be:

  • Reach out to prospects by email and phone
  • Qualify inbound or outbound leads
  • Create a positive first impression with our prospects and customers by providing a world-class experience
  • Learn more about prospects, understand their goals and decide if they are a good fit
  • Create opportunities and next steps for Account Executives
  • Use our tech stack to log your sales activity and monitor your performance
  • Sell the value of Toggl Track and assist small teams with purchasing.
  • Build and maintain a pre-sales pipeline
  • Identify key decision-makers, work together with an AE to close the deal
  • Meet Key Performance Indicators (KPI's) for sales-based activities
  • Use your natural curiosity, communication skills, and ambition to improve the performance of yourself and the team.
  • Share learnings around customer needs and challenges with the broader team to drive product and business decisions

About you


We would love to hear from you if your catchword is Persistence and **you are results-driven, eager to seek constant progress and believe in continuous learning and evolving.


In particular, we are looking for:

  • Excellent communication skills, both verbal and written
  • A strong desire to start a sales career
  • Enthusiasm for the new technologies and a desire to learn and continuously improve
  • High energy, self starter and a positive attitude
  • Ability to prioritize, multitask, and manage time productively
  • Patience, empathy and persistence in a customer-facing context
  • Diligence and enthusiasm; you appreciate quality and deliver it on a daily basis
  • Team spirit; you seriously care about what you do and appreciate collaborating with your colleagues
  • Bachelor's degree or higher

Bonus points for:

  • Understanding of the SaaS, technology or recruiting industry
  • Interest in solving challenges and having an impact in new team campaigns and initiatives

Benefits

  • Freedom to choose where you work (must overlap with your target market)
  • 24 days of paid time off a year, plus your local holidays
  • In-person meetups for team-building (expenses covered) when it’s safe to travel again
  • Laptop and a €2,000 budget to set up your home office
  • Reimbursement for co-working space membership or internet service at home
  • Opportunities to attend trainings, workshops, and conferences
  • Monthly reimbursement for gym membership, massage, and other wellness services
  • Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)
APLICAR

Lifecycle Marketing Lead

Circle
Full Time
📈 Marketing
Google
optimization
Content
Remoto 🌎
Apr 22

Headquarters: New York
URL: https://circle.so

Circle is building the modern community platform for every creator and brand in the world: think "Shopify for creator/brand-led communities". We make it really easy for creators and brands to bring their discussions, members, and content all into one place. Circle is a product-led company, with thousands of paying customers.

The Lifecycle Marketing Lead is a brand new role on our team — and will be responsible for standing up our new lifecycle marketing function here at Circle. You will own and oversee performance across the entire customer lifecycle and funnel — from website traffic all the way through to a new lead becoming a paying customer. Your main goal: drive growth by delivering a cohesive customer experience by moving more of our leads through each step of the lifecycle.

This person will collaborate cross-functionally with the wider marketing and sales team to build beautiful campaigns that drive growth. In addition to being a highly analytical self-starter, you’ll be able to think both strategically and enjoy rolling up your sleeves to execute.  

This is a 100% remote role. We're now a fully remote team of 65 (and growing!) based in the U.S., Colombia, Portugal, India, Argentina, Slovenia, and other countries. We have a preference for candidates in U.S. and European time zones.

Check out our Careers page for more information about us.

Responsibilities

  • Own and oversee performance across the entire customer lifecycle and funnel — from website traffic all the way through to a new lead becoming a paying customer.
  • Create relevant, personalized and cohesive experiences for new leads across all of our channels, including email, in-app messaging, in-product onboarding (and other channels.)
  • Build, manage, test, and optimize multi-channel campaigns that help deliver outcomes tied to engagement and revenue using intelligent and highly personalized communications.
  • Own and manage the day-to-day operations of our marketing automation platform and in-app messaging platform.
  • Develop dashboards and report on KPIs related to performance of the full funnel and individual campaigns you’re overseeing. You will make recommendations for how to continuously build upon the program.
  • Run the weekly Lifecycle Marketing meeting and report on progress regularly with the sales and marketing leadership team.
  • Develop a deep understanding of Circle’s customer journey, user-personas, and the levers for moving these leads and customers through the entire funnel.
  • Bring a deep understanding of growth & optimization best practices, such as A/B testing, to conduct experiments, evaluate results, and build new campaigns to improve the conversion funnel.
  • Own all deliverability, email and in-app message best practices, automation best practices, data privacy policies. Take corrective action when necessary.
  • Collaborate with our product marketing team and design team to ensure that our campaigns are beautiful and that we tell our story the right way, to the right people.
  • Collaborate with our Sales team to ensure that we’re creating a tight feedback loop between our Lifecycle function and our Sales function.
Who we’re looking for 


  • 5+ years of experience in Lifecycle Marketing, CRM, Growth Marketing or Engagement Marketing at SaaS companies.
  • An outcome-oriented mindset with a track record of driving actual business results (like customer acquisition, overall revenue and revenue per lead).
  • Comfortable with tools commonly found in the modern marketing stack like marketing automation tools, Looker, Hubspot (or any CRM), Google Analytics, etc.
  • Track record of being able to quickly build and optimize complex workflows and automations.
  • You’re obsessive about data and metrics. You have a strong ability to look at email data, but also data across the other channels (like in-app messaging, website conversions, purchase conversion rates) and you know how to look at the holistic picture that’s being painted. Acronyms like CTR, CTOR, CAC, CPA, LTV, CR are not foreign to you.
  • Ability to create new email templates in a pinch - knowledge of HTML, CSS is a plus. Ability to give feedback to the design team to help.
  • Deep knowledge in customer segmentation, list management, deliverability and CAN-SPAM.
  • You’re an excellent community. You write in a clear, concise way. You’re comfortable sharing ideas and making recommendations to your teammates.
APLICAR

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